Administrative - Management functions and the performance of Medical Teams International in Nakivale refugee settlement- Uganda

Abstract

The study sought to examine the relationship between Management Functions and the Performance of Medical Teams International in Nakivale Refugee settlement. The study objectives included; determining the relationship between planning and the performance of MTI, establishing the relationship between organizing and the performance of MTI and determining the relationship between controlling and the performance of MTI. A cross-section and correlation research designs were used supported by the qualitative and quantitative approaches. An accessible population of 147 respondents was identified of which 109 respondents formed the sample size. A response rate of 91.7% was obtained. Key findings obtained reveal that planning was positively (.651**) related to performance of MTI, organizing and performance of MTI were positively related (.313**) and results obtained revealed a positive relationship (.581**) between controlling and performance of MTI in Nakivale Refugee settlement. It’s concluded that: Fewer staff did not understand the MTI vision, strategic goal was partially achieved, recommendations based on the strength, weakness, opportunity and threat analysis were not considered, delays in preparing reports were common and the progress of MTI was monitored however challenges were numerous. MTI has a well-developed clear structure with existence of a lot of bureaucracy, functional working units were in place, however other units failed to meet the set targets, fewer staff were trained, information flow was insufficient, and performance assessments were not frequently done. The study therefore recommends that, management should fully engage staff in formulation of goals, missions, come up with a better finance plan and review existing performance tools, to organize more internal workshops to help orient staff, and revision of employee manual.