Browsing Department of Economics and Managerial Science by Subject "Freight and Forwarding Industries"
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Service Quality and Customer Satisfaction in Freight and Forwarding Industries in Uganda: A case Study of Ken Freight Uganda Limited.
(Uganda Management Institute, 2018-01)The study investigated the relationship between service quality and customer satisfaction in Freight and Forwarding Industry using a case of Ken Freight Uganda Limited. The study was guided by the following objectives: ...