Department of Economics and Managerial Science

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Organisational Support and its Contribution to Livelihoods among Taso Supported Hiv/Aids Affected Households in Masaka District
(Uganda Management Institute, 2011-07) MUZAAYA, Godfrey Nathan; Basheka, Benon C. (Supervisor); Mwesigwa, Robert (Supervisor)
The study was premised on the fact that HIV/AIDS epidemic has had an enormous impact on the World, where 22.5 million are infected and more than 25 million have died. Specifically in Uganda, it has caused 1million orphans and 1.9 infections. There have been different forms of support to HIV/AIDS affected households. The general objective of the study was to examine the contribution of organizational support to the livelihoods among TASO supported HIV/AIDS affected households in Masaka District. Organizational support is the (independent variable) and its contribution to livelihoods (dependent variable) among people suffering from chronic diseases like AIDS. The study used a case study research design that involved triangulation using qualitative and quantitative techniques of data collection and analysis. A sample size of 370 respondents was selected from TASO Masaka. Data was analyzed using Epiinfo 2002, SPSS and stata analysis package. Results after analysis revealed that majority of the respondents acknowledged that organisational support in form of emotional, instrumental and informational support have improved livelihoods of HIV/AIDS households, median of 4 and mean 3.8. Significant number agreed that informal social support mechanisms improved livelihoods of HIV/AIDS households 14(45.2%) agreed which is not statistically so different from those who were undecided 13(41.9%). Emotional support, Instrumental support and Informational support, has contributed to improved livelihoods of HIV/AIDS affected households in Masaka. Informal social support (community) doesn’t affect organisational support and livelihoods among HIV/AIDS affected households. TASO should change its approach to establishing social linkages that can contribute to social capital. Training for those in the community who interact with HIV/AIDS affected families, can allow more people to contribute to prevention and the provision of quality care.
Factors Affecting Performance of Employees in Arua District Local Government Uganda
(Uganda Management Institute, 2013-01) Alesi, Juliet
This study sought to establish the relationship between the factors affecting employees and their performance NUSAF2 and NAADS in Arua District Local Government in Uganda. The study involved 83 employees dealing with 2 projects of NAADS and NUSAF2 who responded to questions in an interview guide. Quantitative data analysis was based on percentage and mean at the descriptive level while Pearson’s correlation coefficient was used to correlate the independent variable with the dependent variables performance, while qualitative data was analysed basing on the themes. Objective 1 was to examine the extent to which working conditions affect employee performance in Arua district local government. The results revealed that there was no significant correlation between working conditions and performance. The conclusion that working condition is negatively related to performance, hence the recommendation that the district should identify some other factors that could be considered to have affected employee’s performance. The second objective was to determine the extent to which supervision affects employee performance in Arua District Local Government revealed that there was a also a significant negative correlation between supervision and performance, the conclusion that lack of delegation, limited involvement in decision making, discourage staff to perform to their best to improve performance and hence the recommendation that the district should strengthen supervision systems and strategies. Lastly the the 3rd objective was to assess how communication affects employee performance in Arua District Local Government and results showed that there was also negative correlation between communication and performance, the conclusion that communication factor has no relationship with performance although the method used are not reliable and safe, it has no effect on staff performance and the recommendation that the district should set up specific information handling data base.
Credit Management and the Performance of Agriculture Loans in Uganda: A case of Hofokam Limited
(Uganda Management Institute, 2013-02) Kaahwa, Charles Isingoma
Despite several efforts by government, the private sector and Non Governmental Organisations (NGOs) to support agriculture through agricultural loans, the performance of agricultural loans to develop agriculture in Uganda is still below average. The study sought to examine the effect credit management have on the performance of agriculture loan as a product in HOFOKAM Limited. The study adopted a case study correlational survey design with a population of 99 respondents from which purposive sampling and simple random sampling methods were used to select the respondents. Data were collected from both the staff and clients of HOFOKAM using self administered questionnaires and interview guide. The findings indicated that there were positive significant relationships between credit risk assessment, credit monitoring, credit control and the performance of agricultural loans which was confirmation that credit management was a major determinant of agricultural loans performance at HOFOKAM. From the regression results, credit risk assessment, credit monitoring and credit control were strong predictors of agricultural loans performance. This is implication that improvement in credit risk assessment, credit monitoring and credit control would enhance the performance of agricultural loans at HOFOKAM. The study recommends therefore, that management at HOFOKAM offer specialized training to staff and clients in the area of credit management and also create awareness about the existing national polices and regulations to staff and clients. Management could consider putting in place a fully fledged customized credit management system to coordinate the risk assessment, monitoring and control functions. To study the true nature and quality of credit risk assessment, credit monitoring, credit control and the performance of agricultural loans, a longitudinal study is more appropriate. Since the model could only explain 30.6% in variance of the performance of agricultural loans, the study recommends that another study be carried out comprising of other variables which were not part of the model.
Financial Management Practices and Road Sector Service Delivery in Rukungiri Municipal Council, Uganda
(Uganda Management Institute, 2013-06) Mugarura, Robert
The study examined financial management practices and road sector service delivery in Rukungiri Municipal Council (RMC). The study was underpinned by principal agent model and best value theory. The objectives were; to establish the effect of financial planning on road sector service delivery in RMC, to examine the effect of financial accountability on road sector service delivery in RMC, to assess the effect of financial controls on road sector service delivery in RMC. The study population was 106 where a sample size of 95 was selected for the study. Out of these, 81 responded making a response rate of 85.3%. Data was collected using the questionnaire, interview guide and documentary review. The findings of the study revealed that there is a positive moderate significant effect of financial planning on road sector service delivery. Financial accountability had a moderate positive significant effect on road sector service delivery and financial controls had a moderate positive significant effect on road sector service delivery. The study recommends that administrators in Rukungiri Municipal Council should give more attention to financial planning by periodically carrying out goal setting, budgeting and coordination. They should also give more attention to financial accountabilities, administration of RMC considers other sources of road sector funding since most of the respondents agreed that there was limited funding for proper services and that RMC should give more attention to financial controls by enhancing more authorization, internal controls and monitoring since financial controls have an effect on road sector service delivery.
Influence of Public Procurement Practices on End User Satisfaction in Mubende hospital, Uganda
(Uganda Management Institute, 2013-06) Karibwije, Chrissy
The purpose of this study was to examine the relationship between public procurement practices and end user satisfaction of procured services in the hospital. The study objectives included: (i) assessing the relationship between transparency in procurement and end user satisfaction of procured services in Mubende Regional Referral Hospital, (ii) investigating the relationship between non-discrimination in procurement and end user satisfaction of procured services in Mubende Regional Referral Hospital, and (iii) analyzing the relationship between competition in procurement and end user satisfaction of procured services in Mubende Regional Referral Hospital. The study adopted a cross sectional survey. The results showed the following correlation coefficients and probability values: r = 0.488 and p = 0.028 for transparency in procurement and end user satisfaction; r = 0.516 and p = 0.043 for non-discrimination in procurement and end user satisfaction; and r = 0.424 and p = 0.026 for competition in procurement and end user satisfaction. The correlation coefficients were all positive and significant. It was concluded that increasing transparency in procurement, non-discrimination in procurement and competition in procurement would improve end user satisfaction of procured services in Mubende Regional Referral Hospital. Therefore, the study recommends that central government policy making agencies and Districts should tighten, increase adherence, and sensitize the public about the existing public procurement regulations and guidelines so as to enhance end user satisfaction of procured services in the hospital.
The Contribution of Performance Appraisal Process to Staff Performance in Local Governments in Uganda.The case of Manafwa district
(Uganda Management Institute, 2013-08) Walyaula, Joseph
The purpose of the study was to investigate the contribution of the performance appraisal process to staff performance in Local Governments in Uganda, the case of Manafwa District. The study had three basic objectives; To establish how the performance appraisal system and process adopted by Manafwa district and its impacts on staff performance, to find out the impact of performance based pay on staff performance in Manafwa District, to assess the impact of performance based training on staff performance. This research adopted a descriptive research design where the population of interest in the selected departments was visited. Six hundred seventy respondents were selected out of a population of 2200 possible respondents using purposive and stratified random sampling. The study used a questionnaire and interview schedule as primary data collection instruments supplemented by documentary review. Descriptive statistics and content analysis were used to analyze quantitative and qualitative data respectively. The research revealed that, performance appraisal process, performance based pay and employee training had a positive effect on employee performance in Manafwa District. It was concluded that Performance Appraisal can be used as an effective management tool to positively influence staff performance in Local Governments in Uganda. The study recommends that; Manafwa should take initiative to give proper training to all its’ staff in order to improve performance in all departments. Also to improve efficiency, Manafwa should adopt the system of performance based pay on all its’ employees. In addition, Manafwa should adopt Management by Objectives in order to improve performance of its staff.
Inventory Management and Financial Performance of Small and Medium Enterprises: A case Study of Ferdsult Engneering Services Ltd- Uganda.
(Uganda Management Institute, 2013-09) Natukunda, Mary
The study sought to investigate the relationship between inventory management and financial performance of SMEs using Ferdsult Engineering Services Ltd as a case. The study was guided by three objectives namely; to investigate the relationship between purchase plan and financial performance of Ferdsult Engineering Services Ltd, to examine the relationship between stock levels and financial performance of Ferdsult Engineering Services Ltd and to find out the relationship between stock record keeping and financial performance of Ferdsult Engineering Services Ltd. The study used a case study design with qualitative and quantitative approaches. Data were obtained from 64 Ferdsult staff. It were collected using structured questionnaire, documentary review guide and interview guide. The study established that there is a positive, moderate and significant relationship between purchase plan, stock level maintenance and stock record keeping with financial performance of Ferdsult Engineering Services Ltd. The study concluded that purchase plan is important in the financial performance of Ferdsult Engineering Services Ltd. This is attributed to ordering procedures which enhance stability for continuity which improves availability of the services and that inventory minimizes costs and challenges associated with storage as inventory targets appropriate inventory that maintaining safety stock makes and helps SMEs and Ferdsult in particular to break even in financial performance. Safety stock increases sales and knowledge of inventory influences selection of quality products that are on demand. In addition inventory helps the firm to come up with perfect and accurate anticipation inventory and forecast demand which influences positively financial performance. It further concluded that inventory record keeping is crucial in financial performance of the Ferdsult. It minimizes leakage and fosters for proper accountability. Inventory records fosters for management to easily make a follow up for reconciliation of all the goods that are purchased. This influences optimal and full deployment of the resources for organizational profitability. The study recommends that SMEs Managers, Proprietors and Directors should develop and adopt usage of purchase plans in their transactions so as to have coordinated procurement which will eliminate duplication and double purchasing.
Procurement Management and Service Delivery in Uganda's Local Government: A case study of Mbarara Municipality
(Uganda Management Institute, 2013-11) Kyohangirwe, Catherine
The purpose of this study was to assess how procurement management effects service delivery in Mbarara Municipality. This results examines the nature of the effect of planning in the procurement unit relative to the quality of output the municipality can show. Targeting the sampel of 140 respondents, the main data collection instrument of the study was the research questionnaire. The research questionnaire was designed usign the likert scale and it tapped data on the study variables. And data analysis involved the use of such tools as frequencies, correlations and regressions to address the research study objectives. Results indicated that the research instrument Results indicated that there are positive relationships between the Procurement Planning elements and service delivery. The correlations show that the Procurement planning is positively related to the service delivery of the institution. This was a clear indication that if the procurement planning process is managed efficiently and professionally, then this causes an inevitable improvement in the Service Delivery of the institution. The research study thereafter suggests a number of workable recommendations for instance the use of training Programmes to improve the use of the controls in managing the resources of the municipality and the overall productivity of the employees to cooperation with other key bodies such as other local governments. This shall help the municipality adopt ideas which have proved to be very effective for other local governments that are quite successful in the delivery of service.
Credit Management Policies and Loan PortfolioPerformance in Commercial Banks: A case of Equity Bank, Adjumani Branch.
(Uganda Management Institute, 2013-11) Aromorach, Proscovia
This study was about the relationship between credit management policies and loan portfolio performance in commercial banks in Uganda focusing on Equity Bank Adjumani Branch as the case study. This study was guided by three research objectives which included; establishing the effect of Credit terms on loan portfolio performance in Equity Bank Adjumani Branch; to assess the effect of credit standards on loan portfolio performance in Equity Bank Adjumani Branch and to find out the relationship between collection procedures and loan portfolio performance in Equity Bank Adjumani Branch. The study used a cross sectional case study design which involved triangulation (use of multiple data collection techniques simultaneously) i.e. utilizing both quantitative and qualitative approaches. A representative sample of 218 respondents was selected from a population of 420 based on the Krejcie and Morgan 1970 table (Amin, 2005) for determining sample size for research activities. Out of the two hundred and eighteen (218) questionnaires distributed to the respondents, only 192 (one hundred and ninety two) questionnaires were returned representing 88.07% response rate. The findings revealed that Credit terms had a positive correlation with the Loan Portfolio Performance in commercial banks(r = 0.259** P< 0.01). This meant that the two variables are positively related. On the other hand, Correlation results indicated a significant positive relationship between Credit standards and Loan portfolio performance (r = 0.845**, p<.01) while on the other hand collection procedures had a positive correlation the loan portfolio performance (r =0.169**, p<.01). This means that the two variables were positively related. The study recommended improvement of staff and customer understanding on recovery of loans and its benefits. That loan scoring process is shortened. That credit department be properly resourced and facilitated to visit the client regularly.
Managerial Competence and Financial Performance of Mushanga Cooperative Savings Credit Society Ltd in Sheema District
(Uganda Management Institute, 2013-11) Mpangane, Vererian
The study investigated the relationship between managerial competencies and financial performance at Mushanga Sacco in Kibingo Town Council, Western Uganda. The study was induced by the managerial in competencies experienced in the Sacco leading to low performance. This study thus aimed at enhancing the understanding of the impact of managerial competencies on financial performance at the Sacco. Objectives of the study were to examine the relationship between skills and financial performance of Mushanga Sacco, to examine the relationship between knowledge and financial performance of Mushanga Sacco, to examine the relationship between attitude and financial performance of Mushanga Sacco. Data was collected using a Questionnaire and an interview guide. The study revealed a moderate positive correlation between skills and financial performance. It also revealed a moderate positive correlation between knowledge and financial performance. The study revealed a moderate positive correlation between attitude and financial performance. The study concluded that there is a strong relationship between employee skills and financial performance. It also concluded that knowledgeable workers should be employed especially in the top level management. Again the study concluded that attitudes of workers improve financial performance. The study recommended that employee skills are needed in financial performance in the Sacco. The study recommended that employee skills are needed in financial performance in the Sacco. It also recommended that employees should be provided with relevant information and manuals in order to improve on the knowledge. Again the study recommended that employees should improve on the skills in order enhance financial performance in the Sacco
Micro Finance and Poverty Alleviation in Uganda: A case study of Hofokam and Pride Micro Finance Limited Hoima Municipality.
(Uganda Management Institute, 2013-12) Byaruhanga, Martin
The study examined the effect of micro financing on poverty alleviation in Uganda taking a case study of HOFOKAM and Pride Microfinance Limited Hoima branches. The objectives were to examine the effect of group-lending, individual loans, agricultural credit on poverty alleviation in Hoima Municipality. The study was underpinned by Macro-to Microeconomic Theory. The study population was 400 where a sample size of 196 was selected and of these respondents, 167 responded (85.2% response rate). Data was collected using self-administered questionnaires, focus group discussion and analysed using SPSS. The findings confirmed that there is a positive relationship between Group-Lending and Poverty Alleviation (r=0.358**). Individual lending had a correlation of (r=0.441**) and agricultural credit had r=0.323**. The study concluded that social – capital - based group loans are good for poverty alleviation, it was also concluded that crop farming loans have improved incomes. The recommendations are that HOFOKAM and Pride Microfinance Ltd should continue and where possible encourage group lending; it continues to offer individual loans to business enterprises, and should increase agricultural credit so that many other individuals or groups benefit from the scheme. This required a lot of sensitisation and awareness to the intended beneficiaries through radio programmes among others
Consumer Behavior Factors and the Consumption of Counterfeit Products in Uganda: A case of the Central Business District of Kampala, Uganda
(Uganda Management Institute, 2013-12) Dongo, David
The study set out to investigate the relationship between consumer behaviour factors and the consumption of counterfeit products in Uganda so as to address the problem of increased consumption of counterfeit products in Uganda. The objectives of the study were to examine the relationship between consumer attitudes and consumption, to investigate the relationship between social influences and consumption, to determine the relationship between perceived behavioural control factors and consumption, and to assess the moderating effect of law enforcement on consumer behaviour and the consumption of counterfeit products in Uganda. The researcher mainly applied quantitative research design supplemented by qualitative findings using a cross-sectional study approach. A sample of 372 respondents selected from traders in the Central Business District of Kampala was used. The overall findings indicated that consumer behaviour factors do not explain the consumption of counterfeit products in Uganda. Correlation findings indicated social influence as a significant factor while consumer attitudes and perceived behavioural were not significant. Other findings indicated that original products are expensive, and yet counterfeits offer shorter usage life. The moderating effect of law enforcement was found not significant on consumer behaviour factors and consumption of counterfeit products. It was concluded that other factors rather than consumer behaviour factors may be explaining the consumption of counterfeit products in Uganda. Besides, it was recommended that social groups should be identified and sensitized to influence others against counterfeits in communities. Government should allow tax exemptions on original products and hike taxes on counterfeits to address the high price on originals and appropriate product information be availed to consumers through adverts and brand outlets to facilitate shopping decisions to combat counterfeiting in Uganda. Counterfeit products attributes, market stimuli, corruption, legislation and the prevalence of counterfeiting in Uganda were areas recommended for further research.
Management Functions and Success of Clinical Research Projects in Uganda. A case of Non Communicable Diseases Project at the Medical Research Council
(Uganda Management Institute, 2013-12) Were, Jackson
The study examined the relationship between management functions and the success of the non-communicable disease (NCD) project, a clinical research project at the Medical Research Council (MRC). Specifically, the study strived to determine the extent to which planning, organizing and controlling influenced the success of non-communicable diseases project at MRC. The study used a case study design using both quantitative and qualitative approaches on an accessible populations of 110 staff who were directly involved with the NCD project of which 86 were sampled. Data was collected using a questionnaire and interview guide. Quantitative data was analyzed using frequency, mean and standard deviation, correlation and regression analyses. The study found out that planning function had a high positive significant relationship with project success and it predicted 26.2% of the variance in the NCD research project success. Organizing had a high positive significant relationship with project success and it predicted 22.8% of the variance in the NCD research project success. Controlling had a high positive significant relationship with project success and it predicted 23.6% of the variance in the NCD research project success. The study concluded that success of scientific research projects depends on the extent to which management of the institutions examines and establishes the external and internal factors that may impact on the project leading to development of relevant strategies; develops appropriate and adequate project schedules; identifies and plans for the required project needs; establishment of a responsive organizational structure, establishment and communication of project policies and procedures; establishment and observance of pre-controls, concurrent and post controls. The study recommends that the management of MRC and related scientific research institutions should always conduct strategic planning retreats moderated by internal and external strategic management consultants to offer expertise; establish project or matrix organizational; communicate the project proposal to project implementers at the different levels as a policy document for identification of deviations and taking of corrective actions; and continuously strengthen the internal controls that may compromise the effectiveness of the control function in MRC.
The Effect of Motivation Strategies on the Performance of Fuel Service Station Attendants at GAPCO, Uganda
(Uganda Management Institute, 2013-12) Munabi, Stephen Ampurira
The general objective of the study was to establish the effect of motivational strategies on the performance of fuel station attendants at GAPCO Uganda. Specifically, the study strived to establish the effects of compensation, recognition and job design on the performance of fuel station attendants at GAPCO Uganda Ltd. The study used a cross sectional study design using quantitative and qualitative approaches on a sample of 62 fuel service station attendants. Data was collected using a structured questionnaire and interview guide and was analyzed using frequency, percentages, correlation and regression analyses. The study found out that compensation significantly affected the performance of fuel station attendants; recognition significantly affected the performance of fuel station attendants; job design significantly affected the performance of fuel station attendants. The study concluded that the poor compensation practices, inadequate recognition and inadequate job characteristics were de-motivating to most staff and it adversely affected the performance of service station attendants leading to failure by employees to meet the performance expectation of speed of service and quality of customer service. The study recommends that to achieve the speed of service, number of customers served and quality of customer service, the management of GAPCO and franchise dealers should conduct job evaluations to develop attractive basic pay compensation systems which consider internal and external equity, use meetings, letters of recognition, employee of the month display and peer performance reviews to recognize service station attendants and co-opt consultant to redesign jobs of fuel attendants to provide for enhanced skills variety, task significance, task identity, job autonomy and performance feedback intrinsic job characteristics
Rewards and Employee Motivation in Manufacturing Companies in Uganda at Parambot Brewaries Limited in Uganda
(Uganda Management Institute, 2013-12) Barongo, Bonnefance
The study was to assess the effect of rewards on employee motivation in manufacturing companies in Uganda, taking a case of Parambot Breweries Ltd. The specific objectives of the study were to examine the effect monetary rewards on employee motivation at Parambot Breweries Ltd (PBL) and to determine the effect of non-monetary rewards on employee motivation at Parambot Breweries Ltd. The study adopted case study design, using questionnaires, interviews and document reviews and studied a sample size of 80. Purposive and simple random sampling techniques were used to select the respondents. Qualitative data was analyzed using content analysis and quantitative analysis was analyzed using Pearson correlation and regression analysis. The study established that monetary rewards had a significant positive relationship (r = .692, p = .000) with employee motivation in manufacturing companies in Uganda. In addition, non-monetary rewards had a significant positive relationship (r = .685, p = .000) with employee motivation in manufacturing companies in Uganda. The study concluded that bonus was the only monetary reward that had strong positive relationship with employee motivation while praise was the only non-monetary reward that had strong positive relationship with employee motivation in manufacturing companies in Uganda. The study recommended that PBL management should adopt a policy of bonus to all employees offering in form of a 13th cheque every December, as incentive and ministry of labor should use the findings of this study to lobby parliament to enact bonus as a statutory monetary reward. Finally, PBL should use “Public Praise” as an integral part of performance management strategy to increase employee motivation.
The Contribution of Wetland Resources Management to Household Food Security in Nangabo Subcounty , Wakiso District, Uganda.
(Uganda Management Institute, 2013-12) Tumusiime, Teddy Tindamanyire M.
The study was conducted to investigate the contribution of wetlands resources management to food security in Nangabo sub-county of Wakiso district, Uganda. Specifically the study examined how planning and control systems for managing wetlands resources contribute to food security in a peri-urban area. Both primary and secondary data were used in the study from four parishes and eight villages of Nangabo Sub County. The study adopted a case study design. Out of the sample of 350, 330 responded, a response rate of 94.6%. The study found a positive correlation between control systems for managing wetland resources and food availability, thus contributing positively to food security. Systematic planning for water and soils in wetlands contributes positively to food productivity, based more on indigenous knowledge at community level than extension workers’ guidance. The study concluded that there is an apparent disjointed control system for managing wetlands resources for food security that has led to reduction in wetland ecosystem quality, threatened food availability and increased community vulnerability to food insecurity. The current planning and coordination of activities related to appropriate wetland management and food productivity is dysfunctional, increasingly threatening the livelihood systems of poor community. The study recommends that the wetlands Management Department, Wakiso district and Nangabo sub county technical staff undertake serious measures to redeem the remaining wetlands through serious awareness campaigns on the economic value of wetlands resources; develop bylaws to guide better control and planning for wetlands resources and food production. The Wetlands Management Department together with Ministry of Agriculture, Animal industry and Fisheries should clearly spell out the control systems and provide coordinated guidelines to reduce the conflict of interests and ensure that food production is maintained while the ecosystem resources are also maintained in equilibrium.
Critical Success Factors for Out Sourced Distribution Services and the Performance of National Medical Stores, Uganda
(Uganda Management Institute, 2014-01) Kazibwe, Norbert
This study examined the Critical success factors for outsourced distribution and performance of National Medical Stores (NMS) in Uganda. The independent variable was critical success factors while the dependent variable was performance of NMS. The objectives that guided the study were: To determine the compliance of outsourced distributors on performance of NMS; to determine the internal infrastructure on performance of NMS; and to establish whether organizational culture of outsourced distributors is critical to the performance of NMS. The adopted a descriptive and analytical design, which involved the collection of data from NMS staff and outsourced distributors’ staff, using both qualitative and quantitative approaches. Data were collected using questionnaires and an interview guide. The key findings showed that compliance of outsourced distributors, the infrastructure of outsourced distributors, and the organizational culture of outsourced distributors positively and significantly contributed to the performance of NMS, with organizational culture registering the strongest correlation. The policy implication of this is that NMS should always do background checks on organization culture of outsourced distribution services. In addition, compliance is found to have a strong correlation with performance. This calls for monitoring of compliance to set guidelines for outsourced distributors during their contract period. To increase compliance, NMS should therefore frequently engage Information Communication Technology (ICT) Consultants with clearly defined terms of reference (TOR) notable among of which should be: to systematically examine the loopholes in their technological components; map out the implications and lessons for their communication activities and design. NMS management should frequently engage with management system consultants, staff and set clearly defined terms of reference (ToRs) on improvement of internal infrastructure.
Rewards and the Job Performance and Teachers in Primary Secondary Schools in Kyegegwa District
(Uganda Management Institute, 2014-01) Ssekisasi, Bernard
Rewards constitute one of the factors that employers use to influence desirable employee job performance. Indeed, private schools in Kyegegwa District offer their teachers financial and non-financial rewards as a way of motivating them to effectively execute their mandated duties. However, the job performance of the teachers has been reported poor. The study sought to examine the relationship between rewards and the job performance of teachers in private secondary schools in Kyegegwa District. Its objectives included: (i) finding out the perceptions about financial rewards and their relationship to the job performance of the teachers and (ii) finding out the perceptions about non financial rewards and their relationship to the job performance of the teachers in private secondary schools in Kyegegwa District. Data from a cross-sectional survey of teachers, head teachers and bursars was analyzed using quantitative and qualitative techniques with the aid of the Statistical Package for Social Science (SPSS). The results showed that the perceptions about financial rewards were poor and these were positively related to the current poor teachers’ job performance (r= 0.784, p = 0.032). The perceptions about non financial rewards were also poor and these were positively related to the current poor teachers’ job performance (r = 0.526, p = 0.018). The implications of the study are that private school administrators should focus more on offering fair financial and non financial rewards which are perceived to compare well with the teachers’ work effort, the financial and non-financial rewards which compare well with those of their colleagues in school, and the financial and non-financial rewards which compare well with teachers in other schools elsewhere in order to eliminate the problem of poor job performance of teachers in private secondary schools in Kyegegwa District.
Management Practices and Retention of Employees in Public Health Facilities: A case of Mbale Regional Referral Hospital
(Uganda Management Institute, 2014-02) Bajunga, Damalie Nabweteme
The study sought to establish the relationship between management practices and employee in Mbale Regional Referral Hospital. The study was guided by three specific objectives which included establishing the relationship between (i) management control, (ii) staff development (iii) rewards and employee retention in Mbale Regional Referral Hospital. A co-relational research design was employed using both qualitative and quantitative research approaches. A sample of 215 respondents participated in the study by answering the questionnaire and interview guide. Questionnaires and interview guides were used to collect quantitative and qualitative data. Frequencies and percentages were used to show the distribution of respondents on different items. Pearson’s Linear Correlational Coefficient (r) was used to determine the level of correlation between the variables. The study findings showed that; there is a relationship between (i) controls, (ii) staff development (iii) rewards and employee retention in Mbale Regional Referral Hospital. The researcher concluded that in every organization it is important to have established control measures. (ii) organizations must have clear staff development programs and (iii) in every workplace, employees must be rewarded for any work done. The researcher recommended that (i) Mbale Regional Referral Hospital should design proper control practices to enhance employee retention. (ii) Mbale Regional Referral Hospital should come up with more clear staff development strategies to enhance employee retention and (iii) Mbale Regional Referral Hospital should pay attention to employee rewards as a way of enhancing employee retention.
Institutional Challenges in Inpatients Health Service Delivery in Regional Hospitals in Uganda. A case of Fort Portal Hospital
(Uganda Management Institute, 2014-02) Kisubi, Joseph
This study investigated the institutional challenges to inpatient health service delivery in Regional Referral Hospitals in Uganda with a major emphasis on Fort Portal Regional Referral Hospital. The study specifically investigated; The effect of financial resources, medical infrastructure and human resources management on the inpatients health service delivery at Fort Portal Regional Referral Hospital The study was a cross sectional design with a sample size of 184 and employed purposive sampling, stratified random sampling and simple random sampling techniques. Data was collected using; questionnaires, interview guides , focus group discussion guide and observation check list . Data analysis used both the qualitative and quantitative approach. The study found out that there exists inadequate funding, inadequate medical infrastructure and low staffing which affects operations and health workers’ morale. Recommendations included; the need to recruit more staff as provided for in the establishment, to reduce too much work load due to the large number of inpatients. There is need to increase staff remuneration in order to boost their morale. There is also need to renovate and expand on the inpatient medical infrastructure, procurement of more medical equipment and to increase the funding bulk for the inpatient department of the hospital.

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