| dc.description.abstract | The study examined the effect of Information Communication Technology systems on the
performance of business organisations in Uganda, taking a case analysis of Movit Products
Limited. Specifically, the study examined the effects of: facilitating conditions; social influence;
performance expectancy; and effort expectancy on the performance of Movit products Uganda
limited. The study was a cross sectional survey design that adopted both qualitative and
quantitative approaches. Questionnaires and Interview guides were used to collect data from 198
out of the targeted 230 respondents. Whereas Qualitative data was analyzed using content
analysis, Quantitative data was analyzed using Pearson correlation. The study concluded that
facilitating conditions; social influence; performance expectancy; and effort expectancy in ICT
systems all had a positive significant effect on the performance of business organizations in
Uganda. The study recommended that business organizations in Uganda should promote policy
formulation, technical support and ensure there is adequate ICT trainings in the company. Their
employees should be trained and in turn will pass the knowledge to their customers. Training
will help improve confidence as well as improve innovation. Organisations should develop,
implement and regularly review policies that support facilitating conditions for ICT Systems as
away of providing guidelines and support to be followed when operating computerized systems.
They should ensure that ICT Systems fully perform well so as to enhance company image to the
public, In order to realize desirable performance of business organisations, management should
embark on ensuring that the available systems are less complex, easy to use and can increase
the performance gains of staff as this will create effectiveness and efficiency which will in turn
result into performance and achieving the business intended objectives. | en_US |
