Factors affecting Knowledge Transfer in Pharmacies in Uganda: A survey of Selected Pharmacies in Kampala District

Abstract

The study sought to assess factors that affect knowledge transfer in pharmacies in Uganda. The general objective of the study was to assess factors affecting knowledge transfer in selected pharmacies in Kampala District. The specific objectives of the study were to investigate the effect of leadership styles on knowledge transfer in pharmacies, to establish the effect of organizational support structures on knowledge transfer in pharmacies and to examine the effect of ICT on knowledge transfer in pharmacies. The study employed cross-sectional survey and correlation research designs, both quantitative and qualitative methods were used in the study. A total of fifty nine (59) respondents of the total population of one hundred ten (110) representing a 54% response rate were subjected to questionnaires and interviews. The study used purposive and simple random sampling strategies to select the sample. Data was analyzed using descriptive statistics, Pearson’s product moment correlation coefficient and multiple regressions using the SPSS programme. The study revealed a significant positive relationship between leadership styles and knowledge transfer. Further, the study indicated that there were structures to support knowledge transfer in pharmacies and organisational support structures significantly affect knowledge transfer. In the same study, it was also found that the relationship between ICT and knowledge transfer was statistically significant. The study recommended participatory approaches to enhance knowledge transfer, systems be put in place and ICT utilization be reinforced in order to enhance knowledge transfer.