Browsing School of Business and Management by Author "MUKORAKO, ARMELLA"
Now showing items 1-1 of 1
-
INSTITUTIONAL FACTORS INFLUENCING CUSTOMER SATISFACTION IN WARID TELECOM VOICE SERVICES
MUKORAKO, ARMELLA (Uganda Management Institute, 2013-07)The study investigated the institutional factors influencing customer satisfaction in Warid Telecom Uganda Voice Services. It was guided by the following objectives; to examine to which extent reliability of network ...