| dc.description.abstract | The study examined the relationship between procurement management and service delivery of
donor funded projects in Uganda National Roads Authority. Specifically, the study reviewed
procurement planning, controls and monitoring and how they are related to service delivery of
Donor Funded Projects in UNRA. It was hypothesized in the study that procurement planning,
controls and monitoring are significantly related to service delivery of donor funded projects in
UNRA. The study adopted a correlational research design that adopted both qualitative and
quantitative approaches. The study had 71 respondents out of a targeted population of 72
respondents. The key findings of the study indicated that the two of the procurement
management attributes i.e. procurement planning and procurement control are significantly
related to service delivery of donor funded projects in UNRA. However, the study found no
significant relationship between procurement monitoring and service delivery of donor funded
projects in UNRA. Although procurement planning has a significant relationship with service
delivery, it is recommended that UNRA through its departments should ensure adequate designs
and specifications, needs assessment and budgeting, In the second objective, it was also
established that; procurement controls has a significant relationship with service delivery, hence
it is recommended that; UNRA needs to continuously adhere to the procurement guidelines and
procedures, corrective actions, fair bidding processes. Lastly, procurement monitoring was
established to have a negative relationship with service delivery, therefore it is recommended
that UNRA should endeavor to carry out auditing, proper records management and use of
supervision checklists, so as to enhance service delivery of donor funded projects in UNRA. | en_US |
