Contractor selection and service delivery in water and sanitation development facility in Norther Uganda

dc.contributor.authorAluma, Amos Jabo
dc.date.accessioned2020-12-07T10:49:32Z
dc.date.available2020-12-07T10:49:32Z
dc.date.issued2019-04
dc.description.abstractThis study investigated the relationship between contractor selection process and service delivery in water and sanitation development facility in northern Uganda. The study objectives were to: establish the relationship between solicitation documentation and service delivery, bid evaluation and service delivery, due diligence and service delivery in WSDF-North. The study adopted cross sectional survey design using qualitative and quantitative approaches. The findings revealed significant relationship between contractor selection process and service delivery in water and sanitation development facility in northern Uganda. There was a significant positive correlation between solicitation documentation and service delivery in WSDF-North (r = 0.592). There was a significant positive correlation between bid evaluation and service delivery in WSDF-North (r = 0.799). There was a significant positive correlation between due diligence and service delivery in WSDF-North (r = 0.912). A regression analysis shows that service delivery in WSDF-North is dependent on solicitation documentation by 63.7%, service delivery in WSDF-North is dependent on bid evaluation by 83.2% and service delivery in WSDF-North is dependent on due diligence by 35%. The study concluded that contractor selection process greatly influences service delivery in Water and Sanitation Development Facility in Northern Uganda hence improvement in solicitation documentation, bid evaluation and due diligence enhances service delivery. The study recommends strengthening, structural adjustments of the procurement system to enhance efficiency, productivity, and improved service delivery and accountability and in WSDF-North.en_US
dc.identifier.citationAluma, Amos Jabo(2019)Contractor Selection and Service Delivery in Water and Sanitation Development Facility in Norther Ugandaen_US
dc.identifier.urihttps://hdl.handle.net/20.500.12305/1043
dc.language.isoenen_US
dc.publisherUganda Management Instituteen_US
dc.subjectContractor Selectionen_US
dc.subjectService Deliveryen_US
dc.subjectWater and Sanitation Development Facilityen_US
dc.subjectUgandaen_US
dc.titleContractor selection and service delivery in water and sanitation development facility in Norther Ugandaen_US
dc.typeThesisen_US

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A DISSERTATION SUBMITTED TO THE SCHOOL OF MANAGEMENT SCIENCE IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTER’S DEGREE IN PUBLIC PROCUREMENT OF UGANDA MANAGEMENT INSTITUTE

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