Procurement Management and Service Delivery of Donor Funded Projects in Uganda National Roads Authority

Abstract

The study examined the relationship between procurement management and service delivery of donor funded projects in Uganda National Roads Authority. Specifically, the study reviewed procurement planning, controls and monitoring and how they are related to service delivery of Donor Funded Projects in UNRA. It was hypothesized in the study that procurement planning, controls and monitoring are significantly related to service delivery of donor funded projects in UNRA. The study adopted a correlational research design that adopted both qualitative and quantitative approaches. The study had 71 respondents out of a targeted population of 72 respondents. The key findings of the study indicated that the two of the procurement management attributes i.e. procurement planning and procurement control are significantly related to service delivery of donor funded projects in UNRA. However, the study found no significant relationship between procurement monitoring and service delivery of donor funded projects in UNRA. Although procurement planning has a significant relationship with service delivery, it is recommended that UNRA through its departments should ensure adequate designs and specifications, needs assessment and budgeting, In the second objective, it was also established that; procurement controls has a significant relationship with service delivery, hence it is recommended that; UNRA needs to continuously adhere to the procurement guidelines and procedures, corrective actions, fair bidding processes. Lastly, procurement monitoring was established to have a negative relationship with service delivery, therefore it is recommended that UNRA should endeavor to carry out auditing, proper records management and use of supervision checklists, so as to enhance service delivery of donor funded projects in UNRA.