Browsing by Subject "Telecommunication Industry"
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CUSTOMER SERVICE AND CUSTOMER LOYALTY IN THE TELECOMMUNICATION INDUSTRY IN UGANDA: A CASE STUDY OF ORANGE UGANDA LIMITED
(Uganda Management Institute, 2011-12)M/S Orange Uganda Limited has experienced a decline in the renewal rate for the internet services. The study set out to investigate the relationship between customer service and customer loyalty at Orange Uganda Limited ... -
Internal control systems and financial accountability in the telecommunication Industry: A case study of warid Telecom Uganda Headquarters
(Uganda Management Institute, 2013-12)The study examined the influence of internal control systems on financial accountability in the telecommunication industry in Uganda, taking a case study of Warid Telecom Uganda. The study was prompted by the high rate ...