THE CONTRIBUTION OF WORKPLACE READINESS TO EMPLOYEE ENGAGEMENT AT AIRTEL UGANDA

Abstract

The study examined the contribution of workplace readiness to employee engagement at Airtel Uganda. The specific objectives included assessing the contribution of resources to employee engagement at Airtel Uganda, investigating the contribution of work life balance to employee engagement at Airtel Uganda and examining the contribution of training of employees to employee engagement at Airtel Uganda. The researcher used a cross sectional survey design. A total of 113 respondents participated in the study. Simple random Sampling method was used for selecting the study respondents, with the exception of the Heads of Department who were selected using purposive techniques. Findings revealed a weak positive correlation between resources and employee engagement whereby resources accounted for 10.2% variance in employee engagement, a weak positive correlation between work-life balance and employee engagement whereby work-life balance accounted for 6.6% variance in employee engagement, and a moderate positive correlation between training and employee engagement whereby training accounted for 25.3% variance in employee engagement. Workplace readiness clearly had a significant contribution to employee engagement. Therefore, companies should ensure work place readiness to improve employee engagement. According to the study, employees expect organizations to provide resources in order to meet the organization’s objectives. More so there should be a balance between work and life to improve employees’ morale to work. Training both skill acquiring and knowledge based are vital in increasing employee engagement; Airtel is a dynamic business with so many trainings tailored to the changes in skills needed. This has led to increased engagement within the organization