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Now showing items 81-84 of 84
SERVICE QUALITY PERSPECTIVES AND CUSTOMER SATISFACTION IN BANK OF AFRICA (U) LIMITED
(Uganda Management Institute, 2013-12)
The study assessed the relationship between service quality perspectives and customer
satisfaction in Bank of Africa (U) Ltd. Despite all the interventions the bank put in place to
serve customers better, many were ...
ORGANIZATIONAL JUSTICE AND JOB SATISFACTION AMONG EMPLOYEES IN CHINA NATIONAL OFFSHORE OIL CORPORATION IN UGANDA. A MULTINATIONAL COMPANY.
(Uganda Management Institute, 2018-03)
This study examined the influence of organizational justice in three dimensions: distributive,
interactional and procedural justices on job satisfaction using a case study of China National
Offshore Oil Corporation ...
CAPACITY DEVELOPMENT INTIATIVES AND THEIR IMPLICATIONS ON EMPLOYEE PERFORMANCE IN MOYO DISTRICT LOCAL GOVERNMENT - UGANDA
(Uganda Management Institute, 2013-12)
Over time, citizen’s demands for services from their Governments have increased. In order to
respond to such demands, the public sector must depend on the quality of its human resources. To
achieve this, massive capacity ...
Staff training and employee retention in stanbic bank Uganda Limited. A case of Lira Branch.
(Uganda Management Institute, 2018-02)
This study assessed the relationship between Staff training programs and employee retention at
Stanbic bank Uganda Limited Lira branch. The problem of the study was that over the past few
years quite a good number of ...