Adopting new approaches for public procurement efficiency: critical success factors (CSFs) for the implementation of e-procurement in Uganda’s public sector

Abstract

In the public sector, the issue of efficiency and effectiveness (value for money) is now a key governance agenda. Electronic procurement has become prominent in the language and strategy of the public sector effectiveness in both developed and developing countries. E-procurement is currently one of the key topics in the e-government arena; many organisations need advice and guidance about proceeding with this new approach. In this paper, we examine the critical success factors (CSFs) for implementation of e-procurement technologies in Uganda’s public sector context. The findings of this study confirm that in Uganda’s context, the major CSFs for e-procurement include: 1 careful involvement of suppliers 2 systematic risk management approaches 3 systematic redesign of organisational processes 4 use of experienced consultants 5 careful selection of software providers. We suggest policy and managerial implications in the adoption of e-procurement.