Procurement processes and performance of referral hospitals in Uganda; A case of China-Uganda Friendship Hospital

Abstract

The study established the relationship between Procurement Processes and Performance of Referral Hospitals, a case of China-Uganda Friendship Hospital Naguru. The independent variables of the study was Procurement Processes measured in terms of Procurement Planning, supplier selection and evaluation and contract Management while the dependent variable, Performance of Referral Hospitals was measured in terms of Quality of Services, Budget Utilization and Responsiveness or Timeliness of Services. The target population was 96 respondents however the sample size of 87 respondents (was guided by Krejcie and Morgan table, 1970) were selected using Simple Random Sampling and purposive sampling as the sampling techniques. Data was collected using Questionnaire and Key Informant Interviews. Both quantitative and qualitative data was collected, quantitative data was analyzed using Descriptive statistics, Regression, Pearson‟s correlations and ANOVA while qualitative data was analyzed using thematic analysis. The response rate was 87.3%, the study established a very strong positive relationship between Procurement planning and Performance of Hospitals with a correlation of 0.965, the R2 was 93.1% and P-value of 0.000. The study as well established a very strong positive relationship between Supplier Selection and Evaluation, and Performance of Hospitals with a Pearson‟s correlation of 0.933, the R2 was 87% and the P-value was 0.000 and finally the study as well established a moderate positive relationship between Contract Management and Performance of Hospitals with a Pearson‟s correlation of 0.494, the R2 was 23.3% and the p-value was 0.000. The study concluded that there is a positive relationship between Procurement planning, Supplier Selection and Evaluation, Contract Management and Performance of Hospitals. The study therefore recommended that CUFH-N should put more emphasis on improving its Procurement planning, Supplier Selection and Evaluation and Contract Management as a measure to improve the Performance of Hospitals by CUFH-N.