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Service Quality and Customer Satisfaction with Two Way Radio Communication Service in Uganda Communications Commission (UCC) Kampala Area
(Uganda Management Institute, 2014-02)
The purpose of this study was to assess the relationship between service quality and customer satisfaction with two way radio communication service in UCC Kampala area. Specifically the study assessed the relationships ...
Energy Billing Systems and Customer Satisfaction in Uganda: A case study of the Condominium Bugolobi Flats in Kampala
(Uganda Management Institute, 2018-01)
The study sought to establish the influence of energy billing systems on customer satisfaction in
Uganda taking a case of the condominium Bugolobi flats in Kampala, Uganda. Specifically, the
study investigated how ...
Electronic Payment and Customer Satisfaction. A case of Multiplex Street Parking in Wandegeya, Kampala
(Uganda Management Institute, 2018-01)
This research investigated the correlation between electronic payment and customer satisfaction
in Multiplex Street Parking Ltd. in Wandegeya Kampala. The study set to; assess the correlation
between electronic payment ...
Electronic Banking and Customer Satisfaction in Centenary Rural Development Bank, Uganda
(Uganda Management Institute, 2018-01)
The study examined the relationship between electronic banking and customer satisfaction in
Centenary Bank. The following objectives were aimed at: to establish the relationship between
e-funds transfer and customer ...
Service Quality and Customer Satisfaction in Freight and Forwarding Industries in Uganda: A case Study of Ken Freight Uganda Limited.
(Uganda Management Institute, 2018-01)
The study investigated the relationship between service quality and customer satisfaction in
Freight and Forwarding Industry using a case of Ken Freight Uganda Limited. The study was
guided by the following objectives: ...