ORGANIZATIONAL CULTURE AND ORGANIZATIONAL CITIZENSHIP BEHAVIORS: A CASE OF MAKERERE COLLEGE SCHOOL, KAMPALA

Abstract

The purpose of the study was to examine the relationship between organizational culture and organizational citizenship behaviors of teachers at Makerere College School. The study was guided by three specific objectives of the study which included establishing the relationship between (i) HRDC, (ii) staff recognition, (iii) staff involvement and OCB. A co-relational research design was employed using both qualitative and quantitative research approaches. A sample of 76 respondents participated in the study by answering the questionnaire and interview guide. Questionnaires and interview guides were used to collect quantitative and qualitative data. Frequencies and percentages were used to show the distribution of respondents on different items. Pearson’s Linear Correlational Coefficient (r) was used to determine the level of correlation between the variables. The study findings showed that; there is a relationship between (i) HRDC (r = 0.361, Sig. = 0.003 & α = 0.05), (ii) staff recognition (r = 0.592, Sig. = 0.000 & α = 0.05), (iii) staff involvement (r = 0.063, Sig. = 0.000 & α = 0.05) and OCB at Makerere College School. The researcher concluded that HRDC, staff recognition and involvement have a positive relationship with OCB. Therefore, the researcher recommended that Makerere College School administrators should create a conducive friendly work environment and build a proper career development plan for teachers to enhance their organizational citizenship behaviors. Makerere College School administrators should recognize teachers say through promotions, awarding certificates of achievements and various appreciations to enhance their organizational citizenship behaviors. Makerere College Should involve teachers in all the school affairs say in team work, decision making and planning to enhance their organizational citizenship behaviors.