Browsing School of Civil Service, Public Administration and Governance Studies by Subject "Service Delivery"
Now showing items 1-14 of 14
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ACCOUNTABILITY AND SERVICE DELIVERY IN LOCAL GOVERNMENTS IN UGANDA: A CASE-STUDY OF ADJUMANI DISTRICT LOCAL GOVERNMENT
(Uganda Management Institute, 2012-02)This study investigated the effect of accountability on service delivery in Adjumani district local government from 2003 to 2011. Political, managerial and financial accountabilities were identified as the dimensions ... -
AN ASESSMENT OF THE EFFECT OF PUBLIC PROCUREMENT REFORMS ON SERVICE DELIVERY IN RUKUNGIRI DISTRICT LOCAL GOVERNMENT, UGANDA
(Uganda Management Institute, 2013-01)This report presents findings of the study that explored the effect of public procurement reforms on government procurement standards in terms of compliance and how this has affected the quality and timeliness of service ... -
AN ASSESSMENT OF PARTICIPATORY PLANNING AND ITS PERCIEVED EFFECTS ON SERVICE DELIVERY IN LOCAL GOVERNMENTS: A CASE STUDY OF BUGIRI DISTRICT, UGANDA
(Uganda Management Institute, 2011-02)The study sought to assess the effect of participatory planning on service delivery in Bigiri District, basing on three objectives; that is, the need to find out how negotiation affects the quality of service delivery, ... -
DECENTRALISED PLANNING AND ITS EFFECTS ON SERVICE DELIVERY IN LOCAL GOVERNMENTS IN UGANDA: A CASE STUDY OF SOROTI DISTRICT
(Uganda Management Institute, 2009-12)This study examined the effects of decentralized planning on service delivery in Local governments, using Soroti district as a case study. The study adopted multiple methods for data collection and in terms of analysis; ... -
EFFECTS OF LOCAL REVENUE MANAGEMENT ON SERVICE DELIVERY IN BUKOMERO TOWN COUNCIL, UGANDA
(Uganda Management Institute, 2018-02)The study investigated the effect of local revenue management on service delivery in Bukomero Town Council, Uganda. Its objectives included investigating the effect of revenue enhancement planning on service delivery; ... -
THE EFFECTS OF MANAGEMENT FUNCTIONS ON SERVICE DELIVERY OF HIV/AIDS AT THE AIDS SUPPORT ORGANISATION (TASO) UGANDA
(Uganda Management Institute, 2011-03)This study analyzed the effects of management functions on service delivery of HIV/Aids at The Aids Support Organization (TASO) Uganda. Management functions and its dimensions of planning, controlling and staffing were ... -
THE EFFECTS OF THE SUSPENSION OF GRADUATED TAX ON SERVICE DELIVERY IN UGANDA: A CASE STUDY OF AMURU SUB-COUNTY, AMURU DISTRICT.
(Uganda Management Institute, 2011-12)The purpose of this study was to examine the effects of the suspension of Graduated tax on service delivery in Local Governments of Uganda with specific reference to Amuru Sub-county in Amuru district. Its objectives ... -
FINANCIAL MANAGEMENT AND SERVICE DELIVERY IN LOCAL GOVERNMENT SYSTEMS IN UGANDA: A CASE STUDY OF LIRA DISTRICT
(Uganda Management Institute, 2012-01)The purpose of the study was to establish the relationship between financial management and service delivery in Local governments of Uganda using Lira District as a case study. The study was aimed at achieving the ... -
Fiscal decentralization and service delivery in Uganda, A case of Rukungiri Municipality, Rukungiri District
(Uganda Management Institute, 2015-01)This study looked at fiscal decentralization and service delivery in Uganda using a case study of Rukungiri Municipality in Rukungiri District. The study reviewed assignment of expenditure responsibilities, assignment ... -
Knowledge management and service delivery in NGOs: A case of Child FUnd International - Uganda
(Uganda Management Institute, 2015-01)This study was set out examine the relationship between Knowledge Management and Service Delivery in NGOs a case of ChildFund international - Uganda. The study examined the relationship under the three variables of ... -
MANAGERIAL FACTORS AFFECTING SERVICE DELIVERY IN THE DIRECTORATE OF CITIZENSHIP AND IMMIGRATION CONTROL OF UGANDA
(Uganda Management Institute, 2013-11)This study was about managerial factors that affect service delivery in the Directorate of Citizenship and Immigration Control (DCIC). The independent variable was the managerial factors while service delivery was the ... -
PERFORMANCE CONTRACTING AND SERVICE DELIVERY IN NATIONAL WATER AND SEWERAGE CORPORATION – UGANDA CASE STUDY OF KAMPALA WATER
(Uganda Management Institute, 2015-10)The study examined the effectiveness of performance contracting on service delivery in National Water and Sewerage Corporation in Uganda taking a case study of Kampala Water. The study objectives included; assessing ... -
Performance contracting and service delivery in National Water and Sewerage Corporation – Uganda case study of Kampala Water
(Uganda Management Institute, 2015-10)The study examined the effectiveness of performance contracting on service delivery in National Water and Sewerage Corporation in Uganda taking a case study of Kampala Water. The study objectives included; assessing the ... -
STAFF TRAINING AND SERVICE DELIVERY IN THE JUDICIARY SYSTEM OF UGANDA: A CASE OF CHIEF MAGISTRATES’ COURTS IN THE ELGON REGION, UGANDA
(Uganda Management Institute, 2018-02)The researcher analyzed the role of staff training on service delivery in the Elgon region Chief Magistrates’ Courts, Uganda. The rationale of the study was that despite several interventions by the Judiciary and its ...