Supply chain coordination and healthcare delivery: a study of Baylor College of Medicine Children’s Foundation Uganda

Abstract

This study was aimed at exploring the relationship between supply chain coordination and health care delivery at Baylor-Uganda. The objectives of the study were; to examine the relationship between procurement planning and health care delivery, to establish the relationship between distribution and health care delivery, to examine the relationship between inventory control and health care delivery and examining the relationship between communication and health care delivery at Baylor - Uganda. A cross - sectional descriptive survey and correlation designs were used to collect data from the targeted sample of staff at Baylor-Uganda through the use of quantitative approach. A self-administered questionnaire was used to collect data and the collected data was analyzed using a statistical package for social sciences (SPSS) software. A sample size of 327 respondents was selected from the study population of 640 employees basing on Krejcie & Morgan (1970). 189 employees were responsive. The findings revealed significant positive correlations between procurement planning and health care delivery, distribution and health care delivery, inventory control and health care delivery, communication and health care delivery. The study therefore concluded that supply chain coordination influences healthcare delivery at Baylor-Uganda. The study recommends the improvement of supply chain coordination through improved procurement planning, proper distribution, effective inventory control and improved feedback in communication so as to enhance better healthcare delivery at Baylor-Uganda.