Key Factors Influencing the Implementation of E- Procurement in Public Institutions in Uganda: A case of Ministry of Public Service, Kampala
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The study examined the factors influencing the implementation of e- procurement in Government entities drawing empirical evidence from the Ministry of Public Service, Kampala Uganda. The study was premised on the following study objectives: to examine the influence of the legal framework on the implementation of e-procurement in the Ministry of Public Service, Uganda, to establish the influence of information technology infrastructure on the implementation of eprocurement in the Ministry of Public Service, Uganda and to examine the influence of employee competence on the implementation of e-procurement in the Ministry of Public Service, Uganda. The study adopted a descriptive cross sectional survey design where both quantitative and qualitative approaches were used. In this study, a total number of 190 respondents were expected but 172 respondents returned the survey instruments representing a response rate of 90.5%. The data was collected using questionnaires and interviews and quantitative data analysis was done using Pearson correlation coefficients. Qualitative analysis was done using content and thematic analysis. Findings revealed that there is a positive significant relationship between legal framework and the implementation of e-procurement at the Ministry of Public Service r=274*, secondly, there is a positive significant relationship between information technology infrastructure and the implementation of e-procurement r=.666* and thirdly, there is a positive relationship between employee competence and the implementation of e-procurement at the Ministry of Public Service r=0.552. In Conclusion: The legal framework being the back bone of any business operation was also found to have a major impediment to the implementation of e-procurement systems. Notably internet connectivity and system integration with those of suppliers were key impediments. It was clear that most of the respondents found the implementation of e-procurement system to be a challenge and its adoption therefore were still below optimum levels. Lack of trained personnel and necessary support hardware were still key impediments just as was in the case of cost consideration. It is recommended that: Government should endeavor to review the legal and regulatory frame of the Procurement Act to include elements of e-procurement in the procurement process so as to start incorporating aspects of technology aided procurement data collection and treatments. Public entities should therefore invest in security systems within their entire IT platform that will give them the ability to minimize their exposure to such risks. Regular training is recommended, users training refers to the process of providing employees with the logic and overall concept of a complex IT application or software that is being introduced within the organization.
- Theses and Dissertations