Department of Political and Administrative Science

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Administrative Law Training and Administrative Staff Performance; A case of Busia District Local Government
(Uganda Management Institute, 2019-03) Onyango, Henry Wabwire
The purpose of this study was to establish the extent to which administrative law training is influencing staff performance in Busia district. The theme considered absolute importance because it envisages how the system of government does legislate or adjudicate cases in courts of law and make decisions work. Public Choice Theory anchored the study that had three empirical objectives, which it sought to address. These were : to assesses the influence of training in administrative processes and performance of staff in Busia District local government, to examine the influence of training in criminal law and procedure on staff performance in Busia district local government and to examine the influence of administrative authorities and staff performance in Busia district local government. To deliver answers to these objectives, the study adopted a cross sectional survey design to guide the whole study process. The interview guides and Questionnaires were used as methodologies of data collection. Eighty-four (84) questionnaires were administered with a response rate of 100, and 10 Interview guides were administered to the sampled population with a response rate of 100. The findings of the study revealed that; administrative law training has a very positive significant influence on administrative staff performance at Busia district local government in terms of implementation of laws, effective services delivery, and timely rationale decisions made as indicated by the adjusted (R2),0.347at p-value of 0.01. The overall adjusted (R2), suggests that the three constituents (Administrative law & procedure, Administrative authorities and Administrative process) of the independent variable in this report, collectively account for 34.7% of change in staff performance. The results for Administrative law & procedure and staff performance were adjusted (R2)= 0.553, p=0.01<0.05, the results for Administrative authorities and staff performance were adjusted (R2)= 0.434, p=0.01<0.05 and the results for Administrative process and staff performance were adjusted (R2)= 0.283, p=0.01<0.05. The results seem to indicate that Administrative law & procedure seem to contribute more on administrative staff performance as compared to the other two variables. Focusing on these results, the key recommendations of the study are; that Administrative law & procedures should be given highest attention by knowing and understand the administrative procedures for smooth service delivery; that Administrative authorities should be given attention by the administrators becoming legally enlightened ;and for administrative process, the administrators should understand the operations between the public and administrative authorities.
Assessing the Role of Financial Institutions Towards Affordable Housing to Middle Income Earners in Kampala Capital City
(Uganda Management Institute, 2014-10) ATUHEIRE, Kenneth; Karyeija, Gerald (Supervisor); Yikii, Christopher Agatre(Supervisor)
The general objective of the study was to assess the role of financial institutions towards affordable housing to middle income earners in Kampala Capital City. Specific objectives were to: (a) assess the role of mortgage financing towards affordable housing to middle income earners in Kampala Capital City; (b) assess the role of housing loans towards affordable housing to the middle income earners in Kampala Capital City and (c) assess the role of housing finance towards affordable housing to the middle income earners in Kampala Capital City. A case study design was used. A sample size of 113 respondents was selected using both probability and non-probability sampling methods. Purposive sampling was used to identify top management officials such as bank managers, directors and loan officers while systematic sampling was employed to select customers of financial institutions. Qualitative data analysis commenced with identification of themes and categories that were evaluated and analysed to determine adequacy of information, credibility, usefulness, consistency, validation or non-validation of hypothesis. Quantitative data was analysed using frequencies and percentages plus Spear Man's Rank Correlation and coefficient of determination. Findings revealed a weak positive effect ( = .312) of mortgage financing towards affordable housing and accounted for 9.7% change in affordable housing. This study also established a moderate positive effect ( = .472) of housing loans towards affordable housing and accounted for 22.3% change in affordable housing. Findings further revealed a weak positive effect ( = .345) of housing finance on affordable housing and contributed to 11.9% change towards affordable housing.
Budgetary Financing and Service Delivery: A case study of Mpigi District Local Government in Central Uganda
(Uganda Management Institute, 2013-11) Nsimbe, Jamil Masika
The study focused on budgetary financing and delivery of services under decentralized governments in Uganda, with Mpigi as a case study and it was based on the following research objectives; to find out the relationship between local revenue and delivery of services in Mpigi District; to find out the relationship between borrowing and delivery of services in Mpigi District; and to analyse the effect of central government transfers and delivery of services in Mpigi District. The study employed a cross sectional research design, adopting both quantitative and qualitative approaches. In total, a sample of 140 respondents who included district council staff, Local Council members, residents, was chosen to take part in the study. The researcher used both primary and secondary data sources and data was collected by use of questionnaires and interviews. Data analysis was done using descriptive statistics, Pearson correlation coefficient and regression analysis. The study findings revealed that: there was a significant relationship between local revenue sources; borrowing; central government transfers on the one hand, and delivery of services on the other.. The study therefore concluded that: the major revenue sources are conditional grants, borrowing, transfers, unconditional grants and loans and that Mpigi District is mainly relying on local revenue sources and government grants to finance its budgets. It was thus recommended that; Mpigi should have strong tax sources that are stable, predictable, high yielding and easy to administer; that Mpigi district administration shouldunpack and demystify the technical contents of budgets and economic performance data, create a general awareness on the poor issues, inform and train stakeholders; the government should consider giving Mpigi and other districts and towns in Uganda considerable autonomy in local priority setting combined with over all targets and minimum standards for infrastructure and social service delivery; the system of central government transfers should be transparent and predictable; and finally, a clear strategy and improvement plan should be developed for the future improvement and maintenance of the services, taking into account the scarce resources available.
Capacity Development and Employee Performance in Insurance Companies in Uganda: A Case of UAP Insurance Kampala
(Uganda Management Institute, 2019-02) Namusisi, Imelda
The study examined the influence of capital development on employee performance in the insurance sector in Uganda considering a case of UAP insurance. The independent variable of the study was capital development measured in terms of training, benchmarking and mentorship while as the dependent variable was employee performance measured in terms of effectiveness of staff, efficiency, reliability and responsiveness of the employees. This Target Population was 79 respondents from which a sample size of 63 respondents was determined using the Krejcie and Morgan table (1970) and a sample size of 53 responds for questionnaires and 10 respondents for interviews selected. Both quantitative & qualitative data was collected. Quantitative data was analyzed using Regression, correlations, & ANOVA while as qualitative data was analyzed using thematic analysis. The overall response rate was 92.1% and the study established a moderate positive relationship between Training and Employee Performance at UAP Insurance with a correlation coefficient of 0.529, the coefficient of determination (R2 ) was 28% and a Probability value of 0.000. The study as well established a weak positive relationship between Benchmarking and Employee Performance with a Pearson‟s correlation coefficient of 0.318, the Coefficient of Determination (R2 ) was 10.1% and the probability value was 0.020. Finally the study established a strong positive relationship between Mentorship and Employee Performance with a Pearson‟s correlation of 0.786, the Coefficient of Determination (R2 ) was 61.7% and the probability value was 0.000. The study concluded that Training, Benchmarking & Mentorship had a positive effect on Employee Performance at UAP Insurance. The study recommended that, UAP should devote more efforts on Training Employees followed by Benchmarking and finally focus should be on mentorship to attain employee performance.
Capacity Development and Employee Performance in Insurance Companies in Uganda: A Case of UAP Insurance Kampala
(Uganda Management Institute, 2019-02) Namusisi, Imelda
The study examined the influence of capital development on employee performance in the insurance sector in Uganda considering a case of UAP insurance. The independent variable of the study was capital development measured in terms of training, benchmarking and mentorship while as the dependent variable was employee performance measured in terms of effectiveness of staff, efficiency, reliability and responsiveness of the employees. This Target Population was 79 respondents from which a sample size of 63 respondents was determined using the Krejcie and Morgan table (1970) and a sample size of 53 responds for questionnaires and 10 respondents for interviews selected. Both quantitative & qualitative data was collected. Quantitative data was analyzed using Regression, correlations, & ANOVA while as qualitative data was analyzed using thematic analysis. The overall response rate was 92.1% and the study established a moderate positive relationship between Training and Employee Performance at UAP Insurance with a correlation coefficient of 0.529, the coefficient of determination (R2 ) was 28% and a Probability value of 0.000. The study as well established a weak positive relationship between Benchmarking and Employee Performance with a Pearson‟s correlation coefficient of 0.318, the Coefficient of Determination (R2 ) was 10.1% and the probability value was 0.020. Finally the study established a strong positive relationship between Mentorship and Employee Performance with a Pearson‟s correlation of 0.786, the Coefficient of Determination (R2 ) was 61.7% and the probability value was 0.000. The study concluded that Training, Benchmarking & Mentorship had a positive effect on Employee Performance at UAP Insurance. The study recommended that, UAP should devote more efforts on Training Employees followed by Benchmarking and finally focus should be on mentorship to attain employee performance.
Causes and Consequences of Traffic Flow in Kampala Capital City
(Uganda Management Institute, 2019-02) Nansereko, Faridah
The study aim was to determine challenges facing the implementation of the existing framework which has resulted to traffic congestion in Kampala. In all the objectives of the study included; to establish the causes of traffic congestion in Kampala City and to examine the consequences of traffic congestion in Kampala. This paper presents the accelerating rates of unfavorable traffic flows in Kampala City despite the agency energies and government efforts to curb the congestion with both policy and infrastructural frameworks to level the road network with the increasing number of vehicles and people population within the surrounding of the authority. The researcher used explanatory mixed research methods with qualitative and quantitative approaches to mind data through documentary reviews, interviews and questionnaire survey. However, this still falls short due to mismatch between policy design and implementation by mainly enforcement teams, for traffic rules and regulations, lack of political will within the city, absence of a condensed physical and development plan as well as limited funds arising from low revenue and budgetary allocations. The write up further narrates the causes and consequences that accrue to the authority due to traffic flows such as rapid rural urban migration, poor road infrastructures, increased vehicle population, driver indiscipline, obstruction of major running lanes due to limited and poor park management, heavy trailers and poor city planning. That if these are not attended to urgently could spill over into increased injury and accidents, time wastage, decline in customer satisfaction and foreign direct investment frustrations, low productivity at work due to stress, social and economic stagnation, health hazards due to pollution and environmental issues as well as slow response to emergencies like fire outbreaks. This write up examined that the entire process of managing traffic flow demands coordinated effort between all city stakeholders to work interdependently, being aware of the existing laws, their implementation with high political will and massive sensitization. It calls for setting up strict laws and establishing a strong stand by traffic police that is more robust in enforcement and arrest of law abusers with high penalties following existence of a less biting implementation policy framework. Among others, the paper recommends driver training, improving coordination among traffic and road safety institutions while aligning the plans, resumption of passenger rail services, establishing BodaBoda free zones, regulating heavy vehicle CBD access, opening up to bus rapid transport systems, encouraging citizens to avoid rush hours, road design automated highways, integrated development to curb rural urban migration and legalizing congestion fees. All these directed in a struggle to harmonize traffic flows with in Kampala capital city authority that in the long run will boost the country’s sustainable development. KEYWORDS: Congestion, Modal, Road, Stakeholders, Traffic, Transport, Urban.
Challenges to Legislative Scrutiny of Bills by Committees of the 10th Parliament of Uganda
(Uganda Management Institute, 2019-02) Obua, Denis Hamson
This study investigated the challenges to Legislation and the Scrutiny of Bills by the 10th Parliament of the republic of Uganda. The study specifically examined the influence of absenteeism, Bill backlog and political party influence on the Scrutiny of Bills by the 10th Parliament of Uganda. The study employed a case study survey design and adopted purely qualitative approaches. The study population included the Clerks to Parliament, the Speakers of Parliament, Committee Chairpersons, Committee members, economists and the researchers. The study adopted a qualitative approach by which qualitative data was collected and analyzed. Primary data was collected from respondents by the use of interview guide through face to face interaction and the focus group discussion guides. This helped to collect data on the challenges to Legislation and the Scrutiny of Bills. The qualitative data obtained was analyzed using the thematic data analysis technique. The study revealed that the challenges to Legislation in the form of absenteeism, Bill backlog and political party affiliation significantly influence the scrutiny of Bills in the 10th Parliament of Uganda. The study concluded that absenteeism, Bill backlog and political party affiliation significantly influence the Scrutiny of Bills by the Committees of the 10th Parliament of Uganda. The study recommended that Parliament should make absenteeism very costly to the members in a way that a fine is attached to each day that they miss and their payments are effected depending on their attendance both in plenary and committees. Parliament should install and implementing an electronic Bill tracking system which can definitely help curb the vice of backlog as a Bill will be tracked at all stages throughout the Scrutiny till the time a full report is made and presented for hearing on the floor of Parliament. The distribution of members to Committees should be voluntary and based on their expertise and academic qualifications and not just their association or membership to a particular party in Parliament.
Citizen Participation and Performance of Health Centres in Wakiso District , Uganda: A case of selected Health Centres in Nansana Municipality
(Uganda Management Institute, 2018-02) Kyeyune, Albert Collins
The study examined the effect of citizen participation on the performance of health centres in Wakiso district in Uganda taking the case of selected HCs in Nansana Municipality. This study was motivated by concerns about poor accountability and misappropriation of public resources like medicines that was perhaps occasioned by inadequate participation of citizens in healthcare activities. This study investigated the following objectives: to examine the effect of participatory planning on the performance of Nansolo, Nabweru and Nakuule HCs; to determine the effect of participatory implementation on the performance of Nansolo, Nabweru and Nakuule HCs; and to examine the effect of participatory monitoring and evaluation (M & E) on the performance of Nansolo, Nabweru and Nakuule HCs in Nansana MC, Wakiso district. The study adopted the case study research design with survey strategy covering a sample of 112 respondents using documentary review, interview, questionnaire survey and focus group discussion methods. The study found a very strong and positive correlation between participatory planning and performance of Health Centres (HC) and participatory implementation and performance of Health Centres (HC) while correlations between participatory monitoring and evaluation was found to be moderately strong. Regression results indicated statistically significant relationships between the variables. The study concluded that in order to achieve enhanced HC performance, citizens should meaningfully participate in the entire healthcare planning process, implementation and M & E of healthcare activities. The study recommended that the Ministry of Health (MoH), Civil Society Organizations (CSO) and Non-governmental Organizations (NGO) should develop the capacity of HC staff in participatory approaches to healthcare service delivery; the Municipal Public Health Officer, CSOs and NGOs should increase citizen awareness and sensitize them on participation in healthcare activities, conduct M & E, produce scorecards, arrange public hearings and barrazas not only to provide citizens with vital information but also to receive their views and reactions.
Community Participation and Solid Waste Management in Urban Authorities of Uganda: A case of Nakawa Division, Kampala Capital City Authority
(Uganda Management Institute, 2018-01) Asiimwe, Jessicah
The study examined how community participation affects solid waste management in urban authorities in Uganda taking a case of Nakawa Division. The study objectives were: to determine the effect of participation in planning on solid waste management in Nakawa Division, to establish the effect of participation in implementation on solid waste management in Nakawa Division and to establish the extent to which participation in monitoring affects solid waste management in Nakawa Division. The research was an expressive case study research strategy that adopted quantitative and qualitative methodologies. Data was analyzed using Analysis of Variance, correlation and regression analyses. The study outcomes revealed that; there is a positive significant connection amongst participation in planning, implementation and monitoring on solid waste management in the urban authorities of Uganda. Where results for participation in planning presented; r = 380 p = 0.010 and coefficient of determination at 0.124; participation in implementation presented; r = 0.520 p = 0.000 and coefficient of determination at 0.253; while participation in monitoring presented; r = 0.518 p = 0.000 and coefficient of determination at 0.251. The study concluded that poor communication, general lack of transparency among the urban authorities and poor conflict resolution are amongst the issues that affect the level of community participation in solid waste management strategies. The study recommended that; Involvement of the communities in the initial planning process of needs analysis and priority setting brings about ownership of decisions made. There is also need to cultivate better ways of coordination and cooperation in order to mobilise the communities for improved solid waste management. Participatory policing should be embraced to track and report performance for better monitoring as each person watches out for proper solid waste management.
Conflict Management and Employment Performance in Manafwa district Local Government, Uganda
(Uganda Management Institute, 2018-02) Makoyi, Simon
This study investigated the influence of conflict management on employee performance in Manafwa district local government. The study specifically examined the influence of Arbitration, Negotiation and confrontation on employee performance in Manafwa District Local Government. The study used a cross section survey research design with both qualitative and quantitative approaches. The study population involved the Chief Administrative Officer, Heads of Departments, Principle personnel officer, Town clerks, sub-county chiefs and community development officers. Data collection utilized questionnaires and interviews. Data was analysed to obtain frequencies, mean, standard deviation, correlations and regression statistics to ascertain the significance of the variables. It was revealed that Arbitration has a significant influence on employee performance (r=.649, p=.000). Respondents appreciated that whenever arbitration is applied in managing conflicts, employees’ performance is improved. In addition, it was discovered that Negotiation influences employee performance (r=.555, p=.000). Respondents revealed that whenever there is a conflict, the parties in dispute are given an opportunity to meet, discuss and agree amicably. Respondents believe that after negotiation, there is improved employee relations that stimulates employee’s productivity. The study also realized that confrontation slightly influences employee performance (r=.254, p=.043). Respondents revealed that confrontation can only influence employee performance if it is done well. In conclusion, Conflict management positively influences employee performance in Manafwa District Local Government. It was therefore recommended that Arbitration committees should maintain high level of integrity, transparency and impartiality, negotiation should also be applied in other situations even if there is no conflict and Confrontation can be used only in situations of low productivity, delay in accomplishment of tasks and absenteeism of employees at work.
Conflict management styles and employee job satisfaction in higher institutions of learning: A case of Makerere University
(Uganda Management Institute, 2019-02) Kobusingye, Agnes
This study assessed the relationship between conflict management styles and employee job satisfaction while using academic and non-academic staff in Makerere University. The study was underpinned by three specific objectives which included examining the relationship between collective bargaining and employee job satisfaction in Makerere University, assessing the relationship between accommodative conflict management style and employee job satisfaction in Makerere University and establishing the relationship between confrontation conflict management style and employee job satisfaction in Makerere University. The study was conducted as a correlational study while using both quantitative and qualitative approaches. 3795 respondents formed the sampling framework, of which, 409 respondents were chosen using Morgan and Krejcie as a sample size. This sample was approached using both simple random sampling and purposive sampling techniques. Findings revealed that there is a significant and positive relationship between collective bargaining and employee job satisfaction in Makerere University (r= .631, p= 0.01). On the second objective, there is a significant and positive relationship between accommodative conflict management style and employee job satisfaction in Makerere University (r= .570, p= 0.01). The third objective revealed that there is a weak and negative relationship between confrontation conflict management style and employee job satisfaction in Makerere University (r= -.637, p= 0.01). The study concluded that much of efforts need to be put on ensuring that there are no confrontation styles of managing conflicts if employee job satisfaction is to be stimulated in Makerere University. It was recommended that the administrators at Makerere University need to prevent themselves from employing confrontation measures when dealing with conflicts with an aim of achieving employee job satisfaction. Much of the emphasis needs to be put in ensuring that they reduce on use of threats and force.
Corporate Governance and Financial Performance of Centenary Bank
(Uganda Management Institute, 2012-12) Nuwamanya, Abel
The study examined the extent to which corporate governance affects financial performance, with respect to Centenary Bank. Corporate Governance comprised of board effectiveness, board size and ownership structure. The study objectives included assessing the extent to which board size & independence affects performance, examining the relationship between ownership structure and financial performance, and finding out the relationship between transparency & disclosure and financial performance. A cross sectional and survey study design was used supported by both qualitative and quantitative approaches. From a Two hundred fifty accessible population, one hundred ninety five respondents were drawn. Data collection methods used included interviews for qualitative data and questionnaire used for quantitative data. A response rate of 90.3% was realised. Ownership structure and financial performance, the bank should ensure that better management strategies be adopted locally within in the bank in order to achieve better financial performance and compete favorably within the financial market with foreign banks Transparency & Disclosure and financial performance, the bank should ensure that there is high level of transparency and disclosure must be mandatory. It should avoid information asymmetry that can affect its level of financial performance.
Costs control management and service delivery in private health institutions: a case study of St. Ambrose Charity Health Centre in Kibaale District
(Uganda Management Institute, 2012) Baisa, Charles
The study assessed the contribution of costs control management to service delivery in private health institutions like St. Ambrose Charity Health Centre. The objectives of the study were; to examine how labour costs control management affects quality service delivery at St. Ambrose Charity Health Centre, to assess how overhead costs control management affect quality service delivery at St. Ambrose Charity Health Centre and finally to find out how materials costs control affect quality service delivery at St. Ambrose Charity Health Centre. Purposive and simple random sampling techniques were used in selecting the sample respondents. Both qualitative and quantitative techniques were used in data collection. Quantitative data was analyzed using descriptive percentages and Pearson’s Correlation, while qualitative data from interviews were grouped according to themes and analyzed to substantiate the quantitative data. The study revealed that for a relaxed labour costs control, service delivery improves and when the labour costs control is restrictive then service delivery deteriorates. Therefore, management at St. Ambrose Health Centre should relax its controls on labour by employing a personnel manager, promoting staff career development and growth. All these will improve on service delivery. Subsequent research findings indicate that overhead costs control management affected service delivery at St. Ambrose Charity Health Centre. Marketing, research and new service development were still lacking and this led to patients’ dissatisfaction. Therefore St. Ambrose Charity Health Centre should recruit a marketing officer, draft a customer care charter, promote research and new services development. If all these are catered for then the patients’ needs will be met and subsequently deriving patients’ satisfaction. Further research findings unearthed that materials costs control management affects service delivery in health institutions and this involves: restrictive storage and issuing procedures, restrictive purchasing procedures and policies, not employing a procurement officer and depending on credit purchases. These do affect the quality, quantity and the prices of the materials supplied. St. Ambrose Charity Health Centre should revisit its storage and issuing procedures, purchasing policies and procedures in order to provide for more flexible approaches that could improve on the pricing of the services and the effectiveness of the service delivery.
E-Government and Service Delivery in Offaka Sub-county Local Government; Arua District-Uganda
(Uganda Management Institute, 2019-03) Etuka, Isaac Joakino
This study investigated the influence of e-Government on service delivery in Arua District Local government in Northern region of Uganda. Three objectives guided the study, namely; to assess the influence of e-government strategies on access to services by the citizens of Arua district, to assess the influence of e-government strategies on the quality of service delivery in Arua district and to examine the influence e-government strategies in enhancing accountability in service delivery in Arua district. The study employed a cross-sectional study design which was both quantitative and qualitative in nature. The study was done among 70 technocrats and 10 political leaders in Arua district. Technocrats were selected using simple random sampling while political leaders were selected using purposive sampling technique. Data was collected using questionnaire, interview guide and focus group discussion guide. The findings of the study indicate that access to e-government services in Arua District Local Government is still low. Although the district has a well-functioning website, it does not deliver most services electronically and besides, it not easy to access internet in the area. Most citizens of the district are not conversant with electronic service delivery. The district does not have all facilities and support to facilitate electronic service delivery. Despite the fact that access to e-government services is still low in Arua district, the study found out that the implementation of e-governance has reduced the time taken to process transaction. It also shows that e-governance has improved the quality of service in Arua district. Electronic governance has increased the speed with which citizens are served. The study also found out that e-governance has improved public accountability since annual and quarterly accountability of local government are made electronically and the public have access all financial transactions of their local government.
The Effect of Child Abuse on Students Academic Performance in Government Aided and Private Secondary Schools in Nyimbwa Sub-county, Luweero District, Uganda.
(Uganda Management Institute, 2016-01) Eyotaru, Eunice
This study explored the effects of child abuse on students’ academic performance in government aided and private secondary schools in Nyimbwa Sub County, Luweero District, Uganda. The problem of variations in students’ academic performance in both government and private secondary schools has persisted in Uganda despite relentless efforts by the government and various education development partners to remedy the problem. The study sought to critically find out the effects of child abuse which is the independent variable through its constructs such as child neglect, child sexual abuse and physical injury and students academic performance as the dependent variable in terms of quality of grades and pass rates in both national and internal examinations in two secondary schools that is Ndejje Secondary School (government aided) in comparison with Ndejje Day Vocational Secondary School (private). These were chosen to be representatives of twenty eight secondary schools in Nyimbwa Sub County, Luweero District. Both qualitative and quantitative data approaches were used during the study and these included interviews, questionnaires and documentary Review methods. Fifteen Interviews were conducted with seven selected students, six teachers and two headteachers. Two hundred and thirty questionnaires were filled by the sampled students within a period of one month. The respondents in the categories were selected using both probability, non probability sampling techniques and written documents such as text books, official documents were also used. The research findings collected using descriptive statistics revealed that child abuse is still rampant. The data was analyzed using descriptive statistics, and linear regression using the Statistical Package for Social Sciences (SPSS). The results of quantitative data showed that the independent variable namely child abuse has less significant effects on students’ academic performance in secondary schools in Nyimbwa Sub County, Luweero District, Uganda .While the qualitative data concurs with the hypotheses. It is upon this background that the research called upon the government of Uganda, associated Non Governmental Organizations, International Organizations and the populace to foster a sustainable child abuse strategy in the fight against child abuse in Uganda.
The Effect of HIV/AIDS Preventive services on Performance of Uganda Peoples Defence Forces: A case study of Bombo Baracks
(Uganda Management Institute, 2014-01) Kamwine, Diana Kafureka
The study was carried out in Bombo Baracks. The study focused on examining the effect of HIV/AIDS preventive services on the performance Uganda Peoples’ Defense Force (UPDF). The study was based on the following research objectives; to examine the extent to which HIV/AIDS education contributes to the performance of UPDF, to establish the extent to which HIV/AIDS counselling contributes to the performance of UPDF and to examine the extent to which HIV/AIDS preventive methods contribute to the performance of UPDF. The study employed a correlational research design and both quantitative and qualitative approaches. In total, a sample of 73 respondents who included hospital administrators, medical superintendents and other staff was used. In collecting the data, the researcher used both secondary and primary sources. Data collection methods used were questionnaires and interviews, and data was analyzed using Pearson correlation coefficient Analysis of variance and regression analysis. The study findings revealed that: there is a significant relationship between HIV/AIDS Education and performance of UPDF; HIV/AIDS Counseling and performance of UPDF are significantly positively related whereas, HIV Preventative methods and performance of UPDF are significantly positively related. In conclusion therefore; counseling before and after an HIV test is important because it provides critical information about HIV itself and about the testing process and may stimulate performance either directly or indirectly. While counseling services may not be available in all health care settings, many testing sites do offer these services in and around Bombo barracks. Home based HIV Counseling should be encouraged, Home-based HIV testing and counseling (HBHTC) holds promise for increasing the uptake of HIV testing and counseling (HTC) in particular settings. To be most effective in reducing the impact of HIV/AIDS, education systems should be transformed. The mandate should include imparting more than pure knowledge. On the other hand education strategies should be put in place that are intended to have more immediate effects, and may target people when they are most likely to take part in risky behavior.
The Effect of Human Resource Information System on Quality of Service Delivery in Public Service. A case study of Ministry of Education and Sports
(Uganda Management Institute, 2018-02) Wekesa, John
The study assessed the effect of Human Resource Information System (HRIS) on quality of service delivery in public service in Uganda while using Ministry of Education & Sports. Specifically, the study examined: the effect of recruitment system, payroll access system and pension management system on quality of service delivery in Ministry of Education & Sports. The study opted to use a cross-sectional survey design which considered both quantitative and qualitative approaches. 153 participants formed a sampling framework while 108 respondents formed the sample size which was reached on using simple and purposive sampling techniques. Data was analyzed while deploying descriptive and inferential statistics. Content analysis was used to analyze qualitative data. Findings revealed that there is a positive effect of recruitment system on quality of service delivery in Ministry of Education & Sports. Secondly, it was established that there is a positive effect of payroll access system on quality of service delivery in Ministry of Education & Sports and lastly, pension management system positively affects the quality of service delivery in Ministry of Education & Sports. It was concluded that HRIS is positively related with the quality of service delivery in Ministry of Education & Sports. It was therefore recommended that Ministries in Uganda deserve to have full powers of verifying pensioners since the process of verification seems to delay in Ministry of Public Service and this affects pensioner satisfaction. Further, all Human Resource Officials in Ministries who are continually paying ghost pensioners need to be sanctioned and for purposes of reducing delays and corruption, Ministries should train very well their auditors, accountants, finance officers and designated staff in the HRIS modules to be able to spearhead the HRIS usage in Public Service.
The effect of motivation on staff turnover in Kampala Capital City Authority
(Uganda Management Institute, 2019-02) Mpuuna, Mary
The study examined the effect of motivation on staff turnover at KCCA. The independent variable was motivation while the dependent variable was staff turnover. The general objective of the study was to determine the relationship between motivation and staff turnover at KCCA. The study was guided by the following objectives; to examine the effect of compensation on staff turnover in Kampala Capital City Authority, to assess the effect of welfare programs on staff turnover in Kampala Capital City Authority and to investigate the effect of career development programs on staff turnover in Kampala Capital City Authority. The researcher adopted to use both descriptive and analytical research, which involved the collection of data from the KCCA staff using both qualitative and quantitative approaches. Thematic analysis was used to analyze qualitative data. Data was collected using questionnaires and an interview guide. The study population consisted of 160 participants. A sample size of 130 respondents was selected using simple random technique was used for all the respondents except for the Management officials and supervisors who were selected purposively. The Findings revealed that compensation has a significant negative effect on staff turnover in Kampala Capital City Authority (-.448), welfare programs have a significant negative effect on staff turnover in Kampala Capital City Authority (-.567) and career development programs have a significant negative effect on staff turnover in Kampala Capital City Authority (-.500). It was concluded that the lower the motivation, the higher the staff turnover at KCCA. It was recommended that KCCA management should improve on welfare programs, financial benefits and employee advancement to reduce on employee turnover.
The Effects of HIV/AIDS on Performance of Primary Teachers in Hoima Town Council
(Uganda Management Institute, 2011-11) Mutagaywa, Mwirumubi Willy Abooki
This study is about the effect of HIV/AIDS on performance of primary school teachers. The study was conducted in 10 selected primary schools in Hoima Town Council. Data was collected from a total of 142 respondents/informants through the use of questionnaires and interview guides. These comprised of 9 infected teachers and 133 other teachers and key informants such as head teachers and the District Education Officer. Data collected was analysed using descriptive and statistical measures to give meaningful inferences. The study revealed that one’s Sero status affects his/her performance. Specifically the study identified the effects of HIV/AIDS on Teachers’ regular attendance and performance in primary schools; it examined the effects of HIV/AIDS on teacher’s responsibility to prepare schemes and lesson notes; it assessed the effects of HIV/AIDS on teacher’s performance in teaching and examined the effects of HIV/AIDS on teachers’ participation in co-curricular activities. This study has established that HIV/AIDS affects teachers in teaching. The quality of instruction in the classroom diminishes as more and more teachers fall sick. This was blamed on the frequent bouts of sickness of either teachers or family members as they spend most of the time nursing themselves or the sick relatives. The study recommends enacting the HIV/AIDS workplace policy, affirmative action for teachers weakened by HIV+, for example lighter teaching load, exemption from teaching candidate classes, facilities for resting at school. It also recommends sensitization of learners and other teachers against stigmatizing teachers; need for concerted effort towards HIV/AIDS prevention programmes on a community level and the need for voluntary counseling and testing should be emphasized.
The Effects of Conflicts on Service delivery in Bukwo Local Government
(Uganda Management Institute, 2009-02) Kyeyago, David Maleka
The main purpose of this study was to assess whether conflicts in Bukwo District Local Government affect service delivery. Bukwo District is located in Eastern Uganda. The specific objectives of the study were: to assess the extent to which individual conflicts, inter group conflicts and intra group conflicts affect service delivery in Bukwo District Local Government. Research questions were raised to guide the study. Relevant data was collected using the survey research design. The target population was made up of 859 members, out of which a sample of 265 respondents was selected using simple random sampling, systematic sampling and purposive sampling. The questionnaire and Interview Guide were used as research instruments to collect the required data. Additional data was collected by reviewing journals, council minutes, magazines, library books, manuals, workshop papers, official circulars, Acts of parliament, newspapers, as well as the internet. In order to ensure validity and reliability, the research instruments were pre tested before they were adopted for use in the field. The data was then electronically analyzed, interpreted and presented with the help of The Statistical Package for Social Scientists (SPSS 16.0). The analysis involved establishing frequencies, relaying data by way of diagrams and computing the mean, the correlation and regression coefficients to determine whether there was a relationship between conflicts and service delivery and the extent of the relationship. The results showed that all dimensions of conflict have a negative effect on service delivery. In the case of Bukwo District Local Government, however, the effect was not substantial. From the findings it was established that inter-group conflicts were the most prevalent in Bukwo district. Although the effect on service delivery was not substantial, it is recommended that the actual causes of conflicts be identified and addressed in order to minimise their effect. The district should also put in place a mechanism for resolving conflicts.

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