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Can social media enhance service delivery? Lessons and best practices
(Uganda Management Institute, 2016-11)
Governments are increasingly leveraging social media to deliver better services to the public. These networks are useful for government organizations since they have many interactive and innovative features which aid ...
Participatory governance: Which way for Uganda?
(Uganda Management Institute, 2017-05-01)
Participation of communities in development initiatives has been a key concern for
countries world over. Through the decentralization policy, Uganda has over the years
emphasized that participation of community members ...
Drivers of recentralization in Uganda and effect on service delivery
(Uganda Management Institute, 2016-11)
Decentralization defined as the transfer of authority from central to local governments to perform certain duties, is seen as one of the public sector reform strategies to increase service delivery. Uganda is one of the ...