Browsing School of Management Sciences by Author "Habutuje, Winnie"
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Service Quality and Customer Loyalty to Supermarkets in Kampala, Uganda
Habutuje, Winnie (Uganda Management Institute, 2014-03)The study examined the effect of service quality on customer loyalty to supermarkets in Kampala. The study objectives included to; establish the extent to which tangible aspects of a services offered by supermarkets ...