Browsing by Author "Obicci, Peter Adoko"

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    Constraints in using mobile money services in Uganda
    (Uganda Management Institute, 2017-05) Obicci, Peter Adoko
    The purpose of this study is to examine constraints hindering the successful use of mobile money (MM) services in Uganda from the perspectives of the users and agents. The researcher used a cross sectional study design and emphasis was put on quantitative research approach. In the same vein, a questionnaire survey was administered to 98 respondents whose perceptions were analyzed using descriptive statistics especially the mean score and mean ranking together with independent t-test. Findings indicated that ‘poor network connectivity’, ‘lack of electronic cash float, ‘not owning a mobile phone, ‘low electricity coverage for users’, and risk or fraud in MM transfer’, are the top five constraints in using MM services in Uganda. The study recommends that MM service providers need to critically look into these constraints as they expand and grow their businesses. More so, the study provides evidence concerning the difference in the opinions of two key players (i.e., the users and the agents) which can be used by policy makers to improve MM services in the country.
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    Political decentralization and service delivery: Evidence from Agago District, Uganda
    (Uganda Management Institute, 2014-09) Obicci, Peter Adoko
    Does political decentralization improve the provision of service delivery? Many developing countries have taken to political decentralization as an instrument of development that plays a central role in increasing citizens’ involvement in policy development and decision making as well as holding their leaders to account. However, the basis upon which it can be relied upon to improve service delivery remains a big puzzle to many practitioners. This study uses the factors of decision making, participation and accountability to uncover how political decentralization can promote service delivery. Based on intensive interviews with local stakeholders in ten sampled local governments in Agago District in Northern Uganda as well as survey, the study uncovered a complex interplay of conditions that impact service delivery in a political decentralization dispensation. The results reveal that political decentralization can be used as an instrument to promote the provision of service delivery. Furthermore, decentralization is shown to have had significant effect on service delivery in the ten local governments examined in the study. However, the study needs generalization on a larger scale.