Information Technology Infrastructure Capability and Financial Performance of Barclays Bank Uganda Limited
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Date
2018-01
Authors
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Journal ISSN
Volume Title
Publisher
Uganda Management Institute
Abstract
The purpose of the study was to investigate the influence that IT infrastructure has on financial
performance at Barclays Bank. The study was guided by the following specific objectives; to
establish the relationship between IT compatibility and financial performance; the relationship
between IT connectivity and financial performance; and the relationship between IT application
functionality and financial performance in Barclays Bank. Using a cross sectional study design,
responses were collected from 134 respondents out a population of 179 respondents. Data on the
sample characteristics and objectives were analyzed according to frequency tabulations and Pearson
correlation matrix respectively and regression analysis was used to examine the predictive power of
staff training on financial performance. From the findings: IT compatibility (r=.582**), IT
connectivity (r =.469**) and IT application functionality (r=.540**) had positive significant
relationships with financial performance showing that IT infrastructure capability had a positive
effect on financial performance at Barclays Bank. Results from regression analysis showed IT
compatibility, IT application functionality and IT connectivity were strong predictors of financial
performance (Adjusted R Square = .466). The study recommended that; the management of the bank
should develop strategies inclined to IT compatibility, IT application functionality and IT
connectivity so as to enhance the financial performance at Barclays Bank. The strategies will help
foster the development and implementation of IT infrastructure capability which promote
profitability, sales growth, liquidity and return on investment.
Description
Keywords
Information Technology Infrastructure Capability, Financial Performance, Barclays Bank, Uganda
Citation
Munnet, Samuel Nixon (2018) Information Technology Infrastructure Capability and Financial Performance of Barclays Bank Uganda Limited