THE PROCUREMENT MANAGEMENT PRACTICES AND QUALITY OF CLEANING SERVICES IN THE PRECINCT OF PARLIAMENT OF UGANDA

Abstract

The study examined the procurement management practices on the quality of cleaning services in the Parliament of Uganda. The study was guided by the following objectives; to investigate the relationship between source selection and the quality cleaning services; to find out how contract administration relates to the quality of cleaning services and to find out how solicitation process affects the quality of cleaning services at the Precinct of Parliament of Uganda. The study used a cross-sectional descriptive survey design which adopted both qualitative and quantitative techniques of data collection and analysis. Data was collected from a random sample of148 that were purposively selected out of a population of 247. Overall, 105 respondents fully participated, indicating a response rate of 71%. Quantitative data was analyzed using SPSS by summarizing results in form of frequency tables, charts and figures. Inferential statistics (spearman correlation and regression) were used to test the hypotheses. The findings revealed a positive and statistically significant relationship between procurement source selection, contract administration and procurement solicitation planning of quality cleaning services. Thus, it was concluded that the Uganda Parliamentary Commission has in place effective mechanisms that can ensure quality cleaning services at the Precinct of Parliament of Uganda. However, the Parliamentary Commission should exercise its powers of ensuring that there is high quality of cleaning services in the precinct of parliament because it is regarded as a centre of excellence. It is recommended that procurement source selection, pricing, contract evaluation administration; solicitation planning and previous budget should be further improved upon to enhance quality cleaning services at the precinct of the Parliament of Uganda.