Browsing Volume 11 Number 1 November 2016 by Subject "Service Delivery"

Now showing items 1-2 of 2

    • Can social media enhance service delivery? Lessons and best practices 

      Ouma, Flavia Kyeyago (Uganda Management Institute, 2016-11)
      Governments are increasingly leveraging social media to deliver better services to the public. These networks are useful for government organizations since they have many interactive and innovative features which aid ...

    • Drivers of recentralization in Uganda and effect on service delivery 

      Lwanga, Martin M (Uganda Management Institute, 2016-11)
      Decentralization defined as the transfer of authority from central to local governments to perform certain duties, is seen as one of the public sector reform strategies to increase service delivery. Uganda is one of the ...