COMMUNICATION AND PERFORMANCE OF SELECTED CONSTRUCTION PROJECTS IN KAMPALA AND WAKISO DISTRICTS - UGANDA.

Abstract

The study assessed the effect of communication on construction project performance in the Districts of Kampala and Wakiso in Uganda. The study objectives were to examine whether there is a relationship between technical perspective and construction project performance, assess the effect of contextual perspective on the overall project performance and assess the effect of negotiated perspective on the construction project performance. The study employed cross sectional research design through triangulation using both qualitative and quantitative approaches. A total of 71 respondents were selected using random sampling technique and the tools used included both questionnaires and interview guide. Pearson’s correlation coefficient analysis was used for testing the hypotheses and results obtained showed a statistically significant positive relationship between technical perspective (21.6%), contextual perspective (29.4%) and negotiated perspective (19.5%) of communication and construction project performance the dependent variable. With the results obtained, the study concludes that technical perspective, contextual perspective and negotiated perspective are important factors in predicting construction project performance. The study recommends that stakeholders especially project participants’ should focus at ensuring the elimination of challenges that create errors and distortions in information transfer, more time is devoted at improving on information required in implimentation of projects interms of providing of adequate and proper details, contractors and indeed all stake holders devote more effort and resources towards communication practices in their CPOs. It is also recommended that key stakeholders especially project owners take interest and become more involved in projects through providing timely information, participating in meeting and ensuring that key issues are addressed on time. Lastly, contractors should devote more effort in preparing proper project proposals to clients and insuring that project participants are knowledgeable about communicating value to the key stakeholders.