School of Business and Management
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Item Accountability and service delivery in the donar funded projects in the ministry of agriculture, animal industry and fisheries.(Uganda Management Institute, 2011) Mago, YusufThe purpose of the study was to examine the relationship between accountability and service delivery in donor funded projects implemented by Ministry of Agriculture Animal Industry and Fisheries. The researcher developed a conceptual framework which guided the study. A cross–sectional survey design was carried out among 380 respondents working in projects accounts and internal auditors in the entire donor funded projects under Ministry of Agriculture Animal Industry and Fisheries. A snapshot of events was taken as the situation existed then. The development of a self-administered questionnaire to capture the constructs of accountability (Managerial, Political, Financial and Public) and service delivery was done. A sample of 103, that is 70% of respondents from a sample size of 147 employees randomly selected, was realized and considered satisfactory. The results reveal strong significant correlation between accountability (Managerial, Political, Financial and Public Accountability), predict 45% of the variance in service delivery. It can be concluded that Managerial Accountability, explains most of the variance in service delivery in relation to the magnitude of the beta coefficients in the regression statistical model. It can be recommended that there is need to strengthen managerial accountability with straightforward adherence to rules and regulations such as Standing Orders, Government Accounting Instructions, Public Assets Act 2003, Public Finance and Accountability Act 2003. This can be fostered by sensitizing staff through regular retreats, workshops and seminars for old staff and induction workshops for new staff.Item Accountability and service delivery in the donor funded projects in the ministry of agriculture, animal industry and fisheries(Uganda Management Institute, 2011) NSUBUGA, YUSUF MAGOThe purpose of the study was to examine the relationship between accountability and service delivery in donor funded projects implemented by Ministry of Agriculture Animal Industry and Fisheries. The researcher developed a conceptual framework which guided the study. A cross–sectional survey design was carried out among 380 respondents working in projects accounts and internal auditors in the entire donor funded projects under Ministry of Agriculture Animal Industry and Fisheries. A snapshot of events was taken as the situation existed then. The development of a self-administered questionnaire to capture the constructs of accountability (Managerial, Political, Financial and Public) and service delivery was done. A sample of 103, that is 70% of respondents from a sample size of 147 employees randomly selected, was realized and considered satisfactory. The results reveal strong significant correlation between accountability (Managerial, Political, Financial and Public Accountability), predict 45% of the variance in service delivery. It can be concluded that Managerial Accountability, explains most of the variance in service delivery in relation to the magnitude of the beta coefficients in the regression statistical model. It can be recommended that there is need to strengthen managerial accountability with straightforward adherence to rules and regulations such as Standing Orders, Government Accounting Instructions, Public Assets Act 2003, Public Finance and Accountability Act 2003. This can be fostered by sensitizing staff through regular retreats, workshops and seminars for old staff and induction workshops for new staff.Item Accountability practices and value for money of the school facilities grant in Tororo District Uganda.(Uganda Management Institute, 2018-02) Lanyero, VictoriaThe purpose of the study was to examine the relationship between accountability practices and value for money of the School Facilities Grant in Tororo District, Uganda. Specific objectives included examining the relationship between accounting practices and Value for Money of the School Facilities Grant; investigating the relationship between stakeholder participation practices and Value for Money of the School Facilities Grant, and determining the relationship between enrolment register maintenance practices and Value for Money of the School Facilities Grant. Data was collected using 189 questionnaires, 10 interview guides and a documentary review checklist. A response rate of 72.4% was obtained. The study found out a positive relationship between accounting practices (.741**), stakeholder participation practices (.758**) and enrolment register maintenance practices (.601**) and Value for Money of the SFG. From the study, it was concluded that it is important for the public to be well acquainted with UPE accountability practices which are controls to UPE fund misappropriation. However, it was noted that only a few UPE stakeholders engage in UPE expenditure decisions and yet Tororo District registers many UPE enrolments. The study recommendations include the need to review the UPE policy to close on gaps that hinder its successful implementation. There is need for more training workshops; UPE schools should adopt a hybrid decision-making approach (top-bottom, bottom-up); there is need to engage more stakeholders in executing UPE roles, train more school administrators on customized courses and conduct more baseline surveys in order to elicit information that can be used to support decision-making in UPE schools.Item AN ANALYSIS OF THE CONTRIBUTION OF HUMAN RESOURCE MANAGEMENT PRACTICES TO MOTIVATION AMONG BANK OF UGANDA EMPLOYEES(Uganda Management Institute, 2018-02) KIIZA, OSCAR EDDYThis study analysed the contribution of Human Resource Management practices to motivation among Bank of Uganda (BOU) employees. Specifically, the study sought to analyse the contribution of; performance appraisal, reward and compensation management and engagement practices to motivation among BOU employees. The study used the descriptive research design and adopted both the qualitative and quantitative approaches. Data was collected using a structured questionnaire and interview guide from a sample of 100 respondents. The data was quantitatively and qualitatively analysed using measures of central tendency, Pearson’s correlation, regression analysis and content analysis respectively. The findings of the study indicated that performance appraisal, reward and compensation management and employee engagement practices positively and significantly contribute to motivation among Bank of Uganda employees.Item Armed conflict and its effects on development programme in Kotido district with focus on Jie county(Uganda Management Institute, 2011-02) LOKIRU, PETER CLAVERTON KEDIKEREThe topic “armed conflict and its effects on development programs in Kotido District” was a study undertaken in Jie County. The main concern of the researcher and the purpose of the study were to determine the extent to which the armed conflict has continued to impact on the livelihood of the communities in the area. The study assessed five sub sectors, namely: livestock production, universal primary education, primary health care, rural water supply and road transport. The research as well used modern scientific research methods to collect, process, test, analyze and compile data and information from various sources as described in the chapters. Findings reveal that armed conflict had become complex, persistent, widespread and more devastating in the recent past. And it concludes that no sign of it being eliminated in the near future. The research team proposed some measures directed to various players in an attempt to mitigate the effects of arm conflict. There is a need for government, development partners and local communities to work together, design and develop appropriate medium and long term development plans. Government should develop security systems that are community based aimed at promoting productivity in all sectors. Government should develop and implement policies which include protection of communities and their property, peace education, peace building alternative disputes resolution by use of dialogue, conflict resolution and reconciliation.Item ASSESSMENT OF FACTORS AFFECTING BODY SHOPS’ PROJECT PERFORMANCE IN THE TELECOM SECTOR IN UGANDA. A CASE STUDY OF ALCATEL-LUCENT PTY(Uganda Management Institute, 2014-12) SSEWANYANA, ABDULHAKEEMThis study assessed the factors that affect project performance of body shops or contracted head count at a telecom vendor in Uganda. The objectives of the study were: to assess the effect of facilitation, management, and training on project performance at a telecom vendor. A cross sectional survey design that triangulated both qualitative and quantitative approaches was used. Purposive sampling was used to select a sample of 66 respondents from a target population of 73 staff. Data was collected by questionnaire survey, interviewing and documentary review. The data was analyzed using descriptive statistics, correlation and regression analysis. The findings revealed that project performance at the telecom vendor requires urgent attention and that all the independent variables; facilitation, management and training affected project performance individually and collectively. On the basis of these findings, it was concluded that the research was able to test all hypotheses set out which were supported by evidence from the field and accordingly adopted. The independent variables significantly affected project performance at the telecom vendor. The study among other recommendations, recommends improvement in facilitation of body shops at the same level as the permanent employees, regular refresher training of managers about managing the complex outsourcing environment and put a lot of emphasis on training of body shops in the new technologies.Item AN ASSESSMENT OF SOME SOCIO-CULTURAL DETERMINANTS OF WOMEN’S CAREER ADVANCEMENT IN THE PUBLIC HEALTH SECTOR OF UGANDA: A CASE OF MULAGO NATIONAL REFERRAL HOSPITAL(Uganda Management Institute, 2013-12) BYAMUKAMA, ELIASThe general objective of this study was to assess how some socio-cultural factors affected women’s career advancement in Uganda’s public health sector showcasing Mulago National Referral Hospital (MNRH). To achieve this objective, the following specific objectives were developed: i) To establish if family and work life balance had shaped and influenced women’s career advancement trajectory in MNRH, and, ii) To assess the extent to which gender prejudice had accentuated gender inequalities in career advancement in MNRH. The researcher collected data from 89 participants (50 females and 39 males) employees of MNRH who were categorized into four managerial levels: Oversight/strategic level, senior management level; operational/middle management level and lower/support management level. Simple random sampling method was used to select appropriate respondents while purposive sampling was used to select key informants. Data was coded, edited, before classifying it into categories and entered into the statistical package for social scientists (SPSS) for analysis. Analyzed outputs included simple frequency, cross tabulations and correlations which formed the basis for analysis in addition to data from key informants. The study established that family and work balance conflicts and women’s career advancement were insignificantly related (rho = 0.043; p> 0.05 (= 0.686), and gender stereotypes and career advancement of women were insignificantly related (rho = 0.0187; p>0.05(= 0.079). The conclusions were that family-work balance complexity and gender stereotypes did not affect career advancement of women. From the above findings, the study recommended that the Mulago hospital management should design a system that gives women progressively more responsibilities and change the system that confines women to only support roles or jobs that require soft skills, and that MNRH management should design a system that qualitatively evaluates women’s contribution and drop the system that only relies on one’s ability to put in extra hours beyond regular work hours in order to be promoted.Item AN ASSESSMENT OF SOME SOCIO-CULTURAL DETERMINANTS OF WOMEN’S CAREER ADVANCEMENT IN THE PUBLIC HEALTH SECTOR OF UGANDA: A CASE OF MULAGO NATIONAL REFERRAL HOSPITAL(Uganda Management Institute, 2013-12) BYAMUKAMA, ELIASThe general objective of this study was to assess how some socio-cultural factors affected women’s career advancement in Uganda’s public health sector showcasing Mulago National Referral Hospital (MNRH). To achieve this objective, the following specific objectives were developed: i) To establish if family and work life balance had shaped and influenced women’s career advancement trajectory in MNRH, and, ii) To assess the extent to which gender prejudice had accentuated gender inequalities in career advancement in MNRH. The researcher collected data from 89 participants (50 females and 39 males) employees of MNRH who were categorized into four managerial levels: Oversight/strategic level, senior management level; operational/middle management level and lower/support management level. Simple random sampling method was used to select appropriate respondents while purposive sampling was used to select key informants. Data was coded, edited, before classifying it into categories and entered into the statistical package for social scientists (SPSS) for analysis. Analyzed outputs included simple frequency, cross tabulations and correlations which formed the basis for analysis in addition to data from key informants. The study established that family and work balance conflicts and women’s career advancement were insignificantly related (rho = 0.043; p> 0.05 (= 0.686), and gender stereotypes and career advancement of women were insignificantly related (rho = 0.0187; p>0.05(= 0.079). The conclusions were that family-work balance complexity and gender stereotypes did not affect career advancement of women. From the above findings, the study recommended that the Mulago hospital management should design a system that gives women progressively more responsibilities and change the system that confines women to only support roles or jobs that require soft skills, and that MNRH management should design a system that qualitatively evaluates women’s contribution and drop the system that only relies on one’s ability to put in extra hours beyond regular work hours in order to be promoted.Item Assessment of supplier selection criteria on quality of classroom block construction in Mukono district Local Government, Uganda(Uganda Management Institute, 2018-01) Tuhairwe, EdgarABSTRACT The study aimed at assessing supplier selection criteria on classroom block construction in Mukono District Local Government. The study was guided by objectives which included: assess budgeted cost criteria on quality of classroom block construction in MDLG, assess timeliness criteria on quality of classroom block construction in MDLG and assess technical compliance criteria on quality of classroom block construction in MDLG.The study was carried out using a case study research design where a mixed approach of both quantitative and qualitative research approaches were used, the informationwasgathered using questionnaire surveys, face-to-face interviews and during the information collection, purposive, convenience and simple random sampling methods were used. A sample size of 107 respondents was used in the study.Itdiscoveredthat budgeted cost criteria plays a greatest role on quality classroom block construction with a regression of 0.378, followed by timeliness (R2=.273), and technical compliance last with R2=.185. Therefore, as the MDLG is looking for better ways of improving building standards, more emphasis should be put on budget criteria—since it is a guiding pillar for the rest of the items.Item Behavioral factors affecting blood supply in Uganda Blood Transfusion Service: A case study of Nakasero Blood bank(Uganda Management Institute, 2011-11) Mugambwa, HumphreyThe study was an assessment of the behavioural factors that affect blood supply in Uganda Blood Transfusion Service , taking Nakasero Blood Bank as the case study. The objectives of the study were to; investigate how attitude affects blood supply in Uganda Blood Transfusion Service, determine how subjective norm affects blood supply in Uganda Blood Transfusion Service and examine how perceived behavioural control affects blood supply in Uganda Blood Transfusion Service. Cross sectional survey design was the methodology that was used. Triangulation research technique that involved the use of both qualitative and quantitative approaches was applied during data collection and analysis. Probability and non probability sampling techniques were used to select a sample of 384 respondents to whom 367 questionnaires were administered and 17 interviewed to supplement the questionnaire responses. Descriptive statistics described the demographic characteristics of the respondents, Correlation analysis, particularly Pearson’s correlation established the degree and direction of the relationship between the independent and dependent variables while regression analysis established the extent to which behavioural factors affect blood supply. It was established that on average behavioural factors’ variables (Attitude, Subjective norm and Perceived behavioural control) account for 6.6% of the variations in blood supply in UBTS. The study therefore concluded that behavioural factors are vital predictors of blood supply. The study recommends that UBTS leadership priotizes motivating blood donors along the given aspects as part of a blood donor recruitment and retention strategy.Item Behavioural factors affecting blood supply in Uganda Blood Transfusion Service: a case study of Nakasero Blood Bank(Uganda Management Institute, 2012) Mugambwa, HumphreyThe study was an assessment of the behavioral factors that affect blood supply in Uganda Blood Transfusion Service , taking Nakasero Blood Bank as the case study. The objectives of the study were to; investigate how attitude affects blood supply in Uganda Blood Transfusion Service, determine how subjective norm affects blood supply in Uganda Blood Transfusion Service and examine how perceived behavioural control affects blood supply in Uganda Blood Transfusion Service. Cross sectional survey design was the methodology that was used. Triangulation research technique that involved the use of both qualitative and quantitative approaches was applied during data collection and analysis. Probability and non-probability sampling techniques were used to select a sample of 384 respondents to whom 367 questionnaires were administered and 17 interviewed to supplement the questionnaire responses. Descriptive statistics described the demographic characteristics of the respondents, Correlation analysis, particularly Pearson’s correlation established the degree and direction of the relationship between the independent and dependent variables while regression analysis established the extent to which behavioural factors affect blood supply. It was established that on average behavioural factors’ variables (Attitude, Subjective norm and Perceived behavioural control) account for 6.6% of the variations in blood supply in UBTS. The study therefore concluded that behavioural factors are vital predictors of blood supply. The study recommends that UBTS leadership prioritizes motivating blood donors along the given aspects as part of a blood donor recruitment and retention strategy.Item Behavioural factors affecting compliance in public procurement in Uganda: A case Kampala Capital City Authority (KCCA).(Uganda Management Institute, 2013-11) Basuuta, CateThe study analyzed the behavioral factors affecting compliance in Public Procurements in Uganda focusing on Kampala Capital City Authority as a case study. The three objectives that guided the study were: To establish whether lack familiarity with the regulations affects compliance; to investigate how perceived behavioral control affects compliance with PPDA Regulations and to examine the extent to which enforcement and deterrence affects compliance with PPDA Regulations in Local Governments. The study used a cross sectional survey design which involved triangulation of out of one hundred ninety six (196) questionnaires distributed to the respondents, only 192 (one hundred and ninety two) questionnaires were returned. The findings revealed that familiarity with the regulations had a positive correlation with compliance in Public Procurement (r = 0.441** P< 0.01; that there was a positive but not significant relationship between behavioral factors and compliance with procurement regulations at (p<0.01, r = 0.139 and lastly there was a positive and significant effect between enforcement and deterrence of the Procurement Process and compliance with procurement regulations. The results showed that familiarity with procurement regulations is a significant predictor of compliance. Further, it was also found that deterrent measures can affect compliance with procurement regulations. In line with the findings and conclusions derived, the researcher recommended that: practical training of procurement staff be beefed up in order to boost their familiarity with the regulations; take advantage of e-procurement and blacklist contractors who do not meet the expectations of the PPDA act; and give staff incentives to encourage good behavior, while putting in place deterrents to discourage noncompliance.Item Bid evaluation practices and contract performance in government departments A case of Uganda Police Force(Uganda Management Institute, 2019-02) Wako, RakibuThe study focused on the relationship between Bid evaluation practices and Contract performance in the Uganda Police Force (UPF). The study examined the three research objectives namely: relationship between bidder compliance and contract performance, relationship between technical evaluation of bidders and contract performance and lastly the relationship between financial evaluation of bidders and contract performance in UPF. In chapter two the study reviewed the resource based theory developed by Edith Penrose (1959) and identified the major gaps in the literature in line with the research objectives. In the methodology the study adopted a cross sectional survey design and employed both quantitative and qualitative approaches in data collection and analysis. The researcher used both primary and secondary data and analyzed data using Pearson correlationand multiple linear regression models. The results of the finding showed that there was a significant relationship between bide valuation practices under study and contract performance where by (bid compliance r = .062; p< .802) (technical evaluation r = .349; p< .156) and (financial evaluation r = .074; p< .771) respectively. The study concluded by mentioning that it’s important for UPF to effectively conduct bid evaluation practices so as to enhance contract performance for effective service delivery. The study came up with several recommendations that UPF should comply with for optimal and effective utilization of resources by the force which include complying with general Procurement Principles and PPDA guidelines on public procurement in order to achieve effective contract performance. The researcher encountered various limitations that hindered access to information sought by the study. The researcher encountered problem of time and delay in granting permission to access information in UPF.Item Budget management and students' academic performance of government aided Universal Secondary Schools in Uganda: A case study of Lyantonde Secondary Schools(Uganda Management Institute, 2018-02) Waiswa, JohnThe study examined the effect of budget management on students’ academic performance of government aided universal secondary schools in Uganda; with a special focus on Lyantonde USE secondary schools. Specific objectives included; assessing the effect of budget planning on students’ academic performance; assessing the effect of budget staffing on students’ academic performance and establishing the effect of budget expenditure on students’ academic performance, in Lyantonde USE schools. A cross sectional survey was adopted and supplemented using both qualitative and quantitative approaches. Survey and interview methods were used with a questionnaire and interview guide in data collection. A total number of 283 study elements were identified where 241 respondents formed a sample size. A response rate of 70.0% was obtained. Findings included a positive significant effect of budget planning, budget staffing and budget expenditure on students’ academic performance. The study concludes that; delayed budget planning negatively affects students’ academic performance while poorly designed budget strategies lead to poor academic performances and well-designed budget guidelines, better budget objectives and action plans. In addition, staff with budget skills, abilities and competences actively engaged in budget exercise. Furthermore, misappropriation of funds and failed accountability would negatively affect budget activities, while teacher rewards were inadequate. Recommendations include; actively engaging all stakeholders; the need to review obsolete budget guidelines; need for capacity building and stakeholders needed to comply with school financial guidelines and procedures; create agriculture Farm SACCOs to boast their welfare. Lastly, school staff who fail to account for USE funds advanced to them should expect recovery from their monthly earnings.Item Budgetary planning and financial performance of public institutions in Uganda: A case of Uganda Communications Commission (UCC)(Uganda Management Institute, 2014-01) Kyaligonza, NicholasThe purpose of this study was to establish the effect of budgetary planning on financial performance of public organizations in Uganda using a case study of the Uganda Communications Commission (UCC). The study prompted by the poor financial performance of UCC. The objectives of the study were to examine the effect of budget information gathering on the financial performance of the UCC, to assess the effect of budget objectives setting on financial performance of the UCC and to find out how budget strategies formulation affect the financial performance of the UCC. A cross sectional case study research design, which was both quantitative and qualitative, was used. The sample for this study consisted of 115 respondents selected using stratified sampling, simple random sampling and purposive sampling techniques. The analysis involved descriptive statistics (frequencies and percentages) and inferential statistics (Spearman correlation, coefficient of determination and regressions). Findings revealed a positive moderate relationship between budget information gathering and financial performance of UCC, a moderate positive relationship between budget objectives setting and financial performance of UCC, and a strong positive relationship between budget strategies formulation and financial performance of UCC. It was concluded that budgetary planning significantly and positively affects financial performance of public organizations in Uganda. It was recommended that UCC should improve its budget information gathering, budget objectives setting and budget strategies formulation in order to improve its financial performance.Item Buyer – supplier relationships and quality of goods purchased in relief organizations: a case of Medecins sans Frontiers’ operations in Uganda(Uganda Management Institute, 2012) Subira, RashidThe study aimed at assessing the effect of buyer-supplier relationships on quality of goods purchased in relief organisations in Uganda, with Medecins Sans Frontiers as a case study. The study was guided by four objectives: assessing the effect of adversarial-buyer supplier relationship on quality of goods purchased at Medecins Sans Frontiers, analysing the effect of partnership buyer supplier relationship on the quality of goods purchased at Medecins Sans Frontiers; examining the effect of collaborative buyer supplier relationship on quality of goods purchased at Medecins Sans Frontiers; and finally evaluating the moderating effect of Commitment in buyer-supplier relationships and quality of goods purchased at Medecins Sans Frontiers. The most important variables were adversarial, partnership, collaborative buyer supplier relationship and commitment as a moderator factor on quality of goods purchased. The social exchange theory and balance theory were applied to explain the relationship between suppliers and MSF as the buying organisation. Data was collected by use of questionnaires and interview guide. It was established that quality was affected by buyer supplier relationship between Medecins Sans Frontiers as the buying organisation and its suppliers. Relief organisations should appreciate the aspect of buyer supplier relationships as buying organisations in order to get value for donor’s hard earned money. In summary both partnership and collaborative buyer supplier relationships are very crucial in as far as improving of the quality aspect of supplies is concerned as suppliers are more loyal and guarantee quality compared to the traditional most commonly used form of adversarial buyer supplier relationship.Item CAPACITY BUILDING AND YOUTH EMPOWERMENT: A CASE STUDY OF LIRA MUNICIPALITY, LIRA DISRICT.(Uganda Management Institute, 2014-01) ASIIMWE, BONNYEmpowered individuals must have the ability to influence change in their lives and the communities they live in, evidenced by possession of resources and power/authority which enable them to directly enact decisions and make informed choices that affect their wellbeing. This study assessed the effects of capacity building on youth empowerment in Lira Municipality, Lira District by assessing the effects of vocational training, group formation and micro-project support on youth empowerment in Lira municipality. The study employed a cross-sectional design where both quantitative and qualitative methods were used. Data was collected using self-administered questionnaires, interview guide and documentary review from a sample size of 168 respondents. Data was analyzed using the Statistical Package for Social Sciences (SPSS V16), where descriptive and inferential statistics (quantitative data) as well as interpretational analysis (qualitative data) were used. Study findings revealed that; through vocational training, the youth gained various employable skills which enabled them to improve on their levels of income. Group formation necessitated the youth to combine their efforts and skills and act in a collective manner through planning and decision making enabling them to enjoy economies of scale. Micro-project support in form of tool kits and accessibility to repayable loans rather than aid and grants encourages the youth to work harder and this improved on their standards of living. It was concluded that vocational training, group formation and micro-project support all have a positive significant relationship with youth empowerment. The study recommended that vocational training be highly encouraged and implemented further in Lira municipality. Group formation should be voluntary, participatory and involving. Lastly, correct decisions should be made about the rightful micro project support to be offered to the youth of Lira municipality by discouraging grants and donor aid and encouraging self-help reliance enterprises.Item CAPACITY BUILDING STRATEGIES AND SUSTAINABILITY OF INCOME GENERATING PROJECTS IN NORTHERN UGANDA, A CASE OF WORLD VISION, GULU MUNICIPALITY, GULU DISTRICT(Uganda Management Institute, 2011-09) KYEJJUSA, JOHNThe purpose of the study was to assess the role of capacity building strategies in promoting sustainability of income generating projects in Northern Uganda, a case study of World Vision Gulu Area Development Program (ADP) in Gulu Municipality. The research was guided by two main objectives; To find out how individual work learning processes contribute to sustainability of income generating projects in World Vision, Gulu municipality and to assess how group work learning processes contribute to sustainability of income generating projects in World Vision, Gulu municipality. A cross sectional case study design that guaranteed triangulation was used. Purposive random sampling, census and accessible random sampling methods were employed in selecting the sample size. The data was collected from 132 participants out of 143 respondents selected from a population of 206 including group members, World Vision implementing staff and Gulu Municipality Community Development Officers. The findings of the study established that all the independent variables; Individual work learning processes and group work learning processes did not have a significant contribution to sustainability of income generating projects in Gulu Municipality. Much as the organisation was injecting a lot of resources in the above capacity building strategies, they were not contributing to sustainability of income generating projects in Gulu Municipality. On the basis of these findings, it is concluded that the research was able to test the hypotheses set out in the study. These included; Individual work learning processes directly affect sustainability of World Vision income generating projects in Gulu Municipality and group work learning processes directly affect sustainability of World Vision funded income generating projects in Gulu Municipality, were all disproved by the evidence from the field and accordingly adopted. The study recommends; 1. Assessment of the capacity gaps of the different groups be undertaken prior to development and implementation of capacity building plans. This aids in identification, prioritization and development of suitable capacity building plans. 2. A participatory approach should be adopted while organizing study tours. xvii Groups should be involved in determining timing, relevancy, objectives and participants in the study tour. This does not only ensure realization of study tour objectives but also ensures participation and promotes sustainability. 3. Underlying issues in groups should be identified and focused on in team building sessions. Team building at times fails because of internal issues only known to the group members. 4. Appropriate and context appropriate capacity building strategies should be adopted. Whether or not to take on individual work learning processes or group work learning processes remains a decision of the agency involved, the context in which it operates and the groups involved. However, on the basis of the findings of this study, alternative capacity building strategies should be adopted if sustainability is to be registered.Item Capacity development and sustainability of HIV/AIDS service delivery in Uganda: a case study of goal funded NGOS in Bugiri district(Uganda Management Institute, 2014-01) MUTUMBA, MOSESThe study assessed the influence of capacity development and sustainability of HIV/AIDS service delivery, a case study of GOAL funded NGO’s in Bugiri District. Specifically, the study investigated the influence of financial management capacity development, Institutional capacity development, strategic planning capacity development and resource mobilization capacity development on the sustainability of HIV/AIDS service delivery in Bugiri District. This study used a case study research design using both quantitative and qualitative approaches to study a sample of 487. Data was basically collected using Questionnaires, Focus Group Discussions and Interview guides and analyzed using correlations to show the relationships between variables followed by regression (ANOVA) analysis to show the extent to which capacity development impacts on sustainability of HIV/AIDS service delivery using SPSS statistical package version 16.0. The study revealed that all the variables; financial management capacity development, institutional capacity, strategic planning capacity and resource mobilization capacity had a moderate positive significant relationship with sustainability of HIV/AIDS service delivery. Financial management capacity development significantly influenced sustainability of HIV/AIDS service delivery (r = 0.531** at p=0.000), institutional capacity (r = 0.388** at p=0.000), strategic planning (r = 0.657** at p=0.000) and resource mobilization (r = 0.690** at p= 0.000) The study recommended that in order to enhance sustainability of community based service delivery, NGOs need to ensure meaningful development of financial management, resource mobilization, strategic planning and institutional capacity.Item CAPACITY DEVELOPMENT INTERVENTIONS AND ACCESS TO HIV/AIDS SERVICES AT ARUA REGIONAL REFERRAL HOSPITAL, UGANDA(Uganda Management Institute, 2013-12) MASIKO, JOHNSONThis study examined the contribution of capacity development approaches towards access to HIV/AIDS services in Arua Regional Referral Hospital (ARRH). Specifically, the study sought to: examine the contribution of mobilizing political leaders towards improved access to HIV/AIDS services at ARRH; study the contribution of training of health workers towards improved access to HIV/AIDS services at ARRH and; investigate the contribution of monitoring towards improved access to HIV/AIDS service at ARRH. The study adopted used a triangulation of cross sectional survey and case study research designs, adopting both qualitative and quantitative research approaches. A sample of 120 respondents was targeted to participate in the study and out of these, 112 responded, representing a response rate of 93%. Questionnaires and interview guides were used to collect quantitative and qualitative data. Frequencies and percentages were used to show the distribution of staff respondents on different items, while Pearson’s Linear Correlational Coefficient (r) was used to determine the degree of relationship between the variables. The study findings showed that; political mobilisation had a significant and positive relationship with access to HIV/AIDS services (r=.666**), training affected access to HIV/AIDS services by 12%, while surveys, informal discussions that were conducted helped to monitor the performance and therefore enhanced access to HIV/AIDS services in ARRH. On the basis of the findings, the researcher concluded that political leaders have a fundamental role of helping communities access HIV/AIDS services; that while training can help to improve access to HHIV/AIDS services, it is necessary that the selection of the trainees is done with a clear purpose and that the training itself should be linked to HIV/AIDS service delivery. The researcher therefore recommended that: management of ARRH should regularly involve political establishments at all stages, in order to reach out to as many people in the community at all stages of service delivery; the ministry of health should enhance budgetary funding towards training of health staff; and ARRH should have in place more strategies to monitor health staff and ensure that they are in the health facility whenever they need to be there.