Browsing by Author "Settumba, John Paul"

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Local governments
(2021-10-08) Nduhura, Alex; Settumba, John Paul; Nuwagaba, Innocent; Molokwane, Thekiso; Lukamba, Muhiya Tshombe;
Governments across the world have given local authorities more freedom and power to meet the needs of their citizens and communities. Establishing local authorities has been in line with the quest for self-governance in matters that affect their local aspirations. Existing studies acknowledged that while decen-tralisation has increased urbanization and a sense of fulfilment of local community aspirations, it has plunged local administrations in a state of administrative grief caused by resource constraints to meet needs of the rising populations and local communities. To salvage constraints, public private partnerships (PPPs) have been adopted as a rescue option. Little is known on the applicability of PPPs in local governments in developing economies. The aim of the study was to explore practices associated with PPP application in local government setup. Based on an exploratory review of literature, the study provides guidance on the use and context of the application of PPPs in local government. The outcome of the study is important since the administrative grief is enlarging due to COVID-19 effects, yet the bulk of citizens continue to put pressure on local authorities to deliver service amidst financial constraints.
Marketing Strategies and Market Performance of M-Sente a Mobile Money Product of Uganda Telecom Ltd
(Universal Journal of Management, 2016) Waiswa, Bob Eustace; Nduhura, Alex; Mugerwa, Benedict; Settumba, John Paul; Wanume, Paul; Businge, Hannington
Purpose- Intrigued by the poor market performance of M-Sente product of Uganda Telecom Limited (UTL), this study examined the relationship between marketing strategies and the market performance of M-Sente, a mobile money product of Uganda Telecom Limited. Specifically, study: examined the relationship between pricing and market performance of M-Sente; examined the relationship between promotion and market performance of M-Sente; and, examined the relationship between place and market performance of M-Sente. Design/methodology- The study adopted a cross section study design and both quantitative and qualitative approaches. In total, a sample of 120 respondents was chosen and included members of the marketing team, Sales team, dealers (Central), sub dealers (Central) and M-Sente outlets (Central). Data was collected by means of questionnaires and interviews, and analysis of quantitative data was done using descriptive and inferential statistics. Findings – This paper revealed that UTL’s prices were lower than the competition, though customers did not feel they were getting value for money. This explains why UTL’s market share continues to decline despite their competitive prices. The study findings revealed that there is a positive relationship between marketing strategies and market performance of M-Sente mobile money product of UTL. Further, it was noted that pricing had a positive correlation with market performance (r=0.444**; p<.001); promotion had a positive significant relationship with market performance (r=.171*; p<.001); and place was positively correlated with market performance in UTL, though not significantly (r=.366; p>.001).The findings of this paper show that the price of M-Sente products was found to be low although the number of customers kept on declining. This is contrary to the law of demand that postulates that the lower the price the higher the demand. Results showed that M-Sente had a small number of retail outlets distributed all over Kampala. It was not featuring significantly in the rural areas, because most people in the rural areas have no bank accounts and largely rely on mobile money transactions. This means that even if a customer wanted to use M-Sente, they had to travel far in search of an M-Sente outlet. There is revelation that customers would rather use the competitors’ mobile money services (more widely spread out in every town and more accessible). The promotional strategies through advertising had proved to be very costly to UTL, yet the results from them were so minimal, contributing to significant losses. Thus, UTL needs to explore other less costly means of sales promotion, such as handing out samples of its products, having promotional products branded with its logo, or other gifts at key locations. One of the major drawbacks for UTL’s M-Sente services was the limited accessibility. Therefore, the company should carry out thorough planning on the location of the mobile money outlets. The results (findings) of this research can’t be generalized. Implications- Pricing is one of the marketing strategies that UTL is using to improve its market performance, by charging rates lower than the rest of the telecom companies, though this has not resulted into better market performance. UTL has engaged in a number of promotions for example sales promotion, advertising promotion and on line promotions, in an effort to inform, persuade and influence people when making a decision to buy. However, the fewer outlets in the city centre seemed to be countering the efforts through promotion. This calls for better planning on the location of the mobile money outlets within and outside Kampala. In addition, the outlets need to be strategically located in places where it is easy to outwit competitors given the marketing strategies employed.
Municipalities in Motion: How Clustered Procurement Supports Municipalities Transition into Cities Case Study: USMID Programme in Uganda
(Journal of Logistics Management 2019, 2019) Nduhura, Alex; Wanume, Paul; Mugerwa, Benedict; Settumba, John Paul; Bagembe, Henry
The purpose of this paper is to define clusters and clustered procurement and critically discuss the role of clustered procurement in the evolution of municipalities to cities. Methods and Methodology– The research adopts a comprehensive consultation of literature review published sources and listening to voices of purposively selected participants. Findings –Clustered procurement is capable of contributing outwards evolution of municipalities into cities if policy makers integrate the concept in the national legal and regulatory framework for public procurement. To achieve this, it is essential that a guideline for implementing clustered procurement is developed and training on how to implement this concept before it can be rolled out for implementation across Ministries, Departments, Agencies (MDAs) and Local Government Administrations. Research limitations – Literature on the role of procurement in contributing to creation of cities and particularly in the context of clustered procurement has been limited. Some discussions that are related to joint bidding are only mentioned on the supplier’s side but not extensively reviewed in accordance with the procuring end. Practical implications – The study provides in-depth knowledge on the working and benefits of clustered procurement in contributing to the transition of municipalities into cities. By incorporating clustered procurement in urban service delivery options, municipalities can secure quality infrastructure required to become and sustain city status. Originality/value – The paper provides fresh literature updates on clustered procurement and how it can help small and middle-sized towns transit into cities while highlighting with special focus to a multitude of traffic, communal and other issues of cities such as access roads, streets, sewerage, sidewalks, lighting, food and water supply, suburban and city transport that clustered procurement can provide
Public Private Partnerships
(The 5th Annual International Conference on Public Administration and Development Alternatives, 2020-10-07) Nduhura, Alex; Nuwagaba, Innocent; Settumba, John Paul; Molokwane, Thekiso; Lukamba, Muhiya Tshombe
Given the constraints of governments to deliver health care, engaging private investment in the form of public-private partnership (PPP) is gaining popularity. The aim of present study is to review the rationale and types of public private partnerships in improving capacity of healthcare systems. The study adopted a systematic literature review. Based on existing data, this study provides important information on structuring roles and responsibilities of the private and public sector players in PPP arrangements. Well-designed PPPs in healthcare have been associated with financial benefits, quality improvement and access to health services. The findings of this study can be adopted by PPP experts, health policy designers and implementers when making choices to engage PPPs especially at a time when health systems are under stress due to COVID-19 outbreak
Public-Private Partnerships in the transport sector
(2021-10-06) Nduhura, Alex; Settumba, John Paul; Nuwagaba, Innocent; Molokwane, Thekiso; Lukamba, Muhiya Tshombe
The need for more efficient and effective public private partnerships (PPP) projects in transport is gaining momentum and will not rescind as population of persons and cars takes upward shifts. This paper seeks to identify international experiences of PPPs in transport from the wider spectrum and ends with narrowing its scope to tolls in road transport. The study undertook an exploratory design. We delved into secondary data collected that majorly from studies that undertook empirical assessment of PPPs using country to coun-try perspective. Data was sourced from scholarly journals, documents, websites searches and newspapers. A collective memory approach is further used to forecast future trends while providing implications for the tomorrow's actions for PPPs adoption in transport. The outcome of the study provides a hub of experiences for implementing PPPs in transport while acknowledging the concession types, remuneration types and critical success factors that policy makers implementers and academia can consider to inform the practice and theory of PPPs in transport.