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Energy Billing Systems and Customer Satisfaction in Uganda: A case study of the Condominium Bugolobi Flats in Kampala
(Uganda Management Institute, 2018-01)
The study sought to establish the influence of energy billing systems on customer satisfaction in
Uganda taking a case of the condominium Bugolobi flats in Kampala, Uganda. Specifically, the
study investigated how ...
Electronic Banking and Customer Satisfaction in Centenary Rural Development Bank, Uganda
(Uganda Management Institute, 2018-01)
The study examined the relationship between electronic banking and customer satisfaction in
Centenary Bank. The following objectives were aimed at: to establish the relationship between
e-funds transfer and customer ...
Service Quality and Customer Satisfaction in Freight and Forwarding Industries in Uganda: A case Study of Ken Freight Uganda Limited.
(Uganda Management Institute, 2018-01)
The study investigated the relationship between service quality and customer satisfaction in
Freight and Forwarding Industry using a case of Ken Freight Uganda Limited. The study was
guided by the following objectives: ...