HUMAN RELATIONS AND EMPLOYEE PERFORMANCE. A CASE OF KAMPALA INTERNATIONAL UNIVERSITY

Abstract

This study was focused on establishing the relationship between human relations and employee performance at Kampala International University. The study was guided by the following research objectives:- to examine the influence of communication on employee performance at Kampala International University, to explore how team work influences employee performance at Kampala International University, and to establish the relationship between organizational commitment and employee performance at Kampala International University. The study adopted both qualitative and quantitative approaches. The study design used in this study was descriptive and analytical research to collect data. The respondents for this study came from KI U Staff, the researcher used questionnaires and interview guide to collect data. The key findings were that there is a significant relationship between communication and employee performance at KIU. The study concludes that management had a weak communication strategy to identify all possible risks which may have significantly affected the organization employee performance, therefore management at K.I.U should often examine situation in the institution at a particular time which would have otherwise helped them determine and classify’ areas of potential risk likely to affect the institution and hence document the characteristics of each situation The results also indicated that there is a significant relationship between team work and employee performance at K.I.U teamwork avoids huge losses perceived, and develops and examines alternative options. KIU management should frequently engage with team building Consultants and set clearly defined terms of reference (ToR) notable among of which Should be: to systematically examine the loopholes in the their team work skills; map out the implications and lessons for their team work activities and design alleviations The findings also indicated that organizational commitment has a big influence on the employee performance of K.I. U. organizational commitment eliminates risks that face entities, and in so doing, improve business survivability- organizational commitment enables building a block of approaching to offset unusual exposure, susceptibilities and vulnerabilities; such as diversification. Institutions should create the necessary policy, legal, and regulatory environment which should be supported by the establishment of effective information dissemination systems such as information reference bureaus to provide information on the credit employees. This concludes that institutions like KIU should have keen interest in development organizational commitment hence improved employee performance. Further research was recommended to explore the relationship between employee relations and employee performance in other institutions.