The effect of contracts management on procurement performance at the national water and sewerage corporation head office-Kampala District

Abstract

This work presents study findings on contracts management and procurement performance at the National Water and Sewerage Corporation Head Office-Kampala District. The purpose of the study was to examine the relationship between contract management and procurement performance at National Water and Sewerage Corporation Head Office-Kampala District. The study was based on the following objectives; to examine the relationship between procurement planning and procurement performance at NWSC Head Office-Kampala District, to examine the relationship between contract governance structures and procurement performance at NWSC Head Office-Kampala District to find out the relationship between contract monitoring and procurement performance at NWSC Head Office-Kampala District and to find out the relationship between suppliers relationship and procurement performance at NWSC Head Office-Kampala District. In total, a sample of 195 respondents was selected from 208 employees NWSC. The study used both qualitative and quantitative techniques to collect and analyse data. Study findings revealed that procurement planning has a positive significant relationship with procurement performance, contract governance structures have a positive significant relationship with procurement performance, contract monitoring has a positive significant relationship with procurement performance, and suppliers relationship has a positive significant relationship with procurement performance. The study concluded that procurement planning, contract governance structures, contract monitoring and supplier relationship have a relationship with procurement performance. The study recommends that NWSC should conduct more ad hoc in order to ensure that service providers comply with the terms and conditions of the contract as required. The study further recommends that that NWSC should recruit a relationship manager based in the procurement department who will ensure that there is good relationship between the Corporation and service providers.