School of Civil Service, Public Administration and Governance Studies

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THE IMPACT OF MEDIA ON THE IMAGE OF MICROFINANCE INSTITUTIONS A CASE STUDY OF UGANDA AGENCY FOR DEVELOPMENT, WAKISO DISTRICT
(Uganda Management Institute, 2009-01) KITEME, MARY MONICA TENYWA
This research was about the impact of the media on the image of Microfinance Institutions (MFI). The general objective of the study was to establish the impact of television, radio and newspapers on the image of MFIs. The study aimed at answering the specific questions on how the impact of TV, radio programmes and the print media affected the image of Uganda Agency for Development (UGAFODE) MF and how UGAFODE managers respond to media reports. Secondary data was obtained by reading existing literature. An interview guide, a digital camera and questionnaires were used to capture primary information and qualitative data. Quantitative data was analyzed separately from qualitative data by using SPSS software so as to derive descriptive statistics and interpretive reasoning, so as to arrive at the right results. Qualitative data was analyzed using both deductive and inductive reasoning based on information collected from the field and literal meaning was derived. The study recommended that Ministry of Finance, Planning and Economic Development (MFPED BOU, and donor support organizations (NGOs), should pattern with AMFIU and form a communication strategy through which people in rural areas can be reached. Further research could be conducted in the administrative policies or legal framework governing all MFIs and their professionalism.
EXTERNAL AND INTERNAL FACTORS AFFECTING THE PERFORMANCE OF PARLIAMENT IN THE PROMOTION OF ACCOUNTABILITY FOR THE USE OF PUBLIC RESOURCES.
(Uganda Management Institute, 2009-11) KARUSIGARIRA, HARRIET
This study examined the factors that affect Parliament’s performance in promoting accountability. It focused on the Parliament’s Accountability Committees namely Public Accounts Committee, Local Government Accounts Committee and Committee on State Authorities and Statutory Enterprises. Using qualitative and quantitative approaches the study findings indicated there is a big relationship between the performance of Parliament and institutional factors that hinder its performance. This includes multi party politics, independence and committee funding. The capacity factors included the weak research capacity and capacity to perform value for money audits. The Oversight Institutions that compliment the role of Parliament had challenges including limited funding and lack of autonomy from the Executive. In addition, Public institutions did not adhere to guidelines and financial regulations and fail to implement recommendations made by Parliament. There was also limited public participation in ensuring accountability. The study concluded that although Parliament faced challenges in promoting accountability, its performance had improved due to the multi party political dispensation. The study recommended increasing the research and performance of value for money audits, increased funding to Parliament and independent review of the audit reports. Oversight institution strengthening and independence was also needed. There was also need to ensure implementation of Parliament’s recommendations and increase public participation to perform its accountability role. This study complemented the studies already done on the performance of parliament but was unique because it examined accountability as it is enforced under the new experience of a multi party Parliament. The study helped to understand the interplay between Parliament and the other oversight Institutions that have the legal mandate to promote accountability. The findings of this study can be used for policy change to address the capacity and institutional bottlenecks of the legislature.
DECENTRALISED PLANNING AND ITS EFFECTS ON SERVICE DELIVERY IN LOCAL GOVERNMENTS IN UGANDA: A CASE STUDY OF SOROTI DISTRICT
(Uganda Management Institute, 2009-12) AKIROR, JANE
This study examined the effects of decentralized planning on service delivery in Local governments, using Soroti district as a case study. The study adopted multiple methods for data collection and in terms of analysis; both quantitative and qualitative data analysis techniques were used. Results were first examined for reliability and the Cronbach’s alpha for all the variables was found to be .814. The findings indicate that planning for services is done without setting targets/ goals which are a primary guide for effective service delivery. Priority identification is not done at the village level and local governments sometimes plan outside central government priority areas and what is implemented is not what is identified by the communities. The findings further indicated that, there is poor involvement of the stakeholders in the process of service provision. The study also discovered that whereas implementation of services is at all levels of service provision, its not equally distributed and greatly influenced by politics. It was also found that, there are various limitations that local governments face when trying to provide services to the people including: - limited finances, low capacity to formulate plans, poor feedback mechanism, frequent changes of guidelines and political influence that adversely affects the implementation of services. The study concludes that setting goals and reviewing them periodically is a comprehensive and efficient way of improving service delivery in local governments. Local governments undertake planning in isolation of their communities and this reduces the logic of bottom up planning and the identification of development programs by the targeted beneficiaries, stakeholder input is important for improved service delivery and L.Gs have conflicts and disagreements over implementation. Local governments should therefore, reach out to the community and solicit a dialogue with respect to major decisions and actions for local service delivery, peoples priorities should always be identified, appropriate strategies must be designed by local government to enable all stakeholders participate in planning process and Implementers need to take into consideration the associated management development processes.
ORGANISATIONAL CHALLENGES AFFECTING THE MANAGEMENT OF ELECTIONS IN A MULTI-PARTY DEMOCRACY BY THE UGANDA ELECTORAL COMMISSION
(Uganda Management Institute, 2010-01) NSIIMENTA, DIANA TUMUSIIME KATEEBA
The study was about the Organisational challenges affecting the Uganda Electoral Commission in the management of elections in a multiparty democracy. The study was guided by four objectives namely, to establish the relationship between publicity and voter education; examine the extent to which voter registration process challenges affect the management; asses the moderator effect of the legal framework and lastly analyse the moderator effect of funding on the management of elections in a multiparty democracy. The study was carried out among E.C employees, using simple random and purposive sampling techniques to identify the respondents. The methods used to collect data included questionnaires, interviews and review of documents. The data collected was analysed using descriptive statistical techniques, tabulations, correlations and regression analysis. The findings were; there is a significant relationship between publicity and voter education and the management of elections; voter registration has a positive relationship with the management of elections; there is a significant moderating effect between the legal framework and management of elections; finally the E.C receives insufficient funds and there is no significant relationship. Publicity and voter education is doing a commendable job and there is awareness among the population about electoral activities. The voters’ register is accurate, hence free and fair elections. Acts and guidelines and finally funds are vital for the electoral activities. The recommendation made are; more emphasis is needed in publicity and voter education, voter registration should be well facilitated, laws and regulations should be passed on time in consultation with the E.C and sufficient funds should be released on time. Further areas of research should include other factors that affect the management of elections like the political environment in the country.
REWARD SYSTEMS AND PERFORMANCE OF TEACHERS IN SELECTED GOVERNMENT AIDED SECONDARY SCHOOLS IN KAMPALA DISTRICT.
(Uganda Management Institute, 2010-02) MANDE, RUKIA
The study examined the relationship between reward systems and performance of teachers in government aided secondary schools in Kampala District. The major objective was to investigate the relationship between reward systems and performance of teachers in government aided secondary schools in Kampala district. A sample of 183 teachers was selected out of the 240 teachers who were drawn from five purposively selected government secondary schools. Key informants included ten (10) Head teachers and Deputy Head teachers, ten (10) Director of studies and their Assistants, 123 subject teachers, and 40 students. A survey design was used to collect data, both qualitative and quantitative techniques through questionnaires, interviews to conduct research from teachers, Head teachers, Deputies, Director of studies, their assistants and students. The data collected was analyzed and processed using a computer soft ware known as statistical Packages for Social Scientists (SPSS).Pearson correlation and regression analysis was used to measure the degree and strength of the reward systems and performance of teachers in selected government aided secondary schools in Kampala district. The study revealed that there was a relationship between Non-financial rewards and performance of teachers in government aided secondary schools. The study recommends that the government of Uganda through the Ministry of Education and sports improve on the rewards of teachers so as to motivate the teachers to perform this may improve on the quality of students produced. The following were suggested areas for further research. The relationship between management styles, working environment among others and performance of teachers in government aided secondary schools should be studied in details. Reward systems and performance of teachers in government aided primary schools. Also a need to conduct a similar study in another district to check on the reward systems generally In Uganda.
FISCAL DECENTRALIZATION AND QUALITY OF PRIMARY HEALTH CARE SERVICES IN UGANDA LOCAL GOVERNMENTS: A CASE STUDY OF KIGARAMA SUB-COUNTY, BUSHENYI DISTRICT
(Uganda Management Institute, 2010-03) Bamanyisa, Bwagi Geoffrey
The purpose of the study was to asses the effect of fiscal decentralization on the quality of PHC services delivered in Kigarama sub-county for the period 2003-2008. The study design used was cross sectional, correlational case study. The study used a questionnaire, interviews, observation and documentary review to collect data.. Validity was tested using face, content and construct validity. Reliability test was done using Cronbach’s alpha test-retest method and it yielded 0.89. A sample of 108 PHC clients was selected to participate in the study. The response rate was 89.8%. Pearson product-moment correlation coefficient was used to assess the relationship between the variables, and regression analysis was used to measure the magnitude of the relationship. Decentralized planning reflected a coefficient of .204 (significant at 0.05,2 tailed), decentralized execution had .243 (significant at 0.05 level, 2 tailed), conditional grants had .262 (significant at 0.01 level, 2 tailed), unconditional grants had .309 (significant at 0.01 level, 2 tailed) and government policies had .437 (significant at 0.01 level, 2 tailed). Decentralized monitoring reflected no significant relationship with a coefficient of -.024 (significant at .814 level, 2 tailed). These results imply that there is a significant relationship between fiscal decentralization and quality of PHC services. Basing on the findings, the study concluded that the small budget does allow implementation of locally generated priorities and this limits the participation of the stake holders at the grass root. Conditions attached to the funding from the centre is does not cater for the priorities generated from the beneficiary community. The study recommended that budget allocation for drugs should be increased to ensure the availability of drugs at the health centre all the time. Conditions attached to the PHC conditional grants should be adjusted to allow flexibility for funding of locally generated priorities. Cost sharing should be reinstated at client-affordable rates to enable the health centre obtain funding to fill the existing gaps for a quality service.
Factors affecting voter education in Uganda: A case of Usuk County – Katakwi District
(Uganda Management Institute, 2010-03) OMONA, JOSEPH
The study was conducted to assess factors affecting voter education in Uganda using a case of Katakwi District. It was guided by the following objectives; to establish the relationship between economic factors and voter education in Katakwi; to find out the relationship between political factors and voter education in Katakwi and to determine the relationship between social factors and voter education in Katakwi. A cross section study design was used. A total sample of 246 respondents and 5 key informants were selected to take part in the study. The primary data was collected using the questionnaires and the interviews were used to collect data from key informants. From the findings, the researcher concluded that there is a positive relationship between economic factors and voter education in Katakwi district basing on statistically significant correlations and regression analyses. These results showed that economic factors explained to 28.8% in influencing voter education, political factors significantly influence voter education at 27.2%. However on the other hand social factors can not statistically influence voter education in Katakwi district, the results showed -5.6% influences on voter education. The study recommends the, need to develop and promote social and personal networks among the electorate, need for review of electoral laws and enactment of enabling laws in relation to voter education and need for adequate funding to cater for voter education activities such as transport, communication and facilitation of voter educators. This will enhance and motivate people to reach out the electorate.
FACTORS AFFECTING IMPLEMENTATION OF HIV/AIDS WORKPLACE POLICY IN NON-GOVERNMENTAL ORGANIZATIONS (NGOS) IN UGANDA: A CASE STUDY OF COMMUNITY EMPOWERMENT FOR RURAL DEVELOPMENT (CEFORD), ARUA DISTRICT.
(Uganda Management Institute, 2010-07) ASIPKWE, JEAN CHRISTABEL
The purpose of the study was to assess the factors affecting implementation of the HIV/AIDS workplace Policy in CEFORD. The objectives of the study were: to assess the extent to which resource availability affected implementation of the HIV/AIDS Workplace policy in CEFORD; to establish the relationship between organizational control and implementation of the HIV/AIDS workplace policy in CEFORD and to find out the moderator influence of the Legal framework on the relationship between resource availability and organizational control in implementation of the HIV/AIDS workplace policy in CEFORD. A Case study design was used to enable the researcher gather the required data from CEFORD. A sample of 39 respondents was selected to participate in the study and the response rate was 90%. A triangulation of methods was used for data collection which included questionnaire, interviews and documentary analysis of related literature from publications and reports related to HIV/AIDS at the workplace. The findings of the study indicated that resource availability and organizational control had a positive and significant relationship with HIV/AIDS workplace policy implementation and identified gaps that hindered implementation of the policy. The study established that the legal framework had influence on resource availability and organizational control in implementing the HIV/AIDS workplace policy. The study recommended that CEFORD management should aggressively mobilize resources and develop strategies for sustaining HIV/AIDS programs at the workplace; put in place mechanisms for reporting and dissemination of reports on HIV/AIDS policy implementation; dissemination of the HIV/AIDS workplace policy and the National HIV/AIDS policy to staff.
Organizational factors affecting the implementation of HIV/AIDS work place policy in goal Uganda
(Uganda Management Institute, 2010-08) Najjarwambi, Madiina Bakar
The issue of HIV/AIDS work place policy implementation is not extensively covered in the wider literature about HIV/AIDS. Although, a number of studies indicate that the HIV/AIDS work place program contribute to the reduction of HIV/AIDS infections its implementation presents enormous challenge to many organizations. The little empirical research in this area accentuated the need for this study with a case of Goal Uganda. Review of related literature led to the identification of three organizational factors that affect the implementation of the HIV/AIDS work place policy namely: communication, top management support and participative decision making. The factors were synthesized to form a conceptual frame work that was tested in the study using both qualitative and quantitative techniques. A sample of 71 respondents who are employees of GOAL filled the self administered questionnaires. Data was analyzed using a statistical package for social scientists (SPSS) where a regression analysis was run to test the hypothesis. Findings revealed that top management support, communication media and participative decision making significantly affect the implementation of the work place policy in GAOL Uganda. Implying that, where top managers lead and support HIV/AIDS work place programs implementation levels are likely to be high. On the other hand where employees have a chance to participate in decision making related to the work place policy an organization will experience effective implementation of the policy. Information sharing and information utilization were found to be negatively and non significant to the implementation of HIV/AIDS work place policy. Future research could explore other factors like funding and Government policy.
ASSESSING THE EFFECTS OF LOCAL GOVERNMENT CONFLICTS ON THE DELIVERY OF PRIMARY EDUCATION SERVICES IN KIBOGA DISTRICT, UGANDA.
(Uganda Management Institute, 2010-11) GASHENYI, JOHN WYCLIFFE
The purpose of the study was to assess the effects of Local Government conflicts on the delivery of primary education services in Kiboga District Local Government. The study specifically focused on the following objectives; to find out the effects of political conflicts on the delivery of primary education services in Kiboga district; to assess the effects of role/self interest conflicts on the delivery of primary education services in Kiboga district; to establish how land related conflicts had affected the delivery of primary education services in Kiboga district; and to assess how procurement related conflicts had affected the delivery of primary education services in Kiboga district. The study used both qualitative and quantitative methods, Questionnaire and Focus Group Discussion, interview guide were used as research instruments to collect data. Documentary review was also carried out to augment data from the field. To ensure validity and reliability, the research instrument were pre-tested before they were used in the field. Descriptive statistical analysis was done using Statistical Package for Social Science (SPSS) that helped to analyze quantitative data while qualitative data was analyzed using content analysis based on themes of study. The findings indicated that all forms of local government conflicts have negative effect on delivery of primary education services in Kiboga District. It was concluded that local government conflicts have negative impact on delivery of primary education services. However, it is not easy to do away with conflicts being natural, they should be managed proactive. The study recommends that there should be induction of newly elected councilors and technocrats in the operation of local government. And the root causes of these conflicts be identified and addressed to create a conducive environment to attract both the technocrats and elected councilors to work in harmony, as away of improving delivery of primary education services.
Leadership-styles and employee performance among public business technical vocational education training institution in Kampala and Wakiso district, Uganda
(Uganda Management Institute, 2010-11) NAKANWAGI, HARRIET
The study examined the effect of leadership styles on employee performance in public BTVET institutions in Kampala and Wakiso districts. It was guided by the following objectives:- 1) To find out how authoritarian leadership style affects employee performance. 2) To establish the effect of democratic leadership style on employee performance. 3) To establish the moderator effect of Government policy on the relationship between leadership styles and employee performance in public Business, Technical Vocational Education and Training (BTVET) institutions in Kampala and Wakiso districts. Data was collected using self administered questionnaires which included both open-ended and close-ended questions. The category of Principals had closed ended questionnaires and interviews. Qualitative and quantitative methods were used in the study. Quantitative data was analyzed using statistical package for social scientists (SPSS) software while qualitative data was analyzed using a thematic approach. The results from 130 respondents indicated that authoritarian leadership style had a negative effect on employee performance compared to democratic leadership style which had a positive statistically significant effect. It was also found that government policy had a positive moderator effect on the relationship between leadership style and employee performance. It was concluded that 1) principals more commonly use a mixture of the two leadership styles. 2) That authoritarian leadership style had a negative non significant effect on employee performance. 3) That democratic leadership style had a significant positive effect on employee performance and that 4) Government policy positively moderated the relationship between leadership style and employee performance. The researcher recommended that employees be involved in decision making and individual goals be aligned with institutional goals; principals should improve employee empowerment and come up with motivational systems within institutional structures. The researcher highlighted staffing levels, inner motivation, self efficacy and levels of education as areas for further research in regard to employee performance.
FINANCIAL DECENTRALIZATION AND QUALITY OF FINANCIAL REPORTING IN LOCAL GOVERNMENTS IN UGANDA: A CASE STUDY OF KAMPALA CITY COUNCIL
(Uganda Management Institute, 2011-01) BAMWIRA, JOHN RICHARD
This study examined the contributions and relationship between financial decentralization and quality of financial reporting in LG, Kampala City Council as the case study. The independent and dependent variable was the financial decentralization and quality of financial reporting respectively. A correlation design which was cross section in approach combined with descriptive design was used. The study population consisted 300 staff and councilors who have big interests in the problem under investigation. The required sample size consisted of 213 determined using Krejcie and Morgan method before simple random sampling and proportionate stratified random sampling techniques employed in selecting members of the required sample. Three methods namely questionnaire, interview and observation were used in collecting both primary and secondary data. A structured questionnaire with five point likert scale supplemented by an interview guide was administered to the indentified respondents. The data was presented in tables, charts and frequency tables before being analyzed using descriptive statistics, factor analysis, Pearson correlation Coefficient and Regression models with the help of SPSS. The study revealed that there was a significant positive relationship between independent and dependent variables. The dimensions of the independent variable accounts for 62% and can predict up to 45% variation in the quality of financial reporting. The study further discovered an improvement in quality of financial reporting after the implementation of financial decentralization due to improvement in book keeping, autonomy in financial planning and reporting, monitoring and measuring of performance, reduction in material mis- statements and strengthened internal controls. On the basis of study findings, the researcher recommends increased supervision, strengthening of internal controls, streamlining of recruitment of finance staff, training of key stakeholders on their roles and mandates, introduction of harsh penalties to law breakers in addition to conducting a comparative study before and after financial decentralization if all the weaknesses in the financial decentralization system that influence quality of financial reporting in LGs are to addressed.
QUALITY CONTROL AND TEACHERS’ PERFORMANCE IN PRIMARY SCHOOLS IN UGANDA: A CASE STUDY OF GULU DISTRICT
(Uganda Management Institute, 2011-02) AKENA, CAESAR
Education is a right to every person. It has been placed as one of the priorities under Millennium Development Goals by United Nations. Uganda used education to improve socio-economic development of its citizen; Poverty Eradication Action Plan (PEAP). Foundation of education is basic education, built solidly by the teachers. The performance of teachers has not been good in Uganda’s primary schools: high rate of absenteeism, poor time management, lack of lesson preparation and poor assessment of the learners. This poor performances by the teachers occurred despite the established quality control system available. Therefore, this study was carried out to examine the relationship between quality control and teachers’ performance in primary schools in Gulu District. The specific objectives were: to examine the relationship between set standards, monitoring, support supervision, mentoring, and performance of the teachers in primary schools in Gulu District. The study employed a crossed-sectional survey design. The key respondents were teachers from sampled primary schools, where by informants included head teachers, and education managers at various levels in the District. Key findings indicated that set standards and mentoring have high levels of significance, while support supervision and monitoring were not significantly related to teachers’ performance. Key recommendations are; adequate resources for lesson preparation should be availed to the teachers and implementation of the scheme of service be effected to enhance teachers’ performance to set standards. Teachers accommodation at school campuses should be a priority to enable teachers live and mentor each other more effectively. The school Inspectors should have a continuous professional development and good customer care short course to enable them be relevant and effective in their duties. The study suggests that a research be conducted on Government Policies of automatic promotion and ban on canning in schools, they are assumed responsible for the decline in quality of education. This will help policy makers improve on quality of education. It is also important if a study is conducted to find out why support supervision has no positive significant to teachers’ performance, as this study established , to enable policy makers aware of the salient issues
Motivation of local government actors and roads service delivery in the works sectors: A Case study of Isingiro District, Uganda
(Uganda Management Institute, 2011-02) Twinomugisha, Didace
The objective of this study was to establish how motivation of Local Government Actors (LGA) influences roads service delivery in the works sector in Uganda. The study used a cross-sectional research design where purposive, simple random sampling and census techniques were used to draw a sample size of 193 respondents from the accessible population of 209.The study collected both qualitative and quantitative data using questionnaires, interviews, observation and documentary review. Descriptive statistics described the sample characteristics, while correlation and regression analyses determined the relationship and influence of motivation on roads service delivery. The findings from the study reveal a strong and positive significant relationship between rewards (r=0.902), training and re-training (r=0.828) and roads service delivery. The regression analysis shows that rewards, training and re-training of LGA have a significant positive effect on roads service delivery in the works sector. The study further revealed a strong and positive significant relationship (r=0.821) between participation in decision making and roads service delivery. The regression analysis however, indicated that participation in decision making does not significantly affect the level of service delivery in the works sector. The study also showed that personality traits of LGA have a significant positive moderating relationship (r=0.845) between motivation and roads service delivery. Since the regression results indicate that R2 =0.89, it implies that 89% variation in service delivery is explained by all the above motivational factors which fit best into the model used for analysis. It was recommended that local governments should enhance rewards, training and involve LGA in the entire process of planning and decision making for sustained quality service delivery in the country. In a nutshell, this research has proved that motivation significantly affects service delivery thus a paramount positive contribution in the field of Public Administration and Management.
PARTICIPATION OF NON STATE ACTORS IN THE DECENTRALIZED PLANNING AND BUDGETING IN LOCAL GOVERNMENTS IN UGANDA: THE CASE OF SOROTI DISTRICT
(Uganda Management Institute, 2011-02) ESWILU, DONATH
This study set out to assess the participation of Non State Actors in the Decentralised Planning and Budgeting in the Local Governments in Uganda: the case study of Soroti District from 2002/03 to 2007/08 Financial Years. The objectives of the study were: to establish the attendance by non state actors of the decentralised planning and budgeting meetings, examine their contribution of resources, identify the role they play in implementation, monitoring evaluation; of programme activities and above all to explore ways of strengthening their participation in these processes. The study used cross-sectional survey methodology, and was conducted at the District Headquarters, six (6) rural Sub Counties and two (2) Divisions of the district and the Municipality respectively. The study relied on data collected from 233 respondents through qualitative and quantitative methods. The findings of the study revealed that participation of NSAs in the LGs meetings remain passive, let alone the fact that most of the respondents had little knowledge about the requirement for the NSAs to participate and facilitate these meetings. There are also exist staffing gaps in the LGs hence failure to have the work plans and budgets of the NSAs integrated into that of the LGs, but in the LLGs where the NSAs have been active they have been able to augment their efforts hence their work plans and budgets are integrated into that of the LGs. Conclusively, while it’s a generally held view that LGs are willingly and prepared to work with the NSAs in service delivery, this study revealed that the NSAs live uneasily with the LGs. The study recommends that for participation of NSAs in decentralized planning and budgeting to be effective, there is need to have political will and commitment, collaborative partnerships and support between the two actors. There is need to have a coordinated mechanism to promote dialogue and partnership, sensitization on their roles and confidence building amongst the LGs and NSAs.
The role of Human Rights Organisations in the promotion and protection of women’s domestic rights in Uganda: A case study of Uganda Human Rights Commission.
(Uganda Management Institute, 2011-02) Nuwagaba, Connie Rwakwene
The study sought to examine the role of human rights organizations in promotion and protection of women’s domestic rights in Uganda with a case study of Uganda Human Rights Commission. Human rights organization role was the independent variable where as promotion and protection of women’s domestic rights were the dependent variables. The study specifically examined human rights advocacy role, protection and remedial roles in promotion and protection of women’s domestic rights. The study used cross sectional descriptive survey design where both qualitative and quantitative methods were employed. Data was collected from UHRC employees, women complainants, women activists and ordinary women from Rubaga and Central division, Kampala District. From the findings, over all human rights advocacy role has a significant influence on the promotion and protection of women’s domestic rights. Therefore creating awareness on human rights roles and making sure that the constitution of the country is functionalized as well laid out determines the manner in which women’s domestic rights are promoted and protected in terms of having their rights to property, marriage and economic independence well respected. The protection role played by the Human Rights Commission has a significant influence on the manner in which women’s domestic rights are promoted and protected. When cases are well inspected, assessed, investigated and facts established as they were, then women’s domestic rights are largely protected from any one in intention to violate them. The remedial role the commission does in terms of deciding how the offended is compensated determines much of the promotion and protection of women’s domestic rights since offenders are likely to fear if they learn of what one is likely to pay on violation of women’s domestic rights. It was therefore concluded that over all remedial role plays a significant function in promoting and protection of women’s domestic rights since compensation is facilitated by this role. Specifically, human rights advocacy role greatly contributes to the promotion and protection of women’s domestic rights as awareness created helps them to know where to go and what action to take. The protection roles help in the identifying, assessment and investigation of violations of domestic rights which helps to draw appropriate recommendations. The remedial role however is not very effective as the process takes too long to be effected. It was therefore recommended that more awareness on women’s domestic rights is needed especially in rural areas, need to reduce on the procedures followed when handling women’s domestic rights violations, need for a women’s domestic rights violation desk to be established at the commission and smaller cases also need to be compensated.
AN ASSESSMENT OF PARTICIPATORY PLANNING AND ITS PERCIEVED EFFECTS ON SERVICE DELIVERY IN LOCAL GOVERNMENTS: A CASE STUDY OF BUGIRI DISTRICT, UGANDA
(Uganda Management Institute, 2011-02) KALEEBA, PETER J.
The study sought to assess the effect of participatory planning on service delivery in Bigiri District, basing on three objectives; that is, the need to find out how negotiation affects the quality of service delivery, whether decision-making influences the quality of service delivery and the influence of community empowerment on the quality of service delivery in Bugiri District. The study was carried out in Bugiri District and using cross-sectional survey design. Respondents included District Planning Unit staff, Sub-County Chiefs, LC I and II Chairpersons, Parish Development committees, Community Development workers and Parish Chiefs. A sample of 137 respondents was selected using both purposive and systematic sampling techniques. Self administered questionnaire and interview guide were used to collect data. The data was subjected to descriptive analysis using frequency tables, percentage computations, cross tabulation, mean and standard deviation. Inferential analysis included use of bar graphs and Pearson correlation coefficient. It was established that negotiation affects service delivery; the decision making process and community empowerment have significant relationships with the quality of service delivery. The study concludes that there is inadequate skills development in negotiation, and decision making. In addition, there is no formalized structural mode of empowering communities to participate in making decisions that affect their lives. It was recommended that local governments use participatory planning methods using Participatory Rural Appraisal and Rapid Rural Appraisal tools, develop skills to enable communities participate in negotiate freely and empower communities economically, socially, and politically to participate in the decision making process through allocation of more resources to planning and decision making, let alone capturing interests of all stakeholders Since participation in local government is by representation.
THE EFFECTS OF MANAGEMENT FUNCTIONS ON SERVICE DELIVERY OF HIV/AIDS AT THE AIDS SUPPORT ORGANISATION (TASO) UGANDA
(Uganda Management Institute, 2011-03) MAINGO, DENNIS
This study analyzed the effects of management functions on service delivery of HIV/Aids at The Aids Support Organization (TASO) Uganda. Management functions and its dimensions of planning, controlling and staffing were considered in investigating how they affect service delivery of HIV/Aids. The study used a descriptive cross - sectional design where both qualitative and quantitative approaches were used. A sample of 172 respondents was selected which included staff members of TASO as well as its clients. The response rate was 72%. Majority of the respondents were in the age bracket of 31-40 years which accounted for 45.1% with about 60.16% of the respondents being females. Pearson moment correlation coefficient was used to determine the relationship between the variables and regression analysis was done to ascertain how each of the selected management functions affects service delivery of HIV/Aids. The results showed that the planning function accounts for 21.1% of the variation in service delivery of HIV/Aids, 3.3% is accounted for by controlling while staffing accounts for 8.5% of service delivery of HIV/Aids. Employee commitment was also found to positively affect service delivery of HIV/Aids. The overall regression revealed that management functions in general account for 23.8 of the variations in service delivery of HIV/Aids. Based on the findings it’s clear that of the three, the planning function is the most critical of all the management activities with the strength of the relationship between planning as an independent variable and the dependent variable service delivery of HIV/Aids at 0.461. It is therefore recommended that organizations’ engage in systematic planning, specialist departments are created at TASO and continuous training of employees is made a priority. It is expected that an improvement in management functions particularly in planning will result in a remarkable improvement in service delivery of HIV/Aids.
Humanitarian food assistance and traditional social safety nets: A case of Kaabong District
(Uganda Management Institute, 2011-06) Ogweng, Joseph OkelloWange
The aim of this research was to trace some general correlations and linkages between humanitarian food assistance and traditional social safety nets, outlining how humanitarian food assistance has affected traditional coping systems in the agro-pastoralist economy of Kaabong district. Issues of sustainability of supply and access to food was illustrated, including relation to the role for humanitarian actors, central and rural local governments and the implications for policy and service delivery to attain food security in the ecological zone. A cross sectional, descriptive case study method was adopted for this research. The key findings were that humanitarian food assistance has shown existence of relationship with traditional social safety nets at varying magnitudes. Correlation coefficient was negative for food assistance and coping behaviours. Similarly, quantity of cereals and pulses received correlation was negative and significant with coping behaviours. Food quantity received and number of livestock sold correlations was largely positive and significant. The correlation between food assistance and community migration was positive and insignificant. The correlations implied access to food assistance reduced negative coping behaviours. On the other hand access to food assistance implied increased livestock sales. Meanwhile, food assistance has shown no significant relations with community migration. Although humanitarian food assistance contributed significantly to lower negative coping behaviours, it was not necessarily considered the only responsible factor for the improved food security and lower levels of CSI portrayed, good rains contributed. The positive direction of the correlation between sales of livestock and food assistance was inconclusive as a number of factors were in play, among others; increased livestock raids, livestock encampment in the protected kraals, poor pasture and water for the livestock; reduction in grazing areas, hours and livestock diseases. This implied that, food assistance was not in position to safeguard household livelihood asset. Although empirical evidence was insignificant that food assistance has got substantial effect on community migrations, there were indications that it prevented out migration. The recommendation was for government and partners to regularly monitor household copingbehaviours to understand community coping options at smallest administrative units (Parishes) and plan measures to avoid stressful coping behaviours at the household levels. Food assistance programming can apply CSI principle in targeting for rightful beneficiaries for food transfer interventions. Government and food security agencies to deliberately direct effort to protect the community traditional livelihood assets while at the same time providing food security support to the household was recommended so as to safeguard and rebuild livelihoods. The government can use food assistance as a tool to protect community customary livelihood means within their desired livelihood zones. Shift in livelihood strategies and loss of traditional livelihoods without sustainable alternatives may create destitution and continued dependency on food assistance. These are concerns for policy interventions.
SELECTED MANAGEMENT PRACTICES THAT CONTRIBUTE TO THE QUALITY OF PUBLIC SERVICES IN MASINDI TOWN COUNCIL
(Uganda Management Institute, 2011-10) Kyetume, David
Masindi Town Council’s vision is having a modern urban centre. Its mission is to provide quality and sustainable mandated services in order to improve the socio-economic wellbeing of the target resident, together with the daytime, community. The present research was an inquiry into the extent to which management practices were responsible for the quality of delivery of these services. To this end management practices were presented as an independent variable, while the quality of public services was the dependent variable. The researcher explored the background to the study which involved the historical perspective, the theory that drove the research, the concepts that oiled it and the context in which it was seen. Various studies and assessments by different governmental agencies were done before to determine the service delivery levels in local governments countrywide, MTC inclusive, and what could explain those performances. The results were unimpressive. Because there was no record that management practices could be one of the explanations, it became imperative for this research to be undertaken immediately. The study, covering the period between 2005/06 and 2008/09 financial years, was carried out within the geographical boundaries of MTC. It was hypothesized that there was a relationship between conflict resolution and the quality of public services, that decision making contributed to the quality of the services, and that clarifying team member roles contributed to the quality of these services, in MTC. Targeted respondents were 82 and the questionnaire return rate was 73.2 percent, which was good enough for the research project to proceed. It confirmed all the hypotheses.

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