| dc.description.abstract | This study was about the effect of vendor managed inventory on performance of retail
supermarkets in Uganda, using a case study of Nakumatt Supermarket, Oasis Mall branch
Uganda. Specifically, the study sought to; assess the effect of inventory flow management on the
performance of Nakumatt supermarket; examine the effect of ICT systems employed on the
performance of Nakumatt supermarket and; establish the effect of the supplier-client relationship
on the performance of Nakumatt supermarket. This study adopted a case study research design
and employed both qualitative and quantitative approaches. Out of a study population of 102
subjects, the study identified a sample size of 89, using purposive, convenience and simple
random sampling techniques. Analysis of quantitative data consisted of descriptive statistics,
such as frequencies and percentages and inferential statistics, from which deductions about the
findings were made. Analysis of qualitative data was done by way of thematic and content
analysis methods. Findings revealed a statistically significant relationship between inventory
flow management, the ICT systems employed and the supplier-client relationship on one hand
and performance of Nakumatt supermarket on the other hand. It was concluded that; poor
information sharing affects performance of a retail outlet; failure to embrace the changing
aspects of ICT and sustain new optimum ICT systems may invariably affect performance and the
poor supplier-client relationships have a negative bearing on performance. The study
recommended the need for developing a Vendor management Inventory (VMI) system with
robust inventory flow policies and plans; make a prudent selection for the ideal products that
qualify to fit within a VMI program; have mechanisms to create an atmosphere of trust and
commitment with chosen and interested upstream chain partners/suppliers and lastly; develop a
fully automated and integrated VMI system with the upstream partners. | en_US |
