Privatization and the Performance of Public Enterprises in Uganda:A case of Uganda Telecom Limited

dc.contributor.authorAryaija, Gracious
dc.date.accessioned2019-10-22T13:43:53Z
dc.date.available2019-10-22T13:43:53Z
dc.date.issued2018-01
dc.description.abstractThe study investigated whether performance of public enterprises like Uganda Telecom Limited is affected by privatisation. It specifically looked at establishing the effect of privatization on quality of services offered by Uganda Telecom Limited; on financial sustainability of Uganda Telecom Limited and on operational efficiency of Uganda Telecom Limited. A case study research design was used basing on qualitative approach and quantitative approaches. A target population of 118 respondents was identified for the study. From 118, 87 consisted in the sample size. Respondents were selected using purposive and simple random sampling techniques. Data was collected using questionnaires and interview schedules. Analysis was done descriptively and inferentially. The study results indicated that there is no significant effect of privatization on performance of Uganda Telecom Limited. This showed that privatisation affected quality of services offered, financial sustainability and operational efficiency. The hypotheses were tested and it was found out that all hypotheses tested were not accepted. For instance, privatisation negatively affected the quality of services offered (r=-0.669 & P=0.522>0.05), financial sustainability (r=-0.544 & P=0.139>0.05) and operational efficiency (r=-0.387 & P=0.099>0.05). It was thus concluded that privatisation has weak effect on performance of UTL. The study thus recommended that operational efficiency of UTL needs to be revitalized by making sure that competent staff are in place, financial resources are mobilized, service quality is improved. For financial sustainability, the instrument of accountability needs to be used to make sure that the organisation departments are accountable.en_US
dc.identifier.citationAryaija, Gracious (2018) Privatization and the Performance of Public Enterprises in Uganda:A case of Uganda Telecom Limiteden_US
dc.identifier.urihttps://hdl.handle.net/20.500.12305/803
dc.language.isoenen_US
dc.publisherUganda Management Instituteen_US
dc.subjectPrivatizationen_US
dc.subjectPerformanceen_US
dc.subjectPublic Enterprisesen_US
dc.subjectUgandaen_US
dc.titlePrivatization and the Performance of Public Enterprises in Uganda:A case of Uganda Telecom Limiteden_US
dc.typeThesisen_US

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A DISSERTATION SUBMITTED TO SCHOOL OF MANAGEMENT SCIENCE IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE MASTERS OF BUSINESS ADMINISTRATION DEGREE (PUBLIC SECTOR) OF UGANDA MANAGEMENT INSTITUTE

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