| dc.description.abstract | This study investigated the effect of accountability on service delivery in Adjumani district
local government from 2003 to 2011. Political, managerial and financial accountabilities
were identified as the dimensions under Independent Variable that affected service delivery
(Dependent Variable), with government policies/regulations as the Moderating Variable.
The methods of data collection used in this case study were; questionnaire, interview, focus
group discussion and document review. Meanwhile, statistical methods (Spearman Rank
Correlation and Coefficient of Determination) were used to analyse data to determine
relationships and level of significance respectively. Qualitative data were also triangulated
and accordingly interpreted. The study findings are as follows; the level of service delivery
is significantly dependent on political accountability, service delivery significantly
dependent on managerial accountability, the service delivery also significantly dependent on
financial accountability and the level of service delivery is significantly dependent on
government policies/regulations. In view of these findings, the researcher recommends that:
first, the district council should strengthen civil society organisations; secondly,
coordination amongst the different government departments in the district should be
strengthened; thirdly, the financial management system should be strengthened; and finally,
the line ministries should strengthen inspection of government programmes in the district.
The study concludes that, the political accountability has a positive significant effect on the
service delivery by 34%, managerial accountability has a positive significant effect on the
service delivery by 19% variation, financial accountability has a positive effect on the
service delivery by 15% variation and government policies/regulations has a positive
significant effect on the service delivery by 23% in Adjumani district local government. | en_US |
