Browsing School of Civil Service, Public Administration and Governance Studies by Title
Now showing items 12-31 of 121
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Contribution of staff training to the performance of Uganda Foreign Service Officer (FSOS)
(Uganda Management Institute, 2016-02)The Ministry of Foreign Affairs (MoFA) strives to promote and protect Uganda's national interests abroad through robust foreign policy implementation in a dicey, dynamic, demanding and competitive global environment. But ... -
Control environment and performance of Commercial Banks in Uganda: a case study of Kenya Commercial Bank Uganda Limited (KCBU)
(Uganda Management Institute, 2012)In Ugandan Banking industry, weaknesses in internal controls have led to poor performance of Banks and at some time closure of some in the early nineties. This study therefore aimed at examining how Bank control environment ... -
CUSTOMER SERVICE AND CUSTOMER LOYALTY IN THE TELECOMMUNICATION INDUSTRY IN UGANDA: A CASE STUDY OF ORANGE UGANDA LIMITED
(Uganda Management Institute, 2011-12)M/S Orange Uganda Limited has experienced a decline in the renewal rate for the internet services. The study set out to investigate the relationship between customer service and customer loyalty at Orange Uganda Limited ... -
Customer service and customer loyalty in the telecommunication industry in Uganda: a case study of Orange Uganda Limited
(Uganda Management Institute, 2012)M/S Orange Uganda Limited has experienced a decline in the renewal rate for the internet services. The study set out to investigate the relationship between customer service and customer loyalty at Orange Uganda Limited ... -
DECENTRALISATION AND GOVERNANCE IN UGANDA. A CASE STUDY OF KALIRO DISTRICT.
(Uganda Management Institute, 2016-01)The study assessed the role of decentralization in promoting good governance in Uganda with reference to Kaliro District. It investigated the effect of decentralization in promoting community participation in development ... -
DECENTRALISED PLANNING AND ITS EFFECTS ON SERVICE DELIVERY IN LOCAL GOVERNMENTS IN UGANDA: A CASE STUDY OF SOROTI DISTRICT
(Uganda Management Institute, 2009-12)This study examined the effects of decentralized planning on service delivery in Local governments, using Soroti district as a case study. The study adopted multiple methods for data collection and in terms of analysis; ... -
Decentralized planning and the performance of Universal Primary Education in Local Governments pf Uganda: A case study of Tororo District
(Uganda Management Institute, 2012-02)This study was conducted to establish how decentralized planning affects the performance of UPE in Tororo District Local Government. The study had four objectives; to establish how the prioritization of needs by the ... -
EFFECT OF COMMUNITY PARTICIPATION ON PEOPLES’ LIVELIHOOD A CASE STUDY OF COMMUNITY DRIVEN DEVELOPMENT IN MALONGO SUB COUNTY MAYUGE DISTRICT
(Uganda Management Institute, 2018-02)The study investigated the effect of community participation on people’s livelihood a case study of community driven development in Malongo sub county Mayuge district local government. Specifically the study established ... -
EFFECT OF INTERNAL CONTROLS ON REVENUE COLLECTION: A CASE OF KAMPALA CAPITAL CITY AUTHORITY
(Uganda Management Institute, 2017-10)This study examined the effect of internal controls on revenue collection in Kampala Capital City Authority (KCCA). The objectives of the study were to examine the effect of; control environment on revenue collection ... -
THE EFFECT OF LAW ENFORCEMENT BY UGANDA POLICE FORCE ON CHILD ABUSE REDUCTION IN KAMPALA METROPOLITAN POLICE NORTH
(Uganda Management Institute, 2016-01)The study examined the effect of law enforcement by the Uganda Police on child abuse reduction in Kampala Metropolitan North. Specific objectives included establishing the effect of detective role, examining the effect ... -
The effect of law enforcement by Uganda Police Force on child abuse reduction in Kampala Metropolitan Police North
(Uganda Management Institute, 2016-01)The study examined the effect of law enforcement by the Uganda Police on child abuse reduction in Kampala Metropolitan North. Specific objectives included establishing the effect of detective role, examining the effect of ... -
EFFECT OF MONITORING AND EVALUATION ON PERFORMANCE OF UNIVERSAL PRIMARY EDUCATION SCHOOLS IN LOCAL GOVERNMENTS OF UGANDA: A STUDY OF SELECTED SCHOOLS IN WAKISO DISTRICT
(Uganda Management Institute, 2017-11)The purpose of this study was to establish the effect of M&E on performance of UPE schools in local governments of Uganda in selected schools in Wakiso District. The objectives were to “establish the effect of M&E ... -
THE EFFECT OF TRANSFERS ON TEACHER PERFORMANCE IN GOVERNMENT AIDED SECONDARY SCHOOLS IN WAKISO DISTRICT
(Uganda Management Institute, 2018-02)This study set out to examine the relationship between transfers and teachers’ performance in government aided secondary schools in Wakiso District. The main concern of the study was that even with well thought out forms ... -
EFFECTS OF CREDIT MANAGEMENT POLICIES ON PORTFOLIO MANAGEMENT BY MICRO FINANCE INSTITUTIONS; A CASE STUDY OF UGAFODE LTD
(Uganda Management Institute, 2011-12)The study investigated credit policies and portfolio management by microfinance institutions, taking UGAFODE as the case study. The objective of the study was to examine the effectiveness of lending policies on portfolio ... -
EFFECTS OF LOCAL REVENUE MANAGEMENT ON SERVICE DELIVERY IN BUKOMERO TOWN COUNCIL, UGANDA
(Uganda Management Institute, 2018-02)The study investigated the effect of local revenue management on service delivery in Bukomero Town Council, Uganda. Its objectives included investigating the effect of revenue enhancement planning on service delivery; ... -
THE EFFECTS OF MANAGEMENT FUNCTIONS ON SERVICE DELIVERY OF HIV/AIDS AT THE AIDS SUPPORT ORGANISATION (TASO) UGANDA
(Uganda Management Institute, 2011-03)This study analyzed the effects of management functions on service delivery of HIV/Aids at The Aids Support Organization (TASO) Uganda. Management functions and its dimensions of planning, controlling and staffing were ... -
THE EFFECTS OF THE SUSPENSION OF GRADUATED TAX ON SERVICE DELIVERY IN UGANDA: A CASE STUDY OF AMURU SUB-COUNTY, AMURU DISTRICT.
(Uganda Management Institute, 2011-12)The purpose of this study was to examine the effects of the suspension of Graduated tax on service delivery in Local Governments of Uganda with specific reference to Amuru Sub-county in Amuru district. Its objectives ... -
ELECTRONIC PROCUREMENT MANAGEMENT AND COST MANAGEMENT IN THE TELECOM INDUSTRY IN UGANDA: A CASE STUDY OF AIRTEL UGANDA
(Uganda Management Institute, 2014-03)The study sought to examine the relationship between electronic procurement management and cost management in telecommunication industry using a case study of Airtel Uganda. The specific objectives were to examine the ... -
Exploring the influence of good governance conceptualization and management of public funds: A case study of ministry of gender labor and social development, Uganda
(Uganda Management Institute, 2012-02)Good governance has of recent gained much emphasis in ensuring that public finances are well managed by government. This study was formed on the pretext of the continued criticism made of the government of Uganda for ... -
EXTERNAL AND INTERNAL FACTORS AFFECTING THE PERFORMANCE OF PARLIAMENT IN THE PROMOTION OF ACCOUNTABILITY FOR THE USE OF PUBLIC RESOURCES.
(Uganda Management Institute, 2009-11)This study examined the factors that affect Parliament’s performance in promoting accountability. It focused on the Parliament’s Accountability Committees namely Public Accounts Committee, Local Government Accounts ...