The Influence of Psychological Contract on Job Satisfaction: A case of Health Workers Facilities in Public Health facilities in Mukono Municipality.
MetadataShow full item record
This research study assessed the influence of psychological contract on the job satisfaction of health workers in public health facilities in Mukono Municipality. Psychological Contract was the independent variable and Job Satisfaction was the dependent variable. The study was guided by two specific objectives: examining the influence of transactional psychological contract on job satisfaction of health workers in public health facilities in Mukono Municipality; and examining the influence of relational psychological contract on job satisfaction of health workers in public health facilities in Mukono Municipality. Social Exchange Theory and the Iceberg Model were used to guide the study in relation to the study objectives. The research design used was an explanatory research design that exploited both qualitative and quantitative approaches. A representative of 60 respondents was the sample population for questionnaire administration and 5 key informants responded to the interviews. The study was conducted using questionnaire survey method, interview method and observation method as the methods for data collection. The raw data was analysed using statistical package for social sciences (SPSS) and presented using mean, frequencies, percentages and standard deviation and regression analysis and the qualitative data was presented in a narrative form. In the study revealed that job satisfaction was fairly influenced by transactional psychological contract (beta = .419, t= 3.753 p = 0.000<.001) and relational psychological contract (beta = .303, t= 2.714 p= 0.009). It was evident that the regression model of job satisfaction was significant (Sig =0.000, p<.01) meaning that; transactional and relational psychological contract were appropriate predictors of job satisfaction and the predictive power of the model was found to be 30.5% (Adjusted R Square = 0.305). The study concluded that both transactional and relational psychological contracts can influence job satisfaction positively if fulfilled or negatively if not fulfilled. The study recommended that health facilities in Mukono Municipality and Uganda at large implement proper human asset management practices to increase on the retention of health workers for example by revising their salary scales, paying them in a timely manner and investing in the skills of employees by emphasizing on career development in order to increase on their productivity in health facilities and improve their job satisfaction levels because if it is no done, adverse effects as of job dissatisfaction will occur.