Measuring the performance of contractors in government construction projects in developing countries: Uganda’s context

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Date

2012-08-15

Journal Title

Journal ISSN

Volume Title

Publisher

African Journal of Business Management

Abstract

Traditionally, the success of projects is measured on time, cost and quality parameters; although, most construction projects in Uganda have not performed well on each of these parameters. In this paper, we identify important indicators that are useful for measuring contractors’ performance in Uganda’s context. The paper develops a simple performance measurement framework for measuring the performance of contractors. It also identifies a set of challenges faced by contractors in Uganda that need the attention of policy makers and those in managerial positions. The findings are original and add to the stock of existing knowledge in understanding the unique context of the construction industry in developing countries.

Description

This is an Accepted Manuscript of an article published by African Journal of Business Management, 2012, available online: http://www.academicjournals.org/app/webroot/article/article1380722751_Basheka%20and%20Tumutegyereize.pdf

Keywords

Performance management, Construction projects, Customer satisfaction

Citation

Benon C. Basheka and Milton Tumutegyereize; Measuring the performance of contractors in government construction projects in developing countries: Uganda’s context; African Journal of Business Management; Vol. 6(32), pp. 9210-9217, 15 August, 2012, http://www.academicjournals.org/AJBM DOI: 10.5897/AJBM11.923