Participatory monitoring and evaluation (pm&e) and service delivery in Uganda a case of USAID-safe program in Gulu district
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Date
2016-01
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Uganda Management Institute
Abstract
This study examined the extent to which Participatory Monitoring and Evaluation (PM&E)
enhances service delivery in Uganda. It was carried out on the USAID-SAFE program in Gulu
District. The specific objectives were: To find out the relationship between participatory planning
and service delivery at SAFE Program in Uganda. To establish the relationship between
participatory implementation and service delivery at SAFE Program in Uganda. To find out the
relationship between participatory decision making by project teams and service delivery in
Uganda. A case study design was used in this research where both qualitative and quantitative
approaches were adopted. A sample size of 117 respondents was sampled for the study and
interviewed. The study found a significant relationship between the Participatory Planning and
Service Delivery; this implies that, if the SAFE Program in Gulu district improves on their
participation in planning, automatically service delivery will also improve. Correspondingly, there
is a significant linear relationship between Participatory Implementation and Service Delivery.
The additional findings revealed a positive relationship between Participatory decision making and
service delivery at SAFE program in Gulu. The study concluded that, involvement of
stakeholder’s in undertaking activities related to M&E of a project increase service delivery and
sustainability of projects. This study recommends that SAFE needs to embrace and promote
Stakeholder participation in Project Design, Setting objectives and selecting priority projects to
enhance quality and accessibility of services. It also urges that strengthen community structures,
including Peace committees, Peace clubs, District Land board (DLB) enhances effective service
delivery. This study proposes that a similar study be undertaken in a larger section of multiple
community development projects to produce new or added findings on how PM&E can enhance
service delivery.
Description
Keywords
Participatory Monitoring, Evaluation, Service Delivery, Uganda
Citation
Kajaga, Ronny (2016) Participatory Monitoring and Evaluiation (PM&E) and Service Delivery in Uganda. A case of USAID-SAFE Program in Gulu District