| dc.description.abstract | This purpose of this study was to establish the relationship between contract management and
performance of road maintenance projects in Arua Municipality. Objectives of the study were
to:- establish the relationship between contract administration, relationship management and
contract closure, and performance. A cross-sectional survey design was used, with data
collected from a sample of 102 respondents using questionnaire survey and interviewing
methods. Data was analysed using the statistical package for social sciences (SPSS) 16 for
appropriate transformation. The study found a significant relationship between contract
administration and performance of the projects; a significant link between relationship
management and performance of the projects; and a significant relationship between contract
closure and performance of the projects with respect to the three objectives. The study
concluded that improved payment mechanism and controlled contract variations lead to better
performance, improved communication channels and disputes management improve projects
performance and that thorough final inspection, prompt payment of dues and stakeholders’
involvement in contract management improve the projects’ performance. The study
recommended that government of Uganda should increase the budget for road works; on
objective two, penalties should be introduced in contracts to check laxity of all parties
involved, internal audit function strengthened, contract management meetings regularly held
and contract specifications clearly articulated and adhered-to; and on objective three, technical
staff should be trained in contract management and stringent performance measures provided
as controls to adequately punish errant officials. | en_US |
