Reward Systems and Job Satisfaction in Private Hospitals in Uganda: A case Study St Stephen’s Hospital Mpererwe Church of Uganda. (C.O.U).

Abstract

This study investigated the effect of reward systems on job satisfaction at St Stephen’s Hospital Mpererwe C.O.U in order to advise on how to improve the reward systems of the institution.This study was prompted by the persistent dissatisfaction of St Stephen’s Hospital Mpererwe C.O.U since it has always been able to provide only a few rewards in place. The study adoptedthe correlation cross- section at case study design using both qualitative and quantitative approaches. The data was collected from two members of the top management and 40 members of the sampled staff. The sample consisted of 45 members of staff. The response rate was 100%.The data collection methods employed included questionnaire survey, interviews, and documentary reviews. The instruments used were: questionnaires, interviews and the documentary reviews guide. Data was analyzed using descriptive and inferential statistics. The study revealed that monetary rewards and non-monetary rewards significantly influenceemployee job satisfaction at St Stephen’s Hospital Mpererwe C.O.U. and therefore it was concluded that the two kinds of rewards have a bearing on employee job satisfaction however, St Stephen’s Hospital has some rewards in place, they are not sufficient to satisfy the employees.Whereby the current rewards are few to enhance employee job satisfaction. The studyrecommends that St Stephen’s should consider non-monetary rewards in order to boost employeejob satisfaction. It should put in place a mechanism to improve on the monetary rewards in order to satisfy the employees in the organization.