Search
Now showing items 1-2 of 2
Service Quality and Customer Loyalty to Supermarkets in Kampala, Uganda
(Uganda Management Institute, 2014-03)
The study examined the effect of service quality on customer loyalty to supermarkets in
Kampala. The study objectives included to; establish the extent to which tangible aspects
of a services offered by supermarkets ...
Service Quality and Customer Satisfaction with Two Way Radio Communication Service in Uganda Communications Commission (UCC) Kampala Area
(Uganda Management Institute, 2014-02)
The purpose of this study was to assess the relationship between service quality and customer satisfaction with two way radio communication service in UCC Kampala area. Specifically the study assessed the relationships ...