Organisational change and financial performance
Abstract
The interest in carrying out this research was propelled by data that shows that since its formation
in 1998, there has been a remarkable rise in the number of companies registered, civil registrations
and trademarks registered including a significant increase in non-tax revenue collections. Guided
by three objectives, the research adopted a correlation research design in which primary data was
collected from a sample of 82 employees. The main statistical analyses used included a Pearson
correlation and regression analysis. The outcome of the empirical analysis showed that changes in
the salary structure and ICT adoption had a significant contribution in explaining financial
performance of the Bureau. On the other hand, change in the administrative structure was
insignificant in explaining this likelihood. The Key recommendations were that in order to be
financially effective, the Bureau‘s attention should focus on addressing the problem of insufficient
staffing, reducing bureaucratic tendencies and advocate for proper decentralization of power at the
directorate levels.