Stakeholder Involvement and Performance of Public Institutions in Uganda: the Case of National Medical Stores

Abstract

This study examined the relationship between stakeholder involvement and performance of public institutions in Uganda. In particular, the objectives of the study were to establish the relationship between stakeholders’ in planning and performance of public institutions in Uganda; to find out the relationship between stakeholders’ involvement in monitoring and performance of public institutions in Uganda; and to establish the relationship between stakeholders’ feedback and performance of public institutions in Uganda.. The study adopted a case study design with 142 staff of National Medical Stores as the study sample. Data was collected using questionnaires and interview guides. Quantitative data was analysed using descriptive statistics, correlation and regression analysis. The findings of the study revealed a positive significant relationship between stakeholder participation in planning, monitoring and feedback with performance of public institutions. It was thus concluded that stakeholder planning, monitoring and feedback related to performance of public institutions. Therefore, it is recommended that government organisations and other organisations involvement in provision service should promote involvement of stakeholders in organisational planning. Government organisations and other organisations should entice the different stakeholders to constantly monitor their activities. Government organisations and other organisations should encourage different stakeholders to provide regular feedback about the services of the organisation.