Supplier relationship management and procurement performance of national medical stores, Uganda

Abstract

This study assessed the contribution of supplier relationship management on public procurement performance of NMS Uganda. Specifically, the study established the relationship between supplier development; supplier appraisal; and supplier collaboration, and public procurement performance of National Medical Stores. The study was a cross-sectional survey design which used quantitative research approach and qualitative approaches. In collecting data, a questionnaire and an interview guide were used on a sample of 109 (NMS officials and administrators). Whereas quantitative data analysis was done using descriptive statistics and inferential statistics) content analysis was used to analyze qualitative data. Findings revealed a significant positive relationship between supplier development and supplier appraisal on public procurement performance of National Medical Stores. However, supplier collaboration was found to have a negative relationship with public procurement performance at National Medical Stores. The study recommended that national medical stores should improve on the supply disruptions while putting much effort on improving supplier collaboration that affect public procurement performance.