The Effect of Public Procurement Ethics on the Quality of Health Service Delivery at Mukono Municipality
Kasule, James Kibirige
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The general objective of the study was to determine the effect of Public Procurement Ethics on the Quality of Health service Delivery at Mukono Municipality. The study was guided by the following objectives: to examine the effect of Public procurement ethics on health service accessibility in Mukono Municipality; to assess the effect of public procurement ethics on health service tangibility in Mukono Municipality; and to examine the effect of public procurement ethics on health service credibility in Mukono Municipality. A cross-sectional survey design was used. The study predominantly employed a quantitative approach but also used a qualitative approach. The study population consisted of 130 participants. A sample size of 114 employees was selected. A simple random technique was used for all the respondents except for the technocrats who were selected purposively. Quantitative data analysis mainly consisted of descriptive statistics (percentages) and inferential statistics (Spearman correlation, coefficient of determination and regression). Content analysis was used to analyze qualitative data. Findings revealed a significant positive moderate effect (31%) of procurement ethics on accessibility of health services. Procurement ethics had a moderate positive effect (41.8%) on tangibility of health services. However, procurement ethics had a negative moderate effect on credibility of health services received in Mukono Municipality. It was concluded that procurement ethics has a significant moderate positive effect on the quality of health service delivery. It is thus recommended that Mukono Municipality should ensure that in their Code of Conduct they include a provision such that no employee should not treat another employee of the Municipality less favorably than other employees by reason that that other employee has done, intends to do, or is suspected of doing anything under or by reference to any procedure the municipality has for reporting misconduct.
- Theses and Dissertations