School of Business and Management

Permanent URI for this communityhttps://umispace.umi.ac.ug/handle/20.500.12305/271

Browse

Now showing 1 - 20 of 352

Effect of contractor selection criteria and development on contractor performance in Mubende District Local Government of Uganda.
(Uganda Management Institute, 2004-10) Wanume, Paul
As a result of decentralization, local governments are allocating more resources to their core functions and encouraging the outsourcing of non-core activities. This has increased the importance of effective contractor selection and development as these agencies exploit contractor’s capabilities. However, sparse evidence exists regarding the impact of contractor selection criteria and contractor development on contractor’s performance in the public sector environment. This research was aimed at investigating the effect of contractor selection criteria and development strategies on the performance of contractors in the delivery of construction services in Mubende local government. Quantitative techniques were used in collecting and analyzing the data. A questionnaire describing contractor selection criteria, development and performance was administered to members involved in the classroom acquisition for a randomly selected sample of 90 respondents. Descriptive, tests of hypothesis and multivariate measures of analysis were conducted to confirm the relationships between the variables. Findings indicated that there are variations in the level of importance attached to contractor selection criteria and contractor development and their effect on contractor performance. There is a strong positive and statistically significant relationship between contractor selection criteria and development and contractor performance. However, selection criteria impacts positively with only quality and delivery performance measures and negatively with rework and on-site conflicts. Contractor development impacts positively with quality, delivery and on-site conflicts and negatively with rework costs. This study revealed that contractor selection criteria and development has much to offer local governments who wish to improve their contractor’s performance. There is thus strong justification to promote contractor assessments across multiple dimensions and development efforts and to obtain the resources needed to implement them. Local governments should ensure that their human resource is developed to respond to the challenges of outsourcing. It is also recommended that effective contractor performance measurement systems are instituted to ensure continuous improvements and enhance contractor performance.
Institutional management policies and loan recovery by Micro-Finance Institutions (MFIs) in Uganda. A case of FAULU Uganda
(Uganda Management Institute, 2009-12) Nassozi, Sarah Sekitte
This study ought to examine the relationship between Institutional Management Policies and Loan Recovery. in FAULU Uganda. Data was collected from Faulu clients and employees using two sets of semi-structured questionnaires. A focus group discussion was also held with a group of Faulu clients. The data were analysed using frequency tables, charts and graphs. SPSS was to analyse the correlation and regression relationships of the study variables of institutional management policies and loan recovery. The findings of the study show that there is a positive relationship between institutional management policies and loan recovery. The results revealed that 77.6% of the loan recovery is brought about by institutional management policies. Institutional policies regarding product design came out the strongest in affecting loan recovery. It is therefore recommended that MFIs need to review the products they offer to their clients to ensure they meet the clients’ needs. The policy of increasing loan size progressively with repeat customers can increase loan recovery. Clients being aware of the policies will compel them to comply and thus increase loan recovery thereby minimizing losses to the MFI. Loan Officers of the MFIs play a big role in enhancing loan recovery if they explain the institutional policies to the clients and comply with them. This minimizes the losses caused by high non-repayment rates that weaken the microfinance institutions capital base and profitability. A suggestion for study further is therefore proposed in the area of business training for MFI clients as a strategy towards minimizing client business failure.
Stakeholder management and compliance with election guidelines in Uganda: a case study of the 2006 elections in Kasese town council
(Uganda Management Institute, 2009-12) NADDULI, AHMED MUSISI
The study sought to examine the extent to which stakeholder management strategies employed by the E.C of Uganda, affect the compliance by election administrators with electoral guidelines. Specifically this research sought to examine the effect of stakeholder identification procedures on compliance with electoral guidelines in Kasese Town council, to establish the effect of stakeholder analysis on compliance with electoral guidelines in Kasese Town council, to examine the effect of the adopted strategy of training on compliance with electoral guidelines in Kasese Town council, to find out the effect of the adopted strategy of facilitation on compliance with electoral guidelines in Kasese Town council and to evaluate the moderating effect of political interference on compliance with electoral guidelines in Kasese Town council. The study focused on election administrators in Kasese Town Council, including polling officials, party agents, tally clerks and supervisors. Responses were sought from officials in the E.C planning departments and the media houses in Kasese District. Using a case study design, data was collected through self administered questionnaires, interview guides and documentary review. Findings of the study indicate that compliance was greatly affected by inadequate procedures for identification of election officials. After recruitment, no attempts were made to clearly analyze the needs, attitudes and expectations of these officials. Training strategies lacked in methodology, duration and content while training environments were too crowded. Responses on facilitation indicated gaps in the provision of transport, communication, technical support and allowances. Although traces of political interference were reported, analysis of this as a moderating variable had very low significance averaging about 0.51. The study recommends outsourcing of the recruitment function for officials at supervisor level and professional approaches in identification of election officials including administration of standard evaluation criteria like competence tests. To understand election officials, there should be wider consultation with stake holders at sub county level. Training should be more practical, cover all aspects of elections and last for more than a day in more conducive environments. Better compliance levels will require improved enumeration and better provision for transport, communication and technical support to polling officials. There is need for more research on other stakeholders like security organs, political parties, and media houses. Studies should also be conducted comparing different election regimes locally and abroad to assess levels of improvement and to recommend better approaches for the future.
CRITICAL FACTORS INFLUENCING THE EFFECTIVENESS OF MONITORING AND EVALUATION SYSTEM OF BAYLOR INTERNATIONAL PAEDIATRIC HIV CARE CENTRE- MULAGO
(Uganda Management Institute, 2009-12) TUMWINE, IRENE
The study was conducted to analyse the key factors that influence the effectiveness of Monitoring and Evaluation system for Baylor International Paediatric HIV CARE Centre – Mulago as a case study. The main objectives of the study were to assess the factors influencing the effectiveness of the M & E system in BIPAI HIV Care Centre-Mulago. The study was guided by the following variables; the effect of indicators and tools used, effects of funding, human resources and stake holder’s commitment and their influence on M & E systems. The study used a cross-sectional study design on a population of 251 respondents comprising of M & E Staff/ Officers, Project Managers (M & E), civil society Leaders and Clients of BIPAI project selected using purposive, convenience and simple random sampling methods. The data were collected using questionnaires, interview and focus group discussions. Quantitative data were analysed using frequencies, graphs, and Pearson’s correlation coefficient and regressions. Qualitative data were analysed through transcribing and generation of themes from presentation in narrative form. The study empirically established that the indicators and tools used, funding, human resources and the stakeholders’ commitment had a significant relationship with the effectiveness of the monitoring and Evaluation system. Hence the study concluded that the BIPAI project had established a set of indicators and tools for M & E, had allocated adequate funds for the M&E activities, had competent human resources coupled with stake holder’s commitment which had relationship with the effectiveness of M & E systems. The study recommended that the management of BIPAI project should continuously set project indicators and tools to guide implementation of M & E activities; should ensure that there is enough funding for the implementation of the project activities and also incorporate the budget for funding of M & E activities into the project documents and also share the budgets with other partners that are implementing the M&E activities ;Stake holders and project implementers should regularly be updated and given opportunities to expand their capacity in documentation of data and information relevant to undertake critical project decisions. Further, the stakeholders especially beneficiaries should be involved in all project processes beginning with the initial project assessments ,planning for the project activities, implementation, monitoring and Evaluation so as to contribute to effective M & E systems critical for proper decision making at organisational level.
Effect of contractor selection criteria and development on contractor performance in Mubende district local government of Uganda
(Uganda Management Institute, 2010) Wanume, Paul
As a result of decentralization, local governments are allocating more resources to their core functions and encouraging the outsourcing of non-core activities. This has increased the importance of effective contractor selection and development as these agencies exploit contractor’s capabilities. However, sparse evidence exists regarding the impact of contractor selection criteria and contractor development on contractor’s performance in the public sector environment. This research was aimed at investigating the effect of contractor selection criteria and development strategies on the performance of contractors in the delivery of construction services in Mubende local government. Quantitative techniques were used in collecting and analyzing the data. A questionnaire describing contractor selection criteria, development and performance was administered to members involved in the classroom acquisition for a randomly selected sample of 90 respondents. Descriptive, tests of hypothesis and multivariate measures of analysis were conducted to confirm the relationships between the variables. Findings indicated that there are variations in the level of importance attached to contractor selection criteria and contractor development and their effect on contractor performance. There is a strong positive and statistically significant relationship between contractor selection criteria and development and contractor performance. However, selection criteria impacts positively with only quality and delivery performance measures and negatively with rework and on-site conflicts. Contractor development impacts positively with quality, delivery and on-site conflicts and negatively with rework costs. This study revealed that contractor selection criteria and development has much to offer local governments who wish to improve their contractor’s performance. There is thus strong justification to promote contractor assessments across multiple dimensions and development efforts and to obtain the resources needed to implement them. Local governments should ensure that their human resource is developed to respond to the challenges of outsourcing. It is also recommended that effective contractor performance measurement systems are instituted to ensure continuous improvements and enhance contractor performance.
Procurement management practices and their effects on local governments service delivery in Uganda: A case study of Iganga Town Council
(Uganda Management Institute, 2010-01) Muwaya, Ronald Donald Ross
The study was aimed at investigating procurement management practices and how they affect service delivery in local governments in Uganda, with in Iganga Town Council as a case study. The study was guided by four objectives of establishing the relationship between transparency and effectiveness of local government service delivery in Iganga town council, investigating the relationship between non-discrimination and effectiveness of local government service delivery in Iganga town council, establishing the relationship between competitive bidding and effectiveness of local government service delivery in Iganga town council and finding out the moderator effect of procurement legal framework on the relationship between procurement management practices and effectiveness of local government service delivery in Iganga town council. The Principle-Agent theory was applied to explain the relationship between the service providers and the local government in Iganga town council. The most important variables were transparency, competitive bidding, non-discrimination, the legal framework as a moderator factor on service delivery. Data was collected by use of questionnaires, interview guide and observations. The researcher established that service delivery was affected by the procurement management practices in Iganga town council. Local governments should take on these procurement management practices to get value for tax payers’ hard earned money. It can be concluded that non-discrimination as a procurement management practice is very important to Local governments as it creates a wide supplier base from which you can get the best suppliers, also, that competitive bidding as one of the management practices, be developed as from many bidders it becomes easy to pick the most economically advantageous tenderer. It is recommended that transparency in the procurement process be taken very seriously so that better services are got in various parts of this country, also, that non-discrimination as one of the procurement management practices is used in all districts in this country for better service delivery in local governments
Donor fund management and performance of the rural electrification programme in Uganda: a case study of west Nile and Kisiizi projects
(Uganda Management Institute, 2010-02) KUSIMBA, PAMELA
The study focused on the effect of donor fund management on the performance of Rural Electrification programme in Uganda using Kisiizi and West Nile projects as case studies. With the liberalization of the energy sector, came privatization of projects. The interaction of Donors, Government and the Private Sector changed the dynamics in electrification. There was slow progress on delivery of electricity to rural areas and objectives of the projects were not realized, making projects ineffective in transforming rural life. The study adopted a cross sectional case study design and used both qualitative and quantitative approaches. From a population of 271 a sample of 159 elements was selected. Systematic and purposive sampling techniques were then used to select elements from the sample. The data collection methods used included questionnaire, interviewing, documentary review and observation. Quantitative data were analysed using SPSS to generate frequencies and percentages of responses and qualitative data were manually analysed. Using Pearson’s correlation coefficient, the findings indicate that resource planning has a moderate significant positive relationship at 0.261, implementation had, moderate significant positive relationship at 0.255, cost control had moderate significant positive relationship at 0.400, and political will had moderate significant positive relationship at 0.111. Lessons learnt from the study are:: all indicators of resource planning especially time should be adhered to, for the effectiveness of a project. Project implementation is a crucial phase in project management; therefore Government should play its part in Monitoring and evaluating periodically to mitigate any unforeseen circumstances. The cost control process was unique with Government and World Bank having different procedures and guidelines which the private developer was not familiar with as a new player. Political will was influential in negotiating and acquiring funds from donors but interference hindered the effectiveness of projects.
The effects of budget management on project performance in public institutions: A case study of Uganda National Council for Science and Technology.
(Uganda Management Institute, 2010-03) Avutia, Dickson
This study investigated the effects of budget management on project performance in UNCST by examining the three budget management dimensions namely: budget participation, budget information and budget controls and the moderator variable was hypothesized as development partner policy influence on the relationship between the study variables. The study was guided by four specific objectives, research questions, and research hypotheses. A triangulated case study design was used to collect data from respondents using both qualitative and quantitative data collection techniques. The study sample size was 112 comprised of management staff, finance, accounts and procurement staff, technical, administration and support staff. The response rate for the staff was 81% and the survey instrument had an overall reliability coefficient of 0.974 which indicated high reliability. Data analysis used descriptive statistics, factor analysis, correlation, and regression statistics. The study established that each of the budget management dimensions had an effect on project performance in UNCST during the period 2001 to 2008. The study then concluded that the inability to identify project costs, and utilize financial resources on time may have been influenced by weaknesses in: budget participation; budget information; budget controls and development partner policies may have adversely affected the performance of projects. The study recommends bottom-up approach in budgeting, sharing of detailed budget information with staff and improving budgetary controls through enforcing institution guidelines. The study further recommends adoption of good development partner and government of Uganda procedures such as procurement planning and timely accountability to improve on reporting time.
Contribution of the accounting function to the delivery of quality health care in Nsambya Hospital. A case of Home Care Department
(Uganda Management Institute, 2010-03) Nakimuli, Eleanor Lutakome
This study was carried out so as to analyze the contribution of the AF towards the delivery of QHC Services. It aimed at establishing what the contribution of the Financial Accounting function is towards the delivery of quality Health Care Services, finding out what the contribution of the management Accounting function is towards the delivery of Quality Health Care Services and lastly finding out how the Operating environment moderates the relationship between the Accounting Function and the Quality of Health Care Services. A mixed research design was adopted and a case study strategy was used to carry out the research and the data that has been used to draw the conclusions was collected through questioning, interviewing, focus group discussions and reviewing documents. The study generally established that the financial accounting function alone could not vividly bring out the contribution of the Accounting Function towards the delivery of quality health care. In conclusion the study recommended that healthcare institutions needed to incorporate more of the management accounting function into the Accounting function so as to be able to appreciate the contribution of the Accounting function towards the delivery of quality health care, by improving on the internal reporting and communication systems, costing and pricing and also involving clients in the planning. A lot also had to be done in relation to the design of management systems so as to reduce on the impact of the operating environment on the contribution of the Accounting function towards the delivery of quality healthcare.
Stakeholders’ participation, corruption and performance of rehabilitation projects in northern Uganda: A case study of NUSAF-Lira district.
(Uganda Management Institute, 2010-03) Otim, Stephen Daniel Oola.
The study investigated the effect of stakeholders’ participation and corruption on the performance of Northern Uganda Social Action Fund (NUSAF) rehabilitation project in Lira District. A cross-sectional survey study design was used and was built on a triangulation approach. Data were obtained through questioning, in-depth interviewing, observation and document reviewing. The findings revealed that community participation, civil society participation and corruption significantly affect the performance of NUSAF in Lira district while Local Government participation did not have significant effect. Findings also indicated that better project performance can be achieved if stakeholders participate actively to the assigned roles and responsibilities. Facilities, resources and technical skills amidst sound relations between and among the various stakeholders should also be available throughout the project cycle. It is recommended that; for performance improvement, communities should be sensitized and mobilized for active participation; stakeholders (community members, civil society and Local Government) should fully participate in all phases of NUSAF and; sufficient funds should be allocated for Monitoring and Evaluation. All stakeholders should be sensitized on the forms of corruption in addition to enforcement of disciplinary measures on the corrupt officials. Other factors not explained by this research should however be explored to determine how they affect project performance. Further research could cover the effects of factors like; tradition of people, ownership and access to land, participation of donors and natural factors among others on the performance of projects meant to empower poor communities.
Outsourcing and organizational performance in parastatal organizations in Uganda: A case study of Civil Aviation Authority(CAA)
(Uganda Management Institute, 2010-03) Mushega, K.Harriet
The study topic was outsourcing and organizational performance in parastatal organizations in Uganda: a case study of Civil Aviation Authority (CAA)”. Outsourcing was the independent variable, organizational performance was the dependent variable and procurement legal framework was the moderating variable. The study was conducted because despite CAA’s outsourcing, its performance had not scaled up. Thus, the general objective was to assess the effect of outsourcing on organizational performance in CAA. The specific objectives were to: assess the effect of outsourcing planning and decision making on organizational performance, find out the effect of outsourcing process on organizational performance, and establish the moderator effect of procurement legal framework on the relationship between outsourcing and organizational performance. A case study design using both qualitative and quantitative approaches was adopted. The target population was 38 and a sample size of 36 respondents was selected using simple random sampling and purposive sampling. Primary data was collected using questionnaires and interviews. Secondary data was gathered by reviewing documents. Frequencies and percentages and Spearman rank order correlation were used to analyze quantitative data. Qualitative data was sorted and classified into themes and categories to support the quantitative data. It was established that outsourcing planning and decisionmaking accounted for 31.7% change in the performance of the CAA and outsourcing processes accounted for 51.6% change in the performance of the CAA. However, procurement legal framework moderated the relationship between outsourcing and performance by weakening the strength of the relationships. It is recommended that CAA should improve its planning and decision-making, outsourcing process and procurement legal framework to improve its performance.
Monitoring and evaluation success factors and quality of service in local governments in Uganda: A case of the vulnerable children technical support project in Kabarole district
(Uganda Management Institute, 2010-05) ETWOP, WILLY
This study assessed contribution of Monitoring and Evaluation (M&E) to Quality of Service under the Vulnerable Children Technical Support Project in Kabarole. The study sought to; i) Examine contribution of stakeholder participation in M&E to quality of service; ii) Establish contribution of financial resources for M&E to quality of service and; iii) Evaluate how institutional uniqueness affects quality. All the objectives attempted to explain why M&E as a management tool has not met the expectation of informing quality of service. The study was built on both qualitative and quantitative approaches and data were obtained using a questionnaire, in-depth interview and document review. A total number of 120 respondents were targeted but 104 respondents took part. Findings revealed that participation, financial resource and institutional uniqueness are success factors for M&E and they contribute to achieving quality. Pearson correlation test showed a weak positive correlation of 0.286** between participation and quality, a positive correlation of 0.456** between financial resource and quality and, a correlation of 0.584** between institutional uniqueness and quality, meaning that stakeholders have not fully participated, funds for M&E have not been prioritized and characteristics like guidelines and norms have also affected quality. As supported by literature, attainment of quality can be pledged if desired outcomes are defined, measured and improved with diligent loyalty to M&E supported by full participation, financial prioritization and acclimatization to institutional best-fit. It is recommended that; 1) for quality improvement, stakeholders should fully participate; 2) finances should be prioritized and; 3) institutions should assimilate M&E into the institutional strategy. While, other factors not explained by this research should be explored to determine how M&E affects quality of service.
Contribution of budgeting and budgetary control to the financial performance of selected local non governmental organisations (NGOs) in Uganda
(Uganda Management Institute, 2010-05) Kifubangabo, Fred Ganda
This study investigated the relationship between budgeting and budgetary control as independent variables and financial performance as a dependent variable in the locally founded non-governmental organizations (NGOs) in Uganda. It specifically examined the relationship between: budgeting and NGO financial performance; budgetary control and NGO financial performance and the effect of donor policy on the relationship between budgeting, budgetary control and NGO financial performance. The wide spread concern about many NGOs’ failure to achieve expected financial performance targets as argued by Moore (2005) prompted the researcher to investigate the cause of poor financial performance of many NGOs in Uganda yet they control about 50% of the national budget. The study employed a correlation research design which sought to establish the contribution of budgeting and budgetary control on financial performance of local NGOs in Uganda. It used quantitative and qualitative approaches due to the need to collect both numerical and qualitative data. Thus, questionnaires and interview guide were the major data collection instruments used. The study consisted of 15 human rights NGOs purposively selected from Nakawa and Central divisions in Kampala district. From a total population of 210 stakeholders, a sample size of 67 participants was purposively selected. Frequencies, percentages and correlations analyzed quantitative data while qualitative analysis involved summarizing information into meaningful themes. The study found significant positive relationships between budgeting and NGO financial performance (r = .737) and budgetary control and NGO financial performance (r = .660). Controlling donor policy, the strength in these relationships reduced to 0.710 and 0.612 respectively. It was concluded that donor policy compromises the contribution of budgeting and budgetary control on NGOs’ financial performance. Thus, it is recommended that NGO should diversify their revenue sources to reduce their dependence on donor funding and also improve their budgeting and budgetary control systems.
Procurement management and performance of construction projects in Uganda: A case study of National Housing and Construction Company Limited (NHCCL)
(Uganda Management Institute, 2010-06) Okedi, Harriet
The study assessed how Procurement Management contributed to the Performance of Construction Projects in Uganda, the case study of National Housing and Construction Company Limited. The research objectives were; To Establish the Relationship between Procurement Planning and the Performance of Construction Project in NHCCL; To Establish the Relationship between Supplier Selection and the Performance of Construction Project in NHCCL; To Assess the Role of Contract Administration in Facilitating the Performance of Construction Projects in NHCCL and to Find out the Moderator Effect of the Procurement Legal Framework on Procurement Management and the Performance of Construction Project in NHCCL. A case study research design was used. Data was collected using questionnaires and interview guide from a sampled size of 166 respondents, from a targeted population of 183 individuals. The study established a positive, strong relationship between Procurement Planning and Performance, between Supplier Selection and Performance, and between Contract Administration and Performance. However, without The Procurement Legal Framework, the relationship between Procurement Planning, Supplier selection and Contract Administration with Performance would be weakened. The study recommends an improvement in Procurement Planning, through industrial training of procurement officers and the follow up of the consolidated procurement plan. The researcher recommends an improvement in Supplier Selection through monitoring suppliers’ cash flow, mentoring and development activities, general and operating management training and through capacity building. Contract Administration should be improved through the adoption of best practices, introduction of project management skills and identifying risk mitigating factors. The researcher further recommends the use of sensitization programmes, to create awareness of the importance and role of The Procurement Legal Framework.
Effects of credit management on performance of successor public utility companies. A case Study of Uganda Electricity Distribution Company Limited.
(Uganda Management Institute, 2010-07) Ssenyange, Vincent Mayanja
The study aimed at assessing the relational effect of credit management policy on performance and identifying UEDCL credit management system strength and weaknesses. Specific objectives were; to explore the UEDCL credit policy establishment; to investigate the UEDCL’s credit policy functional validity extent on performance; to examine the functional relationship between UEDCL’s credit management policy and performance and to assess the functional effects of UEDCL’s credit management policy on performance. The study was conducted in Kitintale (UEDCL) district, Kampala. It used a multiple methods strategy, adopting inductive and deductive approaches, combining cross sectional survey and case study with integrated exploratory, descriptive, analytical, qualitative and quantitative methodology designs. The study participants included 400 domestic energy consumers randomly sampled. Ten senior management staff, 9 support staff, 3 stakeholders and 3 debt collection agent respondents that were purposively selected. Both primary and secondary data was collected through interviews, observations and records review, questionnaires, schedules and internet as research techniques and tools. The study revealed that UEDCL established a mandatory credit policy manual with similar internationally recognized contents, primafacie. However, there were poor indicators of functional validity extent, characterized by inadequately designed and practiced credit sales accounting and controls procedures in regard to policy matters’ documentation and information system, logistics provisions, resource management and risks management, that impacted on performance intensity, more so on implementation process. It revealed a significant functional relationship amongst credit policy operations (variables) and performance/customer satisfaction, hence, their individual functional inadequacy (i.e. inadequate functional validity, non authentic credit sales accounting, inadequate customer evaluation, unoptimum credit stipulations and non aggressive collection effort), relatively, impacted on individual performance and general credit extension performance. Therefore, credit extension resulted into vexatious persistent rising trend of receivables defaults/losses that are not hedged, ultimately, in effect, to the dismay of customer/stakeholders. It was concluded that, i) on strength of credit manual version 2001 with similar internationally recognized standards, UEDCL has a mandatory credit management policy primafacie. ii) UEDCL failure to adequately formulate credit policies, improperly integrated and embedded, in view of the aspects of the concerned parties unawareness, inadequacies in:- a credit sales accountability and control; technical support for energy product/customer location; organization structure and atmosphere gaps were indicative of ineffective credit policy functional validity that cramped the credit implementation process/performance. iii) There were significant functional relationships amongst the credit policies on customer evaluation; credit stipulations and collection effort that relatively influenced each other and overall performance. iv) The above operational relationships amongst the credit policies, in effect, impact on the overall credit extension returns portfolio and customer satisfaction with variation (r2=30%). It was recommended that, to enhance performance, UEDCL should improve credit sales accountability and optimum internal controls, credit customer evaluation, credit terms manipulation and collection effort to ensure effective credit extension performance and customer/stakeholders satisfaction.
Public procurement management and delivery of academic materials at public Universities in Uganda : A case study of Kyambogo University
(Uganda Management Institute, 2010-09) Edhengo, Robert Mpala
This research was about public procurement management and delivery of academic materials at the public universities in Uganda : A case study of Kyambogo University. The main objective was to assess the relationship between procurement management and delivery of academic materials which was decomposed into four objectives : to assess the relationship between procurement planning and delivery of academic materials a Kyambogo University t ; to establish the effect of supplier evaluation and contract award on delivery of academic materials at Kyambogo University ; to establish the relationship between contract management on delivery of academic materials at Kyambogo University; and to establish the effect of contract administration on delivery of academic materials at Kyambogo University. A cross-sectional research design with both quantitative and qualitative techniques was applied on a population of one hundred ninety (190) and a sample of one hundred forty five (145) which comprised of procurement process participants and users of academic materials from three selected faculties. The response rate was seventy eight (78%). It was found that UDs did not generate procurement plans in time, supplier evaluation over-relied on photographs of materials instead of physical items for actual performance appraisal, and it was not clear to the UDs and PDU as to who should manage contracts of supply while payments to suppliers were characterized by long delays. Quantitative data analysis gave high positive and significant relationships between procurement planning, supplier evaluation and contract award, contract management, contract administration, and delivery of academic materials. Also the correlation coefficient, the F-statistic and t - statistic values for the main objective were 0.774, 278.684 and 16.694 respectively, all significant at the 5% probability level. It was then concluded that the relationship between procurement management and delivery of academic materials is positive and significant at Kyambogo University. Thus, for effective delivery of academic materials, the University needed to support UDs in procurement planning, improve its supplier evaluation policy, and to develop capacity of UDs to manage contracts.
Water and sanitation programmes and household livelihoods in northern Uganda: a case study of Gulu district
(Uganda Management Institute, 2010-09) Otedor, Samuel No ah
The purpose of the study was to determine the contribution of water and sanitation programmes on household livelihoods in Gulu district of Uganda. The study employed a cross sectional survey design and used both qualitative and quantitative techniques in data collection and analysis. The findings revealed that access to water had the greatest contribution towards Household livelihoods in Gulu district, with a correlation of 0.280** and a regression Coefficient of 0.230, which meant that access to water affects the variations in Household livelihoods by 23%. Safe sanitation followed with a correlation of 0.210* and a regression Coefficient of 0.141, implying that its effect on Household livelihood was 14.1%. Livelihood strategies had the least contribution, with an insignificant correlation of 0.133 and a Coefficient of 0.024, implying an effect of 2.4% of the variations in Household livelihoods. In Gulu district households engaged in activities that depend on availability of water which have led to increased incomes and wealth thus improved livelihoods. Households that engaged in safe sanitation had good health and this enabled them to engage in productive activities such as trading and agriculture that notably increased their incomes. The livelihood strategies adopted, given their diversity had an insignificant moderator effect on the relationship between water and sanitation and household livelihoods. Based on those conclusions, the researcher came up with a number of recommendations among which were that; designing of water interventions should be above cooking and drinking needs; communities should be given an active part in the choice of the design, basic treatment and service of water and sanitation related projects and interventions; sanitation programs should enhance the individuals’ well being; water systems design should be made suitable to match the different livelihood strategies and also create awareness to demand for water supply services.
INSTITUTIONAL CHALLENGES AFFECTING PROCUREMENT AUDIT MANAGEMENT AT THE PUBLIC PROCUREMENT AND DISPOSAL OF PUBLIC ASSETS AUTHORITY (PPDA) IN UGANDA
(Uganda Management Institute, 2010-09) MBABAZI, LYDIA KWESIGA
The purpose of the study was to examine the institutional challenges affecting procurement audit management at the Public Procurement and Disposal of Public Assets Authority’s (PPDA) that had hindered its expansion amongst the Procuring and Disposing Entities (PDEs) countrywide. As of June 2008, PPDA had only conducted forty two (42) procurement audits out since inception. Therefore, the main objective of ensuring transparency, accountability and value for money of government funds in order to reduce corruption in the procurement sector was not fully achieved. In order to achieve the objectives of the study, a sample frame was selected from PPDA staff, consultants contracted to carry out procurement audits and Procurement Officers of audited PDEs. Data was collected using an interview guide, interview checklist, self-administered questionnaire, observation checklist and analysis of secondary data while it was measured using the ordinal scale, the chi-square and regression model analysis. The study established that PPDA received insufficient funds due to budget cuts. Therefore, procurement audits were not funded as required. The PPDA too lacked technical expertise in procurement and also had insufficient human resources and the labour turn over was high. Outsourced firms too lacked capacity as well as the PDU. The structure at PPDA was lean, hence bureaucratic in nature and encouraged collective responsibility. The contingency or situational theory was suitable for the management of procurement audits if PPDA was to cover all government institutions as well as save the country billions of monies lost through misprocurements. There should be increased funding and human resources towards the procurement audit function if PPDA and government were to achieve the desired goal of building confidence in public procurement.
PROCUREMENT PLANNING AS A TOOL FOR IMPROVED ACCOUNTABILITY IN THE UNITED NATIONS DEVELOPMENT PROGRAM PROJECTS IN UGANDA
(Uganda Management Institute, 2010-10) Agaba, Caroline Charity Lindah
The objectives of the study were centred on the effect of procurement planning on accountability (financial, administrative and managerial) as well as the moderating effect of institutional factors on the relationship between procurement planning and accountability for donor funds. A cross-sectional research design was adopted for this study. The study was conducted in five selected UNDP funded organisations and used a sample of 114. Face-to-face interviews were also conducted with the expected people and adequate data was obtained. Data was collected using interviews for the staff of the UNDP country office while the rest of the respondents responded to a self-administered questionnaire. Quantitative data was analysed using SPSS while qualitative data was content analysed. It was found out that the poor state of planning threatened, and had negative effects on financial, administrative and managerial accountability. It was also discovered that institutional factors (internal organisational weaknesses, political influence and donor pressure) were in most cases negatively correlated to the level of accountability and funds utilisation in the projects. Conclusively, there existed a strong and statistically significant relationship between procurement planning and financial accountability as well as administrative accountability. Managerial accountability was weakly linked to procurement planning, and institutional factors threatened the level of accountability and funds utilisation. It is thus recommended that government and the UNDP need to ensure that procurement planning principles are adhered to so as to enhance financial, administrative and managerial accountability. It was also recommended that measures should be put in place to overcome the moderating effect of institutional factors so as to enhance the level of accountability and funds utilisation. Areas of further research are recommended.
Interest rate Policy and financial sustainability of micro-finance institutions in Uganda
(Uganda Management Institute, 2010-11) Wanderemah, Richard
PRIDE Microfinance Ltd had experienced low profitability for the period 2004 – 08, with remarkable loss of UGX 0.7 billion in 2006 where interest income earned barely covered all aggregated costs. The researcher conceived that interest rate policy from which interest income was derived affected financial sustainability of PML, which prompted the study to establish the relationship between interest rate policy (IRP) and financial sustainability (FS) of PRIDE Microfinance Ltd (PML). The IRP was conceptualised as the independent variable, financial sustainability as the dependent variable, clients’ response as the moderating variable and operational grants, subsidies … and Treasury bill interest income as the intervening variables. The objectives of the study were to establish the effects of interest rate determination policy, interest rate application methods, interest income collection methods and the moderating influence of client’s response to the interest rate policy on the relationship between interest rate policy and financial sustainability. The case study design used a quantitative approach integrated with qualitative aspect with a sample of 89 respondents out of a study population of 149 elements using census, purposive sampling, random and systematic random sampling techniques. Data was collected using questionnaires, an interview guide, and documentary review and observation checklists and were analysed using Pearson correlation, Part and partial correlation and a hierarchical multiple regressions with the aid of SPSS. The results were used to answer the research questions and testing hypotheses. With the part correlation result r1 = 0.880, sig. 0.000, it was found that the interest rate policy had a very strong, positive linear relationship and significantly accounted for 77.4% of financial sustainability. The interest rate determination policy with Pearson correlation, r = 0.685**, sig. 0.002, had a positive linear relationship and accounted for 47 % variations in financial sustainability. The interest rate application methods with Pearson correlation, r = 0.864**, sig. 0.000, had a very strong positive linear relationship and significantly accounted for 75% variations on financial sustainability, where by the flat rate application method negatively affected while the reducing balance method positively improved financial sustainability respectively. The interest income collection methods with Pearson correlation, r = 0.833**, sig. = 0.000 had a very strong positive linear relationship and significantly explained 70% variations in financial sustainability while clients’ response to interest rate policy, with part and partial correlation reducing from r1 = 0.880** to r2 = 0.876**, sig. 0.000, was found to have a negative influence on the relationship between interest rate policy and financial sustainability at 99% significance level. Financial sustainability was low when the interest rate policy was neither in place nor tailored, but when the interest rate policy was in place and implemented, financial sustainability improved. Financial sustainability reduced when client’s response to interest rate policy was exhibited. The study recommended a fully documented interest rate policy for PML. The interest rate determination policy should specify composition rates; Administrative expense rate, loan loss provision rate, cost of funds rate and Capitalisation rate and the interest rate charged should be revised periodically to suit financial sustainability. The study further recommended the declining balance method as the interest rate application method to be implemented for PML to improve financial sustainability. The study recommended the interest income due, interest income paid and zero arrears tolerance policies in the interest income collection methods and finally, client’s awareness on the rationale of interest rate policy and a study on client’s sensitivity to interest rate in PML should be undertaken. Those recommendations once implemented will enable PML to achieve financial sustainability.

Browse

Browsing School of Business and Management by Issue Date